Wowza
Jiten Panda
Manager IT Datacenter Operations
Bangalore
Summary
17 years of total IT experience includes hands-on experience in independently planning, building & maintaining Live streaming Data Centre of YuppTV India Pvt. Ltd and managing a team of 18 system and network engineers. Having past experience in installing, maintaining, troubleshooting of Windows & Unix based Systems/Servers, Encoders/Decoders, Professional IRDs, Network Equipments, Gateway Firewalls & Security applications. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple roles simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Manager Data Center
YuppTV India Pvt Ltd
Bangalore
01.2010 - Current
- Single-handedly Planned, Executed to Build 2 Live streaming Data Center of YuppTV for Bangalore location.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Managed and motivated employees to be productive and engaged in work.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managing team of 18 members working in 3 different shift for a 24x7 environment.
- Planning IT infrastructure requirements for all new and existing projects & Managing Project Timelines.
- Vendor management (hardware requirement projection, procurement of hardware and renewal of vendor AMC contracts)
- Resolving staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained strong leadership skills by managing projects from start to finish.
- Applied effective time management techniques to meet tight deadlines.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
System Administrator
Janya Converged Solutions Pvt Ltd
Bangalore
08.2008 - 09.2009
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Completed reports detailing network and systems performance and downtime issues.
- Managed onboarding and offboarding of employees.
- Drove continuous improvement of IT governance processes.
- Implemented internet and intranet applications on multiple platforms.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Provisioned new software and hardware for use, following established security policies.
- Installed and configured network printers and other peripheral devices.
- Implemented and maintained virtual private networks.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
System Administrator
Netkode Solutions Pvt ltd
Bangalore
07.2006 - 08.2008
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Completed reports detailing network and systems performance and downtime issues.
- Managed onboarding and offboarding of employees.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
H.S.C.(10th) -
Rama Krishna High School
Jajpur, Odisha 04.1998 - 03.1999
ITI In Electronics -
ITC Charampa (Affiliated To N.C.V.T., New Delhi)
Bhadrak, Odisha 04.2002 - 03.2004
Skills
Risk mitigation planning
Documentation and reporting
Quality assurance
Security planning
Requirements analysis
Training and Development
Multitasking Abilities
Organization and Time Management
Active Listening
Dependable and Responsible
Decision-Making
Self-Motivated
Self and First Learning
Operations monitoring
Accomplishments
- Twice (in the year 2009 & 2017) achieved setting up new data center from scratch & shifting live streaming operation from previous location to new location, by completing planned execution in just 2 weeks, with high level of accuracy and efficiency. Managed reducing downtime for 200+ live channels.
- Being the only senior employee of Bangalore data center of YuppTV India Pvt. Ltd., having no others departments or management team available for Bangalore location, Single handedly managing and maintaining entire Bangalore operation which includes both IT and non IT matters since the year 2010.
- Well experienced in managing satelite downlinks facility for 200+ channels through 9 different high-end dish antennas of 12ft each, with dual horn LNBs paired with 5G band pass filters.
- Managing a team of 18 system and network administrators.
- Experience in managing Gateway Firewalls (Fortigate) and 2 different ISP with 650Mbps 1:1 commercial leased line for continues live streaming up-links to cloud.
- Hands-on Experience on hardware encoders as Elemental, Envivio & DibSys Transcoders & professional decoders as Crypton & Ericsson.
- Hands-on Experience on software encoders as MS Media, Adobe Flash Media & FFMPEG encoding.
- Hands-on Experience with Osprey DeckLink BlackMagic Video capture Cards.
- Experience in managing hardware installation & maintenance of workstations, servers, networking equipment & other supporting hardwares.
- Experience in managing inventory records of IT department.
Software
Zixi
Octoshape
Ffmpeg
MS Office
Certification
RHCE Certified from IIHT, Bangalore
Timeline
Manager Data Center
YuppTV India Pvt Ltd
01.2010 - Current
System Administrator
Janya Converged Solutions Pvt Ltd
08.2008 - 09.2009
RHCE Certified from IIHT, Bangalore
04-2007
System Administrator
Netkode Solutions Pvt ltd
07.2006 - 08.2008
Have completed Hardware & Networking Training from Jetking, Bangalore
07-2006
ITI In Electronics -
ITC Charampa (Affiliated To N.C.V.T., New Delhi)
04.2002 - 03.2004
H.S.C.(10th) -
Rama Krishna High School
04.1998 - 03.1999