Jitender Kumar
Faridabad
Summary
Seeking for a responsible career in Finance Department wherein I can utilize my enriched professional aspects of knowledge and skills for making a significant contribution to the success of an Organization.
Overview
15
15
years of professional experience
Work History
Deputy Manager
Sharda Hospital
Gautam Budh Nagar Greater Noida
08.2022 - Current
- Reporting to senior manager billing HOD.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Completed Billing audits to identify for revenue losses and leakage.
- Developed strategies for improving patients service standards within the organization.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Assigned work and monitored performance of all team members.
- Maintained records of all document for future reference & audit compliances.
- Implemented new services in HIS systems for smooth process & maintained the quality of services.
- Prepared monthly reports like Revenue, Discount, cancellation, Refund & patients registration & Verify marketing referral data.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created processes for handling customer complaints effectively.
- Managed overall budgeting process including forecasting expenditures.
- Resolved patients inquiries and complaints requiring management-level escalation.
- Taking care of all PSU, NHA, Ayushman Bharat, CAPF, PSU & TPA online portal.
- Taking care of all dispatch file & data on monthly basis.
- Prepared all MIS report through HIS on monthly basis.
Assistant Manager
Asian Fidelis Multispecialty Hospital
Faridabad
04.2021 - 11.2024
- Reporting to Billing HOD & Finance CFO.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Resolved conflicts between team members in an effective manner.
- Cooperate with staff and listen query each staff and solve them problem.
- Trained to new staff & presently working staff with daily briefing & training.
- Billing update on daily basis through discharge summary & billing activity sheet of Cash, TPA, CGHS, PSU & Corporate patients.
- Explain bills to the patients and solve all billing query.
- All refund, concession voucher check & approve from HIS and document send to the finance on daily basis.
- Update the all billing system related issue with the help of IT Team.
- Complete knowledge of NTPC & FCI online portal process & trained to all billing Staff.
- Monitoring all TPA, PSU, CGHS, ECHS and CAPF Dispatch file.
- Prepared MIS report on monthly basis through HIS.
Assistant Manager
Sanar International Hospital
Gurgaon
12.2021 - 05.2022
- Reporting to Finance CFO.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Resolved conflicts between team members in an effective manner.
- Cooperate with staff and listen query each staff and solve them problem.
- Trained to new staff & presently working staff with daily briefing & training.
- Billing update on daily basis through discharge summary & billing activity sheet of Cash, TPA, CGHS, PSU & Corporate patients.
- Explain bills to the patients and solve all billing query.
- All refund, concession voucher check & approve from HIS and document send to the finance on daily basis.
- Update the all billing system related issue with the help of IT Team.
- Complete knowledge of NTPC & FCI online portal process & trained to all billing Staff.
- Monitoring all TPA, PSU, CGHS, ECHS and CAPF Dispatch file.
Assistant Manager
Asian Institute of Medical Sciences
Faridabad
10.2015 - 03.2021
- Reporting to Billing HOD & Finance CFO.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Resolved conflicts between team members in an effective manner.
- Cooperate with staff and listen query each staff and solve them problem.
- Trained to new staff & presently working staff with daily briefing & training.
- Billing update on daily basis through discharge summary & billing activity sheet of Cash, TPA, CGHS, PSU & Corporate patients.
- Explain bills to the patients and solve all billing query.
- All refund, concession voucher check & approve from HIS and document send to the finance on daily basis.
- Update the all billing system related issue with the help of IT Team.
- Complete knowledge of NTPC & FCI online portal process & trained to all billing Staff.
- Monitoring all TPA, PSU, CGHS, ECHS and CAPF Dispatch file.
- Prepared MIS report on monthly basis through HIS.
Senior Executive
BLK Memorial Hospital
Dehli
12.2014 - 10.2015
- Reporting to IPD Billing Head.
- Maintain all office file work.
- Check surgery financial clearance on daily basis.
- Prepared Discharge bills on daily basis for all TPA PSU & cash patients.
- Daily basis all patients financial counseling done before admission.
- All TPA patients bill send to TPA & followup for the final approval.
