JITENDRA KHANNA
Gurgaon
Summary
A transformational leader with 29 years of experience in the Engineering industry, specializing in Air-Conditioning and Home Appliances. An expert in empathetic leadership, business acumen, strategy formation, operational excellence, channel management, and P&L control. Proven track record in revenue generation, process optimization, and sustainable business growth through effective leadership. Skilled in Residential Sales and Commercial Operations. Author of two published books, "GOLD CHAIN: Gratitude to the Father" and "Thatiya Hawa Bhi Nahi Lage: Unconditional Blessings From Mother", with a third book in progress, blending professional expertise with spirituality.
Overview
27
27
years of professional experience
Work History
Vice President Sales & Marketing
Eltech Appliances (P) Ltd
03.2022 - 12.2022
- Expanded the dealer network, establishing a high-performance sales team
- Achieved significant market share gains for the VESTAR & SHARP brands
- Business model realignment to cash & carry format
Senior General Manager RAC
CARRIER MIDEA INDIA (P) LTD.
01.2021 - 03.2022
- Managed the GEM portal (Govt e-marketing business) and focused on establishing CMI into B2B business through tender’s participation
- Successfully added new channels and supported existing SSDS to enroll in the new business vertical
Senior General Manager SSD
CARRIER MIDEA INDIA (P) LTD.
10.2018 - 12.2019
- Established a new vertical for residential air-conditioners through sales and service dealerships
- Led a team of 13 members across 10 main branches, managing 300+ channel partners
- Engaged and turned around low-performing business partners
Senior General Manager Key Markets & Ace Program
CARRIER MIDEA INDIA (P) LTD.
10.2017 - 09.2018
- Appointed new retail and distribution networks in Gujarat, Madhya Pradesh, Raipur, and Nagpur markets
- Launched the ACE Program nationwide, consolidating SSD sales towards RLC sales
- Achieved 90% Employee Engagement scores for all key markets
Regional Head North
CARRIER MIDEA INDIA (P) LTD.
07.2012 - 10.2016
- Led Marketing, Sales, Channel Network Distribution, and Brand positioning in the North region
- Managed 6 branches (Delhi, Punjab, Rajasthan, Lucknow, Ghaziabad, Haryana) with a focus on market share growth
- Achieved a 25% YoY top-line growth with positive cash flow business
Regional Head East
CARRIER Air Conditioning & Refrigeration LTD.
01.2010 - 02.2012
- Managed operations in the East Region, overseeing CARL Product range
- Achieved 20% YoY top-line growth with positive cash flow business
All India Service Head (Revenue)
CARRIER Air Conditioning & Refrigeration LTD.
01.2009 - 12.2010
- Handled PAN India Service Revenue operations, managing four regions and around 340 SSDs
- