JISNA MATHEW
Cochin
Summary
Test Lead with 11+ Years in Functional Testing | Upskilling in Playwright with TestScript |
Expertise in Retail, Media, Airline, Healthcare, Embedded & IoT Domains |Salesforce QA
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality Manager
Tata Consultancy Services Pvt Ltd
06.2022 - 01.2026
- Led quality assurance processes as Quality Manager, ensuring compliance with standards and enhancing overall product quality.
- Executed functional, regression, and integration testing for Salesforce applications, validating workflows, user roles, and data integrity to ensure reliable performance.
- Web & Mobile Application Testing: Perform functional, regression, and Automation testing for web and mobile applications across Android and iOS platforms
- Prepared and presented reports and metrics to senior management, along with QA documents, to support data-driven decision-making and continuous improvement.
Tech Lead QA
VVDN Technologies Pvt Ltd
04.2017 - 05.2022
- QA Leadership & Strategy: Provide end-to-end QA leadership, owning quality strategy, release sign-off, and acting as the primary liaison for client communications and product demonstrations.
- Testing Oversight: Led the quality function, developing and executing comprehensive test plans in alignment with an Agile development methodology for various products.
- Led testing activities for embedded & hardware integrated systems and validated firmware to enhance product reliability.
- Executed manual testing processes and managed the Bug Tracking & Reporting lifecycle to uphold product quality standards.
- Maintained QA documentation (test cases, reports, RTM, RCA, MoMs) and collaborated on UI/UX wireframe designs to ensure user-centric product development.
Software Test Engineer
AlignMinds Technologies
05.2014 - 04.2017
- Performed functional, regression, and system testing for web and mobile applications on Android and iOS platforms to validate performance and usability
- Conducted meticulous manual testing, including regression testing following changes and fixes, and generated detailed test reports and graphs.
- Owned test case preparation and requirements traceability matrix to ensure comprehensive coverage of testing objectives
- Created wireframe designs using Balsamiq to aid in product planning and clarify visual documentation
Transaction Processor
ACS a Xerox Company
12.2010 - 04.2013
- Processed healthcare medical claims, ensuring accuracy and compliance with regulations
- Facilitated training sessions to enhance team skills and knowledge in claim processing
Education
Bachelor of Computer Applications -
St.Xavier's College For Women
Aluva01.2010
Higher Secondary -
Govt.Girl's Higher Secondary School
Perumbavoor01.2007
SSLC -
Bethlehem Girls H.S
Kizhakkambalam01.2005
Skills
TECHNICAL SKILLS
- Test management tools: Jira, TestRail, Bugzilla, Kanbanize, Trello, Asana, Notism
- Automation and testing tools: Playwright, JMeter
- Agile Methodologies
- Documentation and Design: Test plans, test cases, test reports, RTM, RCA, MoMs, Balsamiq wireframes
- Programming languages: Python, JavaScript, TypeScript
- Operating systems: Windows, Linux, macOS, Android, iOS
DOMAIN SPECIALIZATION
- Media and digital content platforms expertise
- Airline and travel systems knowledge
- Healthcare and insurance operations experience
- Salesforce CRM and enterprise applications proficiency
- Embedded systems for cameras and IoT devices
Certification
CATe- Certified Automation in Test Engineering, STC Technologies
Timeline
Quality Manager
Tata Consultancy Services Pvt Ltd
06.2022 - 01.2026
Tech Lead QA
VVDN Technologies Pvt Ltd
04.2017 - 05.2022
Software Test Engineer
AlignMinds Technologies
05.2014 - 04.2017
Transaction Processor
ACS a Xerox Company
12.2010 - 04.2013
Bachelor of Computer Applications -
St.Xavier's College For Women
Higher Secondary -
Govt.Girl's Higher Secondary School
SSLC -
Bethlehem Girls H.S