Jitender Kumar
Quality Management Systems Manager
Gurgaon
Summary
BE in Mechanical, Certified Internal Auditor and Management Representative with 15.10 Years Experience.
Excellence in implementing QMS Mechanisms to deliver output.
SENIORLEVEL ASSIGNMENTS Like, Quality Assurance & Quality Control.
Management Representatives in Industries Preference like Automobile QMS, IATF 16949, ISO 14001 & ISO 45001 Professional.
Management Representative in the Automobile Sector.
Super-Headed activities involving Quality Assurance / Control, Quality Improvement & Quality Management of bought-out / out-going parts (Electronic Components, Sheet Metal & Machining Components) Proficient in Designing / Streamlining Processes / Procedures to facilitate robust Quality Management Systems.
Insightful knowledge of several Procedures Entailing like POKE-YOKE, Kaizen, 5S. & Techniques such as Core Tools (APQP, PPAP, FMEA, MSA & SPC). Expertise in conducting Audits like Surveillance & Internal/External Audits, Layered Process Audits and Product Quality Audits while controlling different line Assembly & Testing processes.
Skilled in Developing Quality Assurance Plans & Inspection Plans for various Components of line Assembly; provided Support in Problem and Defect Analysis in Production/Quality related Issues.
Team Leader with Proven Skills in driving numerous Quality Enhancement, Process Improvement and Cost Saving initiatives during the Career Span.
Self-Motivation, Initiative with a High Level of Energy.
Smart Working and Eager for New Learning.
Good Verbal Communication Skills, Decision Making, Organizing and Planning. Strong in Analytical Tools viz. 7 QC Tools & Six Sigma Methodology.
Involvement in Preparation and Maintenance of QMS Procedure.
Able to understand & Made Programmed Excel Sheet (made SPC sheet Computerized).
Flexible with the Ability to Work Under Pressure & Different Situations.
Building and Maintaining Relationships with Comrades.
ACHIEVEMENTS Implementation of Poke-Yoke.
Successfully Implemented QMS in the Organizations & Adhere to these Requirements.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Senior Quality Manager
Rosmerta Auto Tech Pvt. Ltd
Gurgaon
2017.10 - Current
- Rosmerta Group is based in Delhi’s National Capital Region in Gurgaon (Haryana) Rosmerta is leader in designing and manufacturing of state-of-art innovative Technology solutions like Speed Governor, Vehicle Tracking Systems, Fleet Management Systems, HSRP, DLRC's, PUC's, DEF Manufacturing, Vehicle Recycling etc.
- Products are Approved and Certified by VDA 6.3 (Verband Der Automobilindustrie, Germany) ARAI (Automobile Research Association of India, Pune) and ICAT (International Centre for Automotive Technology, Manesar Gurgaon), Haryana
- As ISO 9001: 2015, ISO 14001: 2018, ISO 45001: 2013, ISO 20001: 2015, ISO 27001: 2022 and IATF 16949: 2016 Certified Company.
- We ensure quality measure(s) and thus, keep no stone unturned in Providing flawless and supreme quality products
- Equipped with most updated Technology & our products are considered very Credible in country
- We are FCA, TKML, M&M, MARUTI SUZUKI, HMIL & Corona Bus Approved OEM Supplier.
- Key Result Areas as MR:-
- As Management Representative, Responsible for MRM's & Business Plan.
- Implement quality management system (QMS) into all departments and ensure its Ongoing efficiency.
- Provide reports on how system can be improved.
- Organize quality management meetings with superiors and department heads to Determine best way to run each department.
- Perform testing of customer satisfaction and/or complaints regarding each service Or product.
- Monitored each department to ensure adherence to ISO 9001 requirements.
- Filed, updated, and maintained all paperwork related to ISO Management.
- Seek ways to Improve Financial Efficiency of Quality Management System.
- Key Result Areas as QVC/QA:-
- Defining Implementing QA systems (SOPs, Batch Release, CAPAs, Change Control, Complaint Management, Internal Inspection, Supplier Quality Validations Review & Approval etc.).
- Responsible for evaluating process by means of Core Tools- PPAP, APQP, CONTROL PLAN, FMEA, MSA, SPC during initial as well as Running components, Also regularizing process & Documentation with internal teams.
- Managing smart methods to minimize Cost of Poor quality (COPQ), Internal Rejection PPM & Customer Rejection PPM.
