JISMI BABY K.B
ANGAMALY
Summary
Dedicated professional with expertise in customer support, KYC processes, and regulatory compliance. Proven ability to resolve issues swiftly while promoting financial products and ensuring data accuracy.
Overview
4
4
years of professional experience
Education
Medical Coding -
Antons Medicode
Angamaly09-2022
B.A Economics - Economics
Union Christian College,Aluva
Aluva03-2020
High School Diploma -
Depaul College Angmaly
Angamaly03-2017
Secondary School Education -
Holy Family Higher Secondary Angamaly
Angamaly03-2015
Work History
INDEL MONEY PRIVATE LTD NEDUMBASSERY
Jismi
ANGAMALY
07.2025 - Current
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Chemmanur credits and investment ltd
Jismi
ANGAMALY
08.2023 - 06.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Customer support and query resolution: Address customer inquiries and resolve issues or complaints efficiently, either in person, via email, or over the phone, aiming for prompt and professional service.
- Ensuring Compliance: Conduct proper know your customer (KYC) checks, confirm regulatory compliance, and follow internal bank policies for all financial transactions.
- Promoting Financial Products: Assist in marketing and cross-selling financial products or services (e.g., loans, investment options, credit facilities) to customers according to their profiles and needs.
Data entry at cochin international airport
Jismi
ANGAMALY
08.2021 - 02.2022
- Updated existing records with new or revised information as needed.
- Maintained confidentiality of sensitive information entered into the system.
- Checked source documents against entered data to ensure accuracy.
Skills
- Customer support
- Problem solving
- Data accuracy checks
- KYC processes
- Customer relationship management
- Hard Workings
- Teamwork and collaboration
- Time management
Languages
Malayalam
First Language
Malayalam
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
INTERESTS
- Music,Dancing,Travel,Sports,Games
REFERENCE
- Neethu varghese MD Antons Medicode
- PH NO:7025504393
- Chithra Sandor Medicode
- PH NO: 9847673071
- Anupa :Chemmanur credits and investment ltd
- PH NO:8075354262
DECLARATION
I here by declare that the facts given above are genuine to the best of my knowledge and belief.
References
References available upon request.
Timeline
INDEL MONEY PRIVATE LTD NEDUMBASSERY
Jismi
07.2025 - Current
Chemmanur credits and investment ltd
Jismi
08.2023 - 06.2024
Data entry at cochin international airport
Jismi
08.2021 - 02.2022
Medical Coding -
Antons Medicode
B.A Economics - Economics
Union Christian College,Aluva
High School Diploma -
Depaul College Angmaly
Secondary School Education -
Holy Family Higher Secondary Angamaly