Jins M s

• Analysed operations to improve restaurant efficiency and service levels.
• Handled customer complaints effectively, preserving the brand image.
• Created rosters based on shifts and business needs for smooth operations.
• Managed inventory to avoid stock shortages or excesses.
• Supervised daily activities of [Number] cafe staff.
• Upheld high cleanliness standards for optimal dining experience.
• Promoted the cafe on social media platforms for greater visibility.
• Trained new staff members to maintain quality of service delivery.
• Monitored daily sales using point-of-sale systems, maintaining accurate records.

Promo

• Streamlined store operations with efficient scheduling.
• Handled customer complaints effectively, restoring trust in our brand.
• Handled negotiations with outside vendors and service agencies to meet group needs.
• Planned revenue generation strategies designed for growth.

• Managed inventory effectively to ensure continuous supply of coffee beans and other essentials.
• Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
• Maintained ready supply of counter-top snacks for guests.
• Prepared ingredients and garnishes for cocktails and signature bar drinks.
• Welcomed guests with friendly conversation and fun atmosphere.
• Supported Baristas during peak hours, maintaining excellent customer service despite high demand.

• Conducted regular staff meetings to share best practices and updates.
• Ensured cleanliness and hygiene standards were upheld in all areas of the hotel.
• Trained new staff members on company policies and procedures.
• Recruited high-performing hospitality staff, onboarding with appropriate training.
• Delivered exceptional customer service, resulting in positive online reviews.