- Devise and establish Company's Quality Policy, Procedures, Inspection Standards, Control Plan, MIS and Specifications.
- Leads Continuous Improvement Projects Leveraging across Functional Teams to Execute Strategy
- Responsible for Building Culture of Continuous Improvement & initiatives driving Improvements in Supplier Up gradation, Supplier Quality, EHS, Product Quality, On Time Delivery, OEE & Cost Performance
- Responsible for Building Continuous Improvement through KAIZEN, JIT, Poke-Yoke & Upgrading Skills of operators by training etc.
- Drive TPM initiatives among organization through 4 phases i.e.
- Preparation, Kick-off, Implementation & Stabilization
- Responsible for displaying visual defects on line & Maintain records of Rework, Scrap & Salvage
- Responsible & coordination with NPD team for seeing New Product Development Quality with use of layout reports, samples storage
- Responsible for calculation of rejection PPM and rejection percentage and initiate Actions how to minimize it
- Measure performance and identify any areas of weakness, recommending and Implementing improvements
- Ability to work independently and collaboratively with plant heads and Department leaders
- Able to work in multi-cultural environment & in corporate offices
- Achieving quality certification in accordance with IATF 16949 standards & Appraising status of various system implementation in organization; Inspecting non-conforming products & initiating requests for corrective & Preventive action.
- Conducting:
- Inspection of various equipment & conducting internal audits basis internal audit Plans to access status of deployment of systems & taking corrective measures For achieving organizational objectives
- First & second-party audits, controlling non-conforming products and initiating Requests for corrective & preventive action
- Preparing & maintaining all records of all standards, audits, of all Reference standards guidelines, quality checklist, customer complaints 5W, 8D & Analysis
- Reviewing QA systems, WI/SOP’s, protocols as well as overseeing validation of Systems, Processes & Automotive Equipment
- To integrate TQM activities across both plants, raising level of capabilities of People and Systems
- Ensuring preparation of Failure Mode & Effect analysis (FMEA) documents to Ascertain, access & eradicate critical defects in processes occurred at vendor’s End.
- People Responsibility:-
- Train, motivate coach and correct team of quality control technicians/Inspectors & Engineers for actively meet targets
- Updating & up gradation of skills, tools and techniques by studying trends and Development in quality and process standards
- To upgrade level of operators through establishing system of evaluating their skills & Knowledge on Basis of Skill matrix
- To Educate Employees on Various Principles and Tools of Quality Management
- Comply with site safety program including monthly safety meetings, training and Hazardous inspections
- Ensure adequate staff strength by assisting in recruitment process.
- Financial and Budget Control:-
- Responsible for making and adhering Annual Quality Budget for Improving KPI Score
- Input and hold responsibility for Quality budgets.
Quality Assurance Engineer, QMS
Ecocat India Pvt. Ltd
Faridabad
2010.02 - 2014.06
- M/S ECOCAT INDIA PVT LTD, PLOT NO-20, MATHURA ROAD, FARIDABAD, (HR).
Ecocat is Finland based MNC. ECOCAT INDIA PVT. LTD Faridabad (IATF 16949: 2016 Certified Company). Eco cat Group has comprehensive view on solutions for air purity and they are enhancing technologies in different countries for petrol and diesel vehicles, small engines, after markets and industrial applications. Eco cat represents advanced technology, high quality and adherence to environmental policy, attributes supported by its entire product range. Its plants are located at over 25 countries in all over world; annual turnover of this group is 5000 Crore Dollars. Company is focused on development and production of substrates and catalytic convertors and few major customers to whom they are providing Catalytic Convertors- GENERAL MOTORS, GREAVES. ROYAL ENFIELD MOTORS, HERO MOTO CORP. TATA MOTORS, ASHOKA LEYLAND, M&M, EICHER MOTORS, SCOOTER INDIA LTD & PIAGGIO. - Position: Engineer/Sr. Engineer (Quality Assurance)
Duration – 01 FEB 2010 to 25 June 2014.
ROLES AND RESPONSIBILITIES
Internal Systems Auditing and Monitoring to Assist MR to plan & Conduct Management Review Meeting as per agenda.
• To Assist MR to Reporting performance of QMS to management through Performance Review Meetings
• Responsible for Internal Quality Audit plan & execution.
• To attend customer complaints and taking proper corrective actions on time.
