Jitender Kumar
Faridabad
Summary
Seeking for a responsible career in Finance Department wherein I can utilize my enriched professional aspects of knowledge and skills for making a significant contribution to the success of an Organization.
Overview
15
15
years of professional experience
Work History
Deputy Manager
Sharda Hospital
Gautam Budh Nagar Greater Noida
2022.08 - Current
- Reporting to senior manager billing HOD.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Completed Billing audits to identify for revenue losses and leakage.
- Developed strategies for improving patients service standards within the organization.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Assigned work and monitored performance of all team members.
- Maintained records of all document for future reference & audit compliances.
- Implemented new services in HIS systems for smooth process & maintained the quality of services.
- Prepared monthly reports like Revenue, Discount, cancellation, Refund & patients registration & Verify marketing referral data.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created processes for handling customer complaints effectively.
- Managed overall budgeting process including forecasting expenditures.
- Resolved patients inquiries and complaints requiring management-level escalation.
- Taking care of all PSU, NHA, Ayushman Bharat, CAPF, PSU & TPA online portal.
- Taking care of all dispatch file & data on monthly basis.
- Prepared all MIS report through HIS on monthly basis.
Assistant Manager
Asian Fidelis Multispecialty Hospital
Faridabad
2021.04 - 2024.11
- Reporting to Billing HOD & Finance CFO.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Resolved conflicts between team members in an effective manner.
- Cooperate with staff and listen query each staff and solve them problem.
- Trained to new staff & presently working staff with daily briefing & training.
- Billing update on daily basis through discharge summary & billing activity sheet of Cash, TPA, CGHS, PSU & Corporate patients.
- Explain bills to the patients and solve all billing query.
- All refund, concession voucher check & approve from HIS and document send to the finance on daily basis.
- Update the all billing system related issue with the help of IT Team.
- Complete knowledge of NTPC & FCI online portal process & trained to all billing Staff.
- Monitoring all TPA, PSU, CGHS, ECHS and CAPF Dispatch file.
- Prepared MIS report on monthly basis through HIS.
Assistant Manager
Sanar International Hospital
Gurgaon
2021.12 - 2022.05
- Reporting to Finance CFO.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Resolved conflicts between team members in an effective manner.
- Cooperate with staff and listen query each staff and solve them problem.
- Trained to new staff & presently working staff with daily briefing & training.
- Billing update on daily basis through discharge summary & billing activity sheet of Cash, TPA, CGHS, PSU & Corporate patients.
- Explain bills to the patients and solve all billing query.
- All refund, concession voucher check & approve from HIS and document send to the finance on daily basis.
- Update the all billing system related issue with the help of IT Team.
- Complete knowledge of NTPC & FCI online portal process & trained to all billing Staff.
- Monitoring all TPA, PSU, CGHS, ECHS and CAPF Dispatch file.
Assistant Manager
Asian Institute of Medical Sciences
Faridabad
2015.10 - 2021.03
- Reporting to Billing HOD & Finance CFO.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Resolved conflicts between team members in an effective manner.
- Cooperate with staff and listen query each staff and solve them problem.
- Trained to new staff & presently working staff with daily briefing & training.
- Billing update on daily basis through discharge summary & billing activity sheet of Cash, TPA, CGHS, PSU & Corporate patients.
- Explain bills to the patients and solve all billing query.
- All refund, concession voucher check & approve from HIS and document send to the finance on daily basis.
- Update the all billing system related issue with the help of IT Team.
- Complete knowledge of NTPC & FCI online portal process & trained to all billing Staff.
- Monitoring all TPA, PSU, CGHS, ECHS and CAPF Dispatch file.
- Prepared MIS report on monthly basis through HIS.
Senior Executive
BLK Memorial Hospital
Dehli
2014.12 - 2015.10
- Reporting to IPD Billing Head.
- Maintain all office file work.
- Check surgery financial clearance on daily basis.
- Prepared Discharge bills on daily basis for all TPA PSU & cash patients.
- Daily basis all patients financial counseling done before admission.
- All TPA patients bill send to TPA & followup for the final approval.
