Jinnumol Shaji
Server And Bartender
Bedford
Summary
Experienced server and bartender with a strong focus on customer service excellence and a proven ability to work effectively in a team environment. Skilled in communication, multitasking, and time management, with proficiency in cash handling and POS systems. Seeking a server position to continue providing exceptional service to customers. Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Server/ Bartender
May Garden Chinese Restaurant (Inside Casino NS)
Halifax
10.2023 - Current
- Welcomed and engaged with patrons, accurately recorded food and beverage selections, and offered expert menu suggestions
- Demonstrated proficiency in preparing a variety of cocktails and mocktails, familiarized with drink recipes, and ensured bar was fully stocked
- Successfully coordinated and served multiple tables and orders concurrently, upholding exceptional service levels
- Managed cash and credit transactions, reconciled cash registers at close of shifts, and upheld meticulous record-keeping practices.
Food Runner/ Kitchen Support
Lion's Head Tavern
Halifax
10.2023 - 05.2024
- Coordinated order flow and managed table turnover to assist servers and kitchen staff
- Maintained cleanliness and organization in the dining area, including clearing and resetting tables according to health and safety regulations
- Delivered food promptly from the kitchen to dining tables, ensuring accuracy and presentation standards were met.
Education
Hotel and Restaurant Operations -
Conestoga College
Waterloo, ON 09.2022 - 05.2023
High School Diploma -
St. George Higher Secondary School
Kerala, India 06.2019 - 04.2021
Skills
Customer Service
Team collaboration
Guest Engagement
Hospitality service expertise
Safe Food Handling
Multitasking and time management
Cash Handling and POS systems
Fast Learner
Bartending
Deescalation
Professional
Strong Work Ethic
Certification
Smart Serve
Availability
Full Time And Part Time
Timeline
Server/ Bartender
May Garden Chinese Restaurant (Inside Casino NS)
10.2023 - Current
Food Runner/ Kitchen Support
Lion's Head Tavern
10.2023 - 05.2024
Hotel and Restaurant Operations -
Conestoga College
09.2022 - 05.2023
High School Diploma -
St. George Higher Secondary School
06.2019 - 04.2021
Smart Serve
Food Handlers
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