Software developer skilled in building robust RESTful and WebSocket-based APIs with low-latency communication, and AI-integrated application. Passionate about solving complex problems through clean code, automation, and practical engineering.
Overview
2
2
years of professional experience
Work History
AI/ML Engineer
Aviation Client
Gurugram
09.2025 - Current
Architected and deployed enterprise-grade chatbots using the Microsoft Agent Framework (MAF) to automate complex journey workflows.
Developed an end-to-end Aviation CX solution enabling autonomous ticket booking, web check-in, and real-time PNR status tracking via conversational agents. Increasing user interaction and ease of access to information.
Engineered an AI-native Employee Experience platform utilising Azure Vector DB and MAF to streamline access to internal knowledge bases. Helping employees access the necessary documents faster and easier.
Optimised intent recognition and workflow orchestration to ensure seamless hand-offs between automated information retrieval and transactional execution.
Software Engineer
Futops Technologies
Pune
08.2024 - Current
Developed an autonomous outreach engine integrating third-party APIs for lead discovery and cross-platform scraping, increasing lead processing speed by 5x.
Engineered an end-to-end AI recruitment funnel automating JD generation and multi-source candidate screening, reducing manual vetting effort by 80%.
Integrated voice-AI modules for automated HR screening and outbound cold calling, improving communication efficiency 10x through real-time telephony orchestration.
Created an autonomous marketing intelligence platform that scrapes real-time industry trends to generate daily, brand-aligned campaign content.
Orchestrated containerized deployments using Docker, maintaining strictly isolated Beta, Dev, and Prod environments with dedicated PostgreSQL databases.
Managed full production networking using Nginx proxies and handling domain redirection for in-house servers.