Jinsho MJ

Seeking senior level assignments in Enterprise Sales, Business Development with a high growth-oriented organization.

A result oriented professional with over 22 years of multi-faceted experience in Enterprise B2B Sales & Relationship management - Strategic, Large & SMB/SME Accounts on following products/services/ Connectivity Solutions – ILL, MPLS, PRI, SIP Trunk, P2P/ SDWAN/ Campus Wi-Fi, Cloud, Digital & IoT

Significant experience in executing field operations pertaining to large team handling, marketing of products into businesses & solution and developing business

An effective communicator with excellent relationship building, Team Coaching & interpersonal skills. Possess a flexible & detail-oriented attitude.

• Nelco Network Products Limited, Chennai, Tamil Nadu, Strategic Account Manager – BFSI & RE, 02/01/24, Present, To Identify the accounts with high Telecom Potential, Generate the business through different Segment’s verticals in Enterprise segment., Maintain the relationship with existing customers and take the responsibility to increase the sales through Up sale and cross sale., Strategize plans and key events to establish business relationship with the client., Value based Solution selling through appropriate solutions to the requirement., Major product and solution portfolio offering of VSAT Services, Telcom solutions, Data Centre., Preparation and formulation of solution document, commercial proposal and contract agreement., Life cycle management – Sales Order, Delivery on Time, Resolving Service Issues and assistance in Billing & Collection., Large BFSI Accounts handling experience – Catholic Syrian Bank, Federal Bank, Karur Vysya Bank, UP Cooperative Bank, Saptagiri Grameena banks & WLA providers -India1 payments, Hitachi., Handled Other Large Accounts – Larsen & Toubro, Sify Technologies, TanTransco(TNEB), KPTCL, Yokogawa, Tata Technologies, TVS group, etc., Large System Integrators handled for various projects of KSEB, TNEB, etc., Awarded as best Performer for selling Highest 4G SDWAN Solution in Q1 & Q2.
• Reliance Jio Infocomm Limited, Chennai, Tamil Nadu, Senior Manager – Corporate Sales, 09/01/16, Present, Manage and develop the relationship in assigned accounts, generating annual revenue worth of 120 Million (INR) through Wireline team – 4 members & Wireless team – 25 members., Drive Wireless team on executing Sim targets of Both Individual & Company paid connections., Drive Wireline team on executing Data targets JioFi, ILL, MPLS, Sip Trunk, Jio Broadband, etc., Cohort wise Account approach - Manufacturing (Automobile, Power, Electronics), IT / ITES, Media, BFSI, FMCG & Govt vertical., Understand existing competition wireline & wireless services, Planning increase in revenue market share in top accounts and meet the revenue goals of the Organization., Work closely with various product teams to prepare customized solutions for top accounts; engage with cross functional teams to ensure faster delivery and better service., Ensured provision of after sales service to customer through the Enterprise care & Solution team as per defined SLA`s. (end-to-end management), Awarded as best Performer of excellence in Account cracking for Q3, Q4 2017 & Q1 2018., Rewarded as high revenue contributor during covid 19 Pandemic (FY 2019-20 & 2020-21) by selling around 44k wireless jiofis., Steered effort in cracking an elite Enterprise Accounts like Cognizant, Hexaware, Matrimony.com, Access healthcare, RR Donnelley, Sutherland Global, ATOS, FIS Global, Zoho Corp, SIFY, Standard Chartered, TVS group, SUN TV Group, Thanthi group, etc.
