Jitender
New Delhi
Summary
Dynamic inventory management professional with a proven track record at Nykaa Fashion Ltd, excelling in cycle counting and root cause analysis. Adept at cross-functional collaboration, I developed processes achieving 99.9% inventory accuracy while driving cost-saving initiatives. Passionate about enhancing operational efficiency and delivering exceptional results in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Nykaa Fashion Ltd
Gurugram
08.2021 - Current
- Lead daily cycle counting activities and manage North region warehouses in India.
- Mentor inventory cycle counters and oversee physical counts matched to MAX inventory.
- Investigate variances, perform recounts, and post daily inventory adjustments in MAX.
- Audit and ensure accuracy of location records and paperwork across docks and transfer areas.
- Develop data analysis tools to identify root causes of discrepancies and perform RCCA (Root Cause and Corrective Action) with follow ups.
- Review inventory reports, transactions, and address exceptions/shrinkage issues.
- Generate reports and KPIs as required, and suggest policies/best practices to improve inventory control.
- Develop processes to achieve 99.9% inventory accuracy at SKU/category levels.
- Evaluate logistical processes, recommend improvements, and ensure ongoing implementation of revised procedures.
- Identify slow-moving and obsolete inventory and conduct RCCA (Root Cause and Corrective Action).
- Maintain communication with Purchasing, Production, Distribution, and Warehouse teams on inventory concerns.
- Participate in cross-functional continuous improvement projects.
- Perform audits on close-to-expiry or damaged inventory when customer issues arise.
- Prepare and submit Scrap Requests to the Controller.
- Address inventory complaints and inquiries, offering guidance to colleagues.
- Provide support for cost accounting, standard costing, and systems implementation activities.
- Extend support to the Procurement team for commercial closures.
RF Co-ordinator
Peel Works Pvt Ltd
Delhi
08.2019 - 08.2021
- Taking Opening and Closing Report from RF and share with HO
- Arranging vehicle and manpower for Smooth Operations.
- Coordinate with vendor and RF for procurement.
- Maintain Relationships with Suppliers and Vendors.
- Maintain on time delivery at all RF on daily basis.
- Periodically review and close purchase orders; record purchases and maintain purchase database.
- Maintain and update inventory records; reconcile discrepancies and responsible accounts.
Outbound Operations Supervisor
FinTech Pvt. Ltd. (Reliance Jio)
Delhi
10.2018 - 08.2019
- Maintained Process for on time delivery and dispatch across north India Warehouses and JC's.
- Develop and Maintain an Efficient Workflow.
- Prepare and Deliver Regular Reports to Senior Management.
- Alignment with transporters regarding arrangement for hazel free delivery.
Assistant Customer Excellence
Zero effort technology Pvt.ltd (Gozefo)
Delhi
08.2016 - 02.2018
- Make process issue free and ready to find leakage to give satisfactory service to customer.
- Working area start from Operations, Admin, Planning, Warehouse, Dispatch, Logistics.
- Coordination with all department to reduce customer complaints.
- coordination with vendor and operation management for precuring goods related to customer complain.
Customer Associate
W.S Retail Pvt. Ltd (Instakart Logistics)
Delhi
12.2014 - 02.2016
- Following up of arrival of Shipments with respective DCs.
- Route planning for hazel free and on time delivery without any panic situation.
- Updating the clients regarding the status of consignments from time to time.
- Coordinating with transport department of the organization to ensure timely delivery of the consignment to the clients.
- Coordinating with all branch offices located in different Locations.
Education
Bachelor of Arts -
Delhi University
New Delhi 03-2011
Senior School -
CBSE
New Delhi05-2007
Secondary School -
CBSE
New Delhi05-2005
Master of Social Work -
IGNOU
New DelhiSkills
- Inventory management
- Inventory reporting
- Cycle counting
- Cross-functional collaboration
- Root cause analysis
- Annual Reports
- Compliance Monitoring
- Risk management
- Risk mitigation strategies
- Cost savings options
- Forecasting
- Loss Preventions
- Profits and losses tracking
- Retail
- Startups
- Process creation
Certification
- Certificate of Participation information Security training 2023 and 2025.
- Certificate of Participation Phishing awareness training 2023 and 2025.
- Certificate of Completion ERT training program 2024.
- Certificate of Appreciation for noticing and highlighting Customer PLL in E-retail 2023.
Timeline
Assistant Manager
Nykaa Fashion Ltd
08.2021 - Current
RF Co-ordinator
Peel Works Pvt Ltd
08.2019 - 08.2021
Outbound Operations Supervisor
FinTech Pvt. Ltd. (Reliance Jio)
10.2018 - 08.2019
Assistant Customer Excellence
Zero effort technology Pvt.ltd (Gozefo)
08.2016 - 02.2018
Customer Associate
W.S Retail Pvt. Ltd (Instakart Logistics)
12.2014 - 02.2016
Bachelor of Arts -
Delhi University
Senior School -
CBSE
Secondary School -
CBSE
Master of Social Work -
IGNOU
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