JITENDRA JAIN

• Streamlined operational workflows through process optimization.
• Cost optimization of processes, products, and resources.
• Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
• Achieved cost-savings by developing functional solutions to problems.
• Vendor and Customer Audit.
• Executed operational procedures to maintain high standards in dairy production.
• Ensured compliance with regulatory requirements and minimized risks.

Role:

Products:-Ice Cream, Ghee, Potato Chips, Corn snacks, Namkeen, Instant Mixes &Paneer

• Accomplishment:-

· Lead the Reliance Ice cream launching projects(Brand-Independence)successfully.

· Lead the Reliance Snacks launching Projects (Brands- Alans Chips/Bugles) Successfully.

• Execution of Process Improvement and Productivity Projects within the timeline.

· New Vendor Development by Preliminary Quality audit, Closure of observations, Implement Quality system and standards as per the Organization and Legal norms.

· Commercial Transition of Newly developed products by R&D at the Third-party vendor site.

· Monitoring Day to day Operational quality of Products in10+TPMsites.

· Raise all internal and customer complaints to vendor and work with them closely in identifying the root cause and developing corrective and preventive actions.

· Applied customer feedback to develop process improvements and supportlong-term business needs.

• Accomplishment:-

· Successfully Lead commercial transition of iD Bread,Paneer, Ghee and Frozen pulp.

· Initiated and implemented Vendor & Supplier Quality assessment and Grading system. conducted 50+ sites Food safety audits of suppliers & Vendors

· Successfully On boarded 7 New Third-party Sites

Products: Paneer,Ghee, Dahi, Coffee, Bread & Chapati etc.

Role:-

· Managing Day today operation for 12+ TP sites.

· Commercial Transition of New products at TPM site.

· Technical Support for Product Validation, Process optimization & continuous Quality Improvement.

· Handling internal and External Complaints

Accomplishment Role:-

• Lead cost revision projects for the yoghurt and optimize the cost of operation.
• 100% production target achieved with compliance to quality as per planning.
• Reduce consumer complaints by 32% compared to last year by implementing robust CAPA, implementing several changes, and process improvement.
• Successfully led the stirred yogurt development project and launched the product within the business timeframe.

Products: Greek yogurt, stirred yogurt, smoothies, ghee spreads.

• Ensure the production schedule and manufacturing order are adhered to as per the purchase order.
• Maintain stocks of raw materials, finished products, and semi-finished products.
• Modify and implement Quality & Operation SOPs for new products and technology.
• Cost efficiencies are as per plan and are continuously improving through improvement initiatives.
• Ensure capacity expansion initiatives are identified and implemented to meet growth targets.
• Deliver new products as per plan, and support R&D in conducting trials and the commercial transition of the product at the TPM vendor.

Accomplishment:- Role:-

• 20% customer complaint reduction year on year.
• Lead the cost optimization project for the Fermented Dairy Division.
• Handled the Fermented Dairy Division as in-charge in an additional role.
• Appointed as FSTL and Food Safety Trainer for the site for 3 years.
• 100+ food safety customer audits.

Products: Dahi, buttermilk, lassi, pouch milk, ice cream, etc.

• Responsible for driving, maintaining, and improving GMP, general hygiene, and housekeeping across the plant.
• Lead all B2B customer audits, and close audit reports within the stipulated timeline. Ensure gap closure and CAPA implementation.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
• Overall, responsible for ensuring traceability and conducting mock recalls.
• Continuous Quality Improvement, process validation, calibration, CIP validation, FS objective monitoring, training, etc.
• Customer/Consumer Complaint RCA & CAPA.

Products: Recombined Lines like Feta Cheese, Labneh, Soft Cream, Thick Cream, and UHT Processed Ice-Cream Mix. Processed Cheese, Mozzarella Cheese - Sliceon Slice (SOS), Individually Wrapped Slices (IWS), Sausage, Shredding Lines, Glaze Products like Sauces, Chocolate Filling, and Deco Gels,

Role:-

• Working under the BRC, ISO 22000, and ISO 9001:2008, HACCP quality certification.
• In-process quality assurance of cheese production and process line.
• Establish and track quality department goals and objectives.
• Monitoring GMP, housekeeping, personal hygiene, fumigation, pest control, and fogging activities.
• · Responsible for MIS of QA and Customer & certification audits.

Accomplishment:-

• Milk chilling center in charge handling 40,000 liters of milk per day for a year.
• Shift in charge at a third-party site for overall monitoring of operational activities at the site for one year.
• Worked in the Fermented Dairy Section as shift in-charge for 1 year: Dahi, Shrikhand, and Buttermilk, etc.

Products: Raw Milk, Pouch Milk, Dahi, Ghee, Buttermilk, and Lassi.

Role:-

• Production planning and control, standardization, process monitoring, GMP, and hygiene compliance.
• Monitoring adherence to quality systems such as ISO 22000 and ISO 9001:2008, HACCP quality certification conditions, and ensuring the legal requirements of systems.
• Complete CIP monitoring and sanitation for the respective areas.
• Maintaining personal hygiene and daily overall supervision of routine activities.
• Responsible for training food handlers regarding GMP and personal hygiene.