Jinu O
Workplace Services And Operations
Bangalore,Karnataka
Summary
Seasoned Real Estate and Workplace services professional with over 19 years of experience in work-place services including Facility Management, Capacity Management, Real Estate and Construction, Real Estate Transactions, Enterprise Mobility, Projects, Operations, Physical Security, Vendor Management, Integration, 24x7 Service Delivery and MIS, Planning and Budgeting.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work History
Head of Operations - ETS
VTT Transport Solutions Private Limited
Bangalore, Karnataka
2022.09 - Current
- Business Head for the End to End model for the business for large Multinationals
- Managed Transition of large scale operations from vendor to principal model of operations
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved problems, improved operations and provided exceptional service.
- Increased customer satisfaction by resolving issues.
Assistant Vice President of Operations
MoveInSync Technology Solutions Private Limited
Bangalore, Karnataka
08.2019 - 09.2022
- Operations Head for the Total Business Offering
- Head of Strategic Supply and Supply Operations
- Head of Solutioning for the Total and Managed Services Business Offerings
- Operations spanning over 35 offices across 10 cities with team size of over 200 resources
- P&L responsibility for Full Stack business
- Monthly Management Reviews and Client Reviews
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Generated financial and operational reports to assist management with business strategy.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Attended trade shows and client meetings, promoting brand and building rapport with prospects.
Director - Global Real Estate and Facilities
Altisource Business Solutions Private Limited
Mumbai and Bangalore, Karnataka
04.2014 - 08.2019
- For Global Real Estate and Facilities – Real Estate and Construction, Facility Management operations, Physical
- Security, Compliance and Employee Transportation for multiple facilities with an employee strength of 7000
- Real Estate Portfolio – spanning over 700K sqft across India and Philippines
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Real estate portfolio management focused on acquisitions, dispositions, value enhancing programs and financial analysis
- Global Portfolio Strategy Work Group – involving review of the real estate portfolio, upcoming and ongoing real estate transactions
- Enterprise Location Planning – market research and recommending sites or locations for the enterprise real estate needs in conjunction with projections and availability of human capital
- Facilities Strategic Planning – recommending and implementing global strategic direction based on revenue-based forecast
- Budgeting, governance and leadership review
- Cost optimization, vendor evaluation, contract management and payables
- Driving automation and quality initiatives.
- Key highlights:
- Successfully executed Real estate transactions involving give back and consolidation of space across Bangalore and Mumbai – reduction in real estate cost by ~ $2.8M annually
- Construction, fit-out and commissioning of a 400-seater office space at Philippines
- Developed Standard Operating Manuals for Global Real Estate and Facilities function
- Spearheaded the implementation of: Online ticketing and survey mechanisms for facilities and transportation services Real estate consolidation at Mumbai, Navi Mumbai and Bangalore Global Security Command Centre at Bangalore Centralized Facilities Helpdesk for APAC and Americas Energy Saving Initiatives – AHU Management and Lighting
- Led the transformation of Transport Management tool to a fully automated model
Senior Manager - Administration
CSC India Private Limited
Hyderabad and Bangalore, Karnataka
08.2007 - 03.2014
- Real Estate and Facility Management of an office spanning over 200K sqft, Physical Security and
- India Transport lead – SME for strategy and planning for providing transport services to over 23000 employees across 7 locations in India
- Key highlights:
- Achieved over 12% cost reduction in transport, 17% reduction in monthly power consumption
- Implemented an automated transport management solution
- Identified as a High Potential for 2010 across CSC India under the HiPoD Program
- Pan India level Customer Excellence Award for the year 2008-09 across all support functions
- Nominated for Global CEO Award in 2008
- Consolidated vendors and renegotiated contracts to optimize costs.
- Provided strong leadership to enhance team productivity and morale.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Implemented and developed operational standards, policies and procedures.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
Education
MBA - Business Administration And Management
Chrsit University
Bangalore 06.2019 - 07.2021
Bachelor of Engineering - Automotive Engineering
Visvesvaraya Technological University
Hassan 09.1998 - 09.2002
Pre-University - Science
Karnataka University
Belgaum 06.1996 - 06.1998
SSLC -
Karnataka State Secondary Education Board
Belgaum 06.1986 - 06.1996
Skills
Real estate practices
Accomplishments
- Successfully executed Real estate transactions involving give back and consolidation of space across Bangalore and Mumbai – reduction in real estate cost by ~ $2.8M annually
- Construction, fit-out and commissioning of a 400-seater office space at Philippines
- Developed Standard Operating Manuals for Global Real Estate and Facilities function
- Spearheaded the implementation of Online ticketing and survey mechanisms for facilities and transportation services
- Real estate consolidation at Mumbai, Navi Mumbai and Bangalore
- Global Security Command Centre at Bangalore
- Centralized Facilities Helpdesk for APAC and Americas
- Energy Saving Initiatives – AHU Management and Lighting
- Led the transformation of Transport Management tool to a fully automated model
- Achieved over 12% reduction enterprise mobility costs and around 17% reduction in monthly power consumption
- Implemented an automated transport management solution
- Identified as a High Potential for 2010 across CSC India under the HiPoD Program
- Pan India level Customer Excellence Award for the year 2008-09 across all support functions
- Nominated for Global CEO Award in 2008-09
Timeline
Head of Operations - ETS
VTT Transport Solutions Private Limited
2022.09 - Current
Assistant Vice President of Operations
MoveInSync Technology Solutions Private Limited
08.2019 - 09.2022
MBA - Business Administration And Management
Chrsit University
06.2019 - 07.2021
Director - Global Real Estate and Facilities
Altisource Business Solutions Private Limited
04.2014 - 08.2019
Senior Manager - Administration
CSC India Private Limited
08.2007 - 03.2014
Bachelor of Engineering - Automotive Engineering
Visvesvaraya Technological University
09.1998 - 09.2002
Pre-University - Science
Karnataka University
06.1996 - 06.1998
SSLC -
Karnataka State Secondary Education Board
06.1986 - 06.1996
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