- All non payable items check & payment collect from the patients before bill settlement.
- Explained the bills to the patients before bill settlement.
- Prepared the all TPA files covering letter & dispatch to TPA company.
- All refund, cancellation & concession voucher & document check & approve for the process.
- New service implementation done in HIS with the help of IT Team.
Senior Executive
Asian Institute of Medical Science
Faridabad
09.2011 - 11.2014
- Reporting to the Billing Head.
- Maintain all office file work on daily basis.
- Prepared all emergency admission through HIS & collect all necessary document from the patients.
- Check surgery financial clearance on daily basis.
- Prepared Discharge bills on daily basis for all TPA PSU & cash patients.
- Daily basis all patients financial counseling done before admission.
- All TPA patients bill send to TPA & followup for the final approval.
- All non payable items check & payment collect from the patients before bill settlement.
- Explained the bills to the patients before bill settlement.
- Prepared the all TPA files covering letter & dispatch to TPA company.
- All refund, cancellation & concession voucher & document check & approve for the process.
- New service implementation done in HIS with the help of IT Team.
Patient Care Executive
Fortis Escorts Hospital
Faridabad
07.2010 - 08.2011
- Reporting to Radiology HOD (MANAGER)
- Handling all USG, X-ray, CT & MRI Patients on daily basis.
- Prepared all USG, X-ray, CT & MRI OPD bills on daily basis.
- Maintain all Radiology reports serial wise & call to the patients for report collection.
- Prepared the all radiology services data on monthly basis & submit to the HOD.
Executive
Goyal Hospital
Faridabad
01.2010 - 06.2010
- Reporting to the CMD
- Maintain all office file work on daily basis.
- Prepared all emergency admission through HIS & collect all necessary document from the patients.
- Check surgery financial clearance on daily basis.
- Prepared Discharge bills on daily basis for all TPA PSU & cash patients.
- Daily basis all patients financial counseling done before admission.
- All TPA patients bill send to TPA & followup for the final approval.
- All non payable items check & payment collect from the patients before bill settlement.
- Explained the bills to the patients before bill settlement.
- Prepared the all TPA files covering letter & dispatch to TPA company.
- All refund, cancellation & concession voucher & document check & approve for the process.
Education
Bachelor of Arts - Social Psychology
Himalayan University
MeerutMBA - Marketing
Subharti University
MeerutSenior Secondary -
Haryana Board School Education
FaridabadHigh School Diploma -
Haryana Board School Education
FaridabadSkills
- Knowledge of Microsoft Office
- Knowledge of DTP & coral draw page maker
- Knowledge of all MIS report & TPA, Ayushman Bharat, CAPF online portal also
- Cost Analysis and Savings
- Performance Improvements
- Task Delegation
- Decision-Making Capabilities
- Staff Management
- Customer Relations
- Recruiting and Interviewing
- Employee Performance Evaluations
Desired Position
Admin or Billing (Deputy Manager/ Billing Manager)
Academic Qualification
- 10th Passed from HBSE
- 12th Passed from HBSE
- B.A. Passed from Himalayan University
- MBA from Shubh Bharti University
Personal Information
- Father's Name: Sh. Vinod Kumar
- Date of Birth: 05/26/88
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
Hindi, English
Hobbies and Interests
Making good friends
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Deputy Manager
Sharda Hospital
08.2022 - Current
Assistant Manager
Sanar International Hospital
12.2021 - 05.2022
Assistant Manager
Asian Fidelis Multispecialty Hospital
04.2021 - 11.2024
Assistant Manager
Asian Institute of Medical Sciences
10.2015 - 03.2021
Senior Executive
BLK Memorial Hospital
12.2014 - 10.2015
Senior Executive
Asian Institute of Medical Science
09.2011 - 11.2014
Patient Care Executive
Fortis Escorts Hospital
07.2010 - 08.2011
Executive
Goyal Hospital
01.2010 - 06.2010
Bachelor of Arts - Social Psychology
Himalayan University
MBA - Marketing
Subharti University
Senior Secondary -
Haryana Board School Education
High School Diploma -
Haryana Board School Education
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