Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JIT SHARMA

Vadodara

Summary

Experienced in Hospitality industries with 12+ years of experience handling multi-restaurant operations, self-motivated, result driven, great customer service and people training & development. Planning, Budgeting, Forecasting and Inventories, cost controlling in Compliance with company policies and adherence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Grill Co-ordinator

Anjaninandan Caterers
Gujarat
06.2021 - Current
  • Keeping track of meal components to ensure timely completion of final dishes
  • Stocking ingredients and kitchen supplies
  • Maintaining clean and sanitized workstations
  • Checking perishable ingredients and food items for freshness
  • Taking daily measures to prevent food cross-contamination

Coffee Shop Manager

Nando's UAE
Dubai
12.2019 - 12.2020
  • Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
  • Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
  • Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
  • Resolving customer complaints regarding food quality and customer service.
  • Identifying strategies to retain and attract customers.

Restaurant Manager

Nando's
Melbourne
02.2014 - 09.2017
Anjaninandan
  • Ensure efficient stock control management for the restaurant, ensure repairs and maintenance are taking place communicate results of internal and external audits of the restaurant to the management team and develop & manage a corrective action plan to improve results.
  • Develop and monitor rostering on a weekly basis to ensure sufficient people capacity to meet the business requirements and complete, submit and monitor payroll information in accordance with relevant legislation and policies and procedures.
  • Respond to all customer feedback and resolving conflicts effectively.
  • Analyse the mystery shopper report, communicate results to the management team and develop & manage a corrective action plan to improve results.
  • To ensure induction and training of all new staff according to Nando’s policies and procedures to proactively meet the needs of the business and ensure effective staff development and succession planning for the restaurant.

Bar & Grill Assistant Manager

Nando's
Melbourne VIC
08.2009 - 01.2014
  • Oversee cleanliness of staff and physical bar area, paying special attention to possible health hazards and code violations.
  • Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management.
  • Operates grill area in accordance with established standards, policies and procedures.
  • Responsible for quick, accurate and safe food production process.
  • Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.

Education

Certificate 3 & 4 in commercial cookery

FMEDGE Australia
Melbourne
02-2017

Diploma in Community welfare work -

NMIT Melbourne Australia
03.2010

Bachelors in Accounting and finance -

M.S.University
12.2006

Skills

  • Time Management
  • Decision making
  • Work Under pressure
  • Leadership

Certification

  • Fire safety UAE
  • First Aid UAE

Timeline

Grill Co-ordinator

Anjaninandan Caterers
06.2021 - Current

Coffee Shop Manager

Nando's UAE
12.2019 - 12.2020

Restaurant Manager

Nando's
02.2014 - 09.2017

Bar & Grill Assistant Manager

Nando's
08.2009 - 01.2014

Certificate 3 & 4 in commercial cookery

FMEDGE Australia

Diploma in Community welfare work -

NMIT Melbourne Australia

Bachelors in Accounting and finance -

M.S.University

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