Business Analyst I Agile Project Management I Software Testing
Thane
Summary
Dynamic and results-driven project management professional with 13 years of experience in leading PMO functions and delivering exceptional client satisfaction. Seeking to leverage proven client handling skills and project management expertise to drive successful project outcomes within a challenging and growth-oriented environment.
Experienced PMO professional with a strong track record of effectively managing client relationships, project scopes and stakeholder expectations. Proficient in project planning, execution, and delivery, with a focus on enhancing client experience and achieving organizational goals.
Strong background in dashboard design, KPI definition, and metrics analysis to support project planning and execution. Proven ability to translate complex project data into actionable insights for stakeholders.
Domain knowledge of Healthcare, Insurance, Broking and Risk Management. Highly adept at supporting the release of business application. Able to train, lead and motivate effective cross functional teams. Experience in integration and testing of third party software.
Experienced resource management professional with a proven track record of effectively managing project resources, optimizing utilization, and ensuring alignment with project objectives.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Principal QC
Aira Matrix (Sunpharma R&D Division)
4 2019 - Current
Led PMO function and successfully managed portfolio of projects, ensuring alignment with client objectives and organizational goals..
Collaborated with clients to define project scopes, deliverables, timelines, and budgetary constraints, ensuring clarity and transparency throughout project lifecycles.
Implemented robust communication strategies to keep clients informed of project progress, risks and mitigation plans, resulting in improved client satisfaction scores.
Uses strong negotiation skills and business knowledge during daily communication with vendors.
Ensuring that sprint priorities and goals are in line with portfolio requirements and roadmaps.
Facilitated regular stakeholder meetings and status updates, fostering cross-functional collaboration and timely issue resolution.
Managed project resources efficiently to optimize productivity and meet project milestones within budget and timelines.
Negotiated project contracts and agreements, ensuring alignment with client expectations and organizational policies.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
Quality Assurance Specialist
Willis Tower Watson
03.2013 - 04.2019
Proficient as Lead QA engineer in both manual and Automation testing process, Expertise in Defect Tracking and Bug Reporting Tools with Microsoft Test Management Tools like Azure DevOps,Microsoft Test Manager.
Creating BDD scenarios and create scripts for it using BDD framework of selenium, hands on experience of Specflow, updating automated scripts using selenium C#(with BDD Specflow), performing smoke test using BDD.
Coordinating with Business & Onsite Stakeholders to ensure that proper reporting and communication so that any non-conformance with benchmarked standards are highlighted.
Maintain VSTS board, update tasks and participate in sprint planning/retrospective meeting.
Experience in analyzing business specification documents, developing test plans, defining test cases, developing and automating test scripts.
Experience in Validation, Acceptance, Conformance, Compatibility, Functional, Unit, Integration, Regression, Performance, GUI, Back-end, Smoke Testing, Experience in entire (SDLC) life cycle from requirements gathering to releasing to production.
Experience analyzing test results and communicating via Azure DevOps.Excellent oral and written communication skills with strong problem solving skills and a result oriented attitude. Keen attention to detail/accuracy and ability to function in a stressful environment. Ideas exhibiting a “can do” attitude and seeing problems “solvable.”
Researcher
WhiteCrow Research
01.2012 - 02.2013
Experience in Client/Server and Web Applications Testing.
Experience in understanding Customer Requirements and deriving the Test Scenarios/Conditions based on Requirements
Involved in generating test data and preparing weekly status reports, preparing of training manuals and other technical documentation.
Associate
Accenture
08.2010 - 11.2011
Experience in Executing different types of system test cases based on User requirements.
Involved in manual test execution and was involved in various testing phases like Sanity, Functional, Retesting, System and Smoke Testing.
Involved in Defect review meetings with development team along with testing team for resolution of defects.
Bug Tracking and Error Reporting, Expertise in SAP- Functional test case writing, providing support, including procedural documentation and relevant reports.
Education
Post Graduate Diploma - IT Project Management
Welingkar Institute of Management
Mumbai
06.2017 - 05.2019
Bachelor of Science - Information Technology
Usha Pravin Gandhi College of Management
Mumbai
06.2006 - 05.2009
Skills
Client Relationship Management
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Certification
Completed SAP ABAP Certification from Global Enterprise Infotech Solution.
Accomplishments
Rewarded as "Delivery Excellence" for Q2 2016 from client for my efficiency, productivity and project handling Capabilities.
Rewarded as Above and beyond - "Impeccable Achievers" - 2022 for Project and Team handling.
Papers Published
Cloud Computing: Emergence, Relevance and Future in India Ijcsonline.com (ISSN 2394-1065 - Vol. 1- Issue 2, November 2014)
Personal Information
Date of Birth: 03/24/87
Nationality: Indian
Marital Status: Married
Timeline
Post Graduate Diploma - IT Project Management
Welingkar Institute of Management
06.2017 - 05.2019
Quality Assurance Specialist
Willis Tower Watson
03.2013 - 04.2019
Researcher
WhiteCrow Research
01.2012 - 02.2013
Associate
Accenture
08.2010 - 11.2011
Bachelor of Science - Information Technology
Usha Pravin Gandhi College of Management
06.2006 - 05.2009
Principal QC
Aira Matrix (Sunpharma R&D Division)
4 2019 - Current
Completed SAP ABAP Certification from Global Enterprise Infotech Solution.
Completed ISTQB Foundation & Advanced (Test Analyst) Certification.
Imarticus Certified Business Analyst.
Lean Six SIgma Black Belt
PMI Agile Certified Practitioner (PMI-ACP)
Introduction to Cyber Security
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