• Bharti Airtel Limited, Chennai, Tamil Nadu, Voice Account Manager– Airtel business, 01/01/13, 09/30/16, Manage and develop the relationship in assigned accounts, generating annual sales of 7200 connections – IOIP & COCP., Work closely with product team to prepare customized mobility solutions; engage with cross functional teams for Immediate activation of connections., Provisioning of voice connectivity services such as Mobility solutions, Hotspot Devices (Dongles) Audio Conferencings, fixed line services- PRIs, BRIs, Toll Free Services, to the assigned accounts., Presentations to Accounts providing connectivity solutions, submitting commercial proposal, negotiating and converting into profitable deals., Understand existing competition telecom services, solutions in assigned accounts and associated pain points., Increasing the Market share and meet the revenue goals of the Organization., Ensured provision of after sales service to customer through the Enterprise care & Solution team as per defined SLA`s. (end-to-end management), Ranked 9th across 147 Account managers PAN India & selected for Airtel Achiever’s Club., Best Voice Account Manager in South for FY 2014-15.
• Bharti Airtel Limited, Chennai, Tamil Nadu, Client Relationship Manager – Airtel Business, 11/01/09, 01/31/13, Responsible for Overall Service, Relationship, Collection & Retention of Top SME Enterprise customers., Responsible for Achieving bucket wise Targets on collection – Live, B1, B2 & Deactive buckets., Responsible for achieving Customer Retention targets in Wireless and Wiredline products., Co-ordinate with Outsourced Partners to ensure Collection & Retention activities., Ensure Collection Channel Partners, Outsourced partners pay out getting processed on time., Awarded “Best Performer” for zero Bad debts in October 2012 (Airtel).
• Reliance Communications, Kochi, Kerala, Cluster Retention Lead – Retail Business, 10/01/07, 11/30/09, Major profile in handling Postpaid collection for CDMA mobile & landline in Kochi., Handling 21 Reliance Communication Outlets in the City and involving them in achieving their Collection & Retention targets., Monthly trainings on Products, Process and skills for the entire universe of the Zone(160)., Track Store-wise Collection on Daily basis., Increase Franchisee ROI by enabling them achieve collection targets., Ensure Collection Payouts to stores on time., R&R for Top Field executives & Telecallers on monthly basis., Strategically plan for Field base allocation., Awarded as Best Retention Cluster PAN India for 6 months., Rewarded for highest Collection Cluster in Mar 2009.
• BPL Mobile Limited, Coimbatore, Tamil Nadu, Relationship Manager - HNI, 07/01/06, 10/31/07, Responsible in Relationship Management of Top Platinum customers in Coimbatore., Handle base of 500 accounts on Field visit & Phone., Achieve 100% targets on Collection., Complete Daily Customer calls to minimum Four accounts., Create new ideas on Pro-active Base management., Regular tele calling & Follow up on Monthly Customer payment., Achieve Up selling & Cross Selling Targets from HNI customer on products like Add-On Cards, Freedom plan, VAS packs, International Roaming packs, etc., Reduce Churn% on HNI @ less than 0.5%., Received best performing Relationship Manager for the year 2006.
• Customer First Services Pvt Ltd, Coimbatore, Tamil Nadu, Team Leader – Inbound Customer care Center, 07/01/02, 06/30/05, Responsible for handling Inbound call center operations – Postpaid, Platinum & Roaming desk., Responsible for achieving Service Level standards., Handling inbound team of 20 members., Co-ordinate with other Departments for Products and effective Customer service & Closure of Complaints & Requests., Repeat analysis for reducing repeat calls to Call center., Monitoring Reports like Daily health Report, Abandon Call, SLA report on Daily basis., Responsible for closing customer issues within TAT., Responsible for the Training the entire call center team on Products, Handsets, Quality, Processes, etc., Was awarded the “Best Mobile Assist Executive” during Oct 2002 & Dec 2002 (Callcenter)., Was awarded the “Best Cross skilled Executive” for April – Sept 2003 (Callcenter).

• Comprehensive exposure to MS Office - Excel, Power point, Word & Windows Operating Systems and Internet Applications.
• Cloud certification – Microsoft Certified: Azure Fundamentals AZ-900.
• Accops Certified Sales Professional.
• Linkedin Courses – Persuasive selling, Soft Skills for Sales Professionals, Create a Perfect Elevator Pitch, Sales Pipeline Management, Solution Sales, etc.

• Current CTC: Provided on Request
• Father's Name: JAMES, M.A
• Date of Birth: 06/07/82
• Marital Status: Married

• Accops Certified Sales Professional
• Microsoft Certified : Azure Fundamentals
•