Jitender Kumar
New Delhi
Summary
Results-driven Collection Executive with proven expertise at Ummeed Housing Finance Pvt. Ltd. in debt collection and payment negotiation. Skilled in data analysis and Excel reporting, I excel at enhancing team performance through effective record management and performance tracking, consistently achieving high recovery rates and fostering positive customer relationships.
Overview
6
6
years of professional experience
Work History
Collection Executive
Ummeed Housing Finance Pvt. Ltd.
Gurugram
04.2024 - Current
- Collect the payment from the customer after a bounce.
- Make a customer record in an Excel file.
- Make a performance report for the team and team leaders.
- Compiling the Excel working file from all team members.
Collection Executive
Aye Finance Pvt Ltd
Gurugram
11.2020 - 04.2024
- Negotiated payment arrangements with customers in order to settle past due accounts.
- Compiling the Excel file for team members.
- Make Excel Report for Team leader, like call audits and performance reports
Collection Executive
PC Finance
Gurugram
09.2019 - 08.2020
Education
Associate of Arts - B.A
Motilal Nehru Collage DU
New Delhi05-2016
Skills
- Debt collection
- Payment negotiation
- Customer record management
- Data analysis
- Excel reporting
- Performance tracking
Timeline
Collection Executive
Ummeed Housing Finance Pvt. Ltd.
04.2024 - Current
Collection Executive
Aye Finance Pvt Ltd
11.2020 - 04.2024
Collection Executive
PC Finance
09.2019 - 08.2020
Associate of Arts - B.A
Motilal Nehru Collage DU
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