• To establish system to control process Quality.
• To reduce rejection / rework at receipt, in process and final inspection stage through proper analysis of quality problem daily basis.
• To conduct Process & System Audit internal/supplier end as per ISO 9001: 2015.
• To ensure timely preparation of APQP, PPAP Documents (Control Plan, Statistical Process Control,
FMEA, PFC, MSA etc.) For new or modified parts as per Customer Specific Requirements.
• Review and Approved PPAP documents of supplier as per requirement. - Adaptable and proficient in learning new concepts quickly and efficiently
- Cultivated interpersonal skills by building positive relationships with others
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Proven ability to develop and implement creative solutions to complex problems
- Gained strong leadership skills by managing projects from start to finish
- Assessed software bugs and compiled findings along with suggested resolutions for development team members
- Fixed identified issues to increase productivity and boost workflows
- Documented integration issues and vulnerabilities and outlined improvement recommendations
- Partnered with leadership team to develop automation strategy and execution plan
- Produced and maintained technical documentation for project reference
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Fixed identified issues to increase productivity and boost workflows.
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Partnered with leadership team to develop automation strategy and execution plan.
- Produced and maintained technical documentation for project reference.
Sr. Engineer
Shiv Enterprises
Gurgaon
2007.07 - 2009.08
- SBD AUTO PRIVATE LIMITED.
- SBD AUTO PVT LTD. Kapdiwas, Rewari (HR) as Junior Engineer in PROCESS Q.A. SBD Auto Manufacturers of Sheet Metal Parts, Metal Stamping Parts, Press Stamping Parts etc. for Hero Moto Corp & Honda Two Wheelers.
Position: - TRAINEE (DET) (Q.A.)
Duration – July 2007 to Sep 2009.
ROLES AND RESPONSIBILITIES
Process audit as per SOP in every two hours.
Establish welding process and quality parameter for MIG welding operation.
Check welding penetration weekly.
BOC inspection as per sample plan.
Analysis of last day rejection and prepare defect analysis sheet with production team.
Stage wise product audit.
Audit of material ready for dispatch.
Final inspection of parts.
Maintain log book at shop floor and daily work management board.
To ensure entire safety device and maintain 5S at shop floor. - Adhered to timelines to meet quality assurance targets
- Controlled project costs by approving expenditures
- Established and maintained productive working relationships with stakeholders
- Promoted teamwork and demonstrated effective communication skills to improve collaboration among personnel
- Determined equipment failure root cause and implemented solutions
- Adhered to timelines to meet quality assurance targets.
- Controlled project costs by approving expenditures.
- Established and maintained productive working relationships with stakeholders.
- Promoted teamwork and demonstrated effective communication skills to improve collaboration among personnel.
- Determined equipment failure root cause and implemented solutions.
Education
Bachelors of Mechanical Engineering - Mechanical Engineering
Gold Field Institute of Management & Sciences
Faridabad 2006.06 - 2010.06
Skills
Systems Engineering
undefinedAccomplishments
- Certified Internal Auditor for ISO 9001: 2015 from TUV-SUD South Asia Pvt
- Ltd
- Certified Internal Auditor ISO 14001 & ISO 45001 (EMS & OHSAS) from TUV SUD
- Certified Quality Management Representative (CQMR) from TUV SUD
- Diploma in Mechanical from AIMS, Bangalore, in 2006
- B.E (Mechanical) from G.I.M.S, Faridabad (H.R.) in 2010
- STRENGTH’S / SKILLS
- Proactive, Quick Thinker and Assertive.
Certification
Internal Auditor Certified- ISO 9001:2015 (TUV-SUD South Asia Pvt. Ltd.), Certified Internal Auditor for IATF
Playing Chess, Reading Books
Reading Novels as Value Creation, New Human Revolution, Gosho etc.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Senior Quality Manager
Rosmerta Auto Tech Pvt. Ltd
2017.10 - Current
Quality Assurance Engineer, QMS
Ecocat India Pvt. Ltd
2010.02 - 2014.06
Sr. Engineer
Shiv Enterprises
2007.07 - 2009.08
Bachelors of Mechanical Engineering - Mechanical Engineering
Gold Field Institute of Management & Sciences
2006.06 - 2010.06
Internal Auditor Certified- ISO 9001:2015 (TUV-SUD South Asia Pvt. Ltd.), Certified Internal Auditor for IATF
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