- All non payable items check & payment collect from the patients before bill settlement.
- Explained the bills to the patients before bill settlement.
- Prepared the all TPA files covering letter & dispatch to TPA company.
- All refund, cancellation & concession voucher & document check & approve for the process.
- New service implementation done in HIS with the help of IT Team.
Senior Executive
Asian Institute of Medical Science
Faridabad
2011.09 - 2014.11
- Reporting to the Billing Head.
- Maintain all office file work on daily basis.
- Prepared all emergency admission through HIS & collect all necessary document from the patients.
- Check surgery financial clearance on daily basis.
- Prepared Discharge bills on daily basis for all TPA PSU & cash patients.
- Daily basis all patients financial counseling done before admission.
- All TPA patients bill send to TPA & followup for the final approval.
- All non payable items check & payment collect from the patients before bill settlement.
- Explained the bills to the patients before bill settlement.
- Prepared the all TPA files covering letter & dispatch to TPA company.
- All refund, cancellation & concession voucher & document check & approve for the process.
- New service implementation done in HIS with the help of IT Team.
Patient Care Executive
Fortis Escorts Hospital
Faridabad
2010.07 - 2011.08
- Reporting to Radiology HOD (MANAGER)
- Handling all USG, X-ray, CT & MRI Patients on daily basis.
- Prepared all USG, X-ray, CT & MRI OPD bills on daily basis.
- Maintain all Radiology reports serial wise & call to the patients for report collection.
- Prepared the all radiology services data on monthly basis & submit to the HOD.
Executive
Goyal Hospital
Faridabad
2010.01 - 2010.06
- Reporting to the CMD
- Maintain all office file work on daily basis.
- Prepared all emergency admission through HIS & collect all necessary document from the patients.
- Check surgery financial clearance on daily basis.
- Prepared Discharge bills on daily basis for all TPA PSU & cash patients.
- Daily basis all patients financial counseling done before admission.
- All TPA patients bill send to TPA & followup for the final approval.
- All non payable items check & payment collect from the patients before bill settlement.
- Explained the bills to the patients before bill settlement.
- Prepared the all TPA files covering letter & dispatch to TPA company.
- All refund, cancellation & concession voucher & document check & approve for the process.
Education
Bachelor of Arts - Social Psychology
Himalayan University
MeerutMBA - Marketing
Subharti University
MeerutSenior Secondary -
Haryana Board School Education
FaridabadHigh School Diploma -
Haryana Board School Education
FaridabadSkills
- Knowledge of Microsoft Office.
- Knowledge of DTP & coral draw page maker.
- Knowledge of all MIS report & TPA, Ayushman Bharat, CAPF online portal also.
- Cost Analysis and Savings
- Performance Improvements
- Task Delegation
- Decision-Making Capabilities
- Staff Management
- Customer Relations
- Recruiting and Interviewing
- Employee Performance Evaluations
Desired Position
Admin or Billing (Deputy Manager/ Billing Manager)
Academic Qualification
- 10th Passed from HBSE
- 12th Passed from HBSE
- B.A. Passed from Himalayan University
- MBA from Shubh Bharti University
Personal Information
- Father's Name: Sh. Vinod Kumar
- Date of Birth: 05/26/88
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
Hindi, English
Hobbies and Interests
Making good friends
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Deputy Manager
Sharda Hospital
2022.08 - Current
Assistant Manager
Sanar International Hospital
2021.12 - 2022.05
Assistant Manager
Asian Fidelis Multispecialty Hospital
2021.04 - 2024.11
Assistant Manager
Asian Institute of Medical Sciences
2015.10 - 2021.03
Senior Executive
BLK Memorial Hospital
2014.12 - 2015.10
Senior Executive
Asian Institute of Medical Science
2011.09 - 2014.11
Patient Care Executive
Fortis Escorts Hospital
2010.07 - 2011.08
Executive
Goyal Hospital
2010.01 - 2010.06
Bachelor of Arts - Social Psychology
Himalayan University
MBA - Marketing
Subharti University
Senior Secondary -
Haryana Board School Education
High School Diploma -
Haryana Board School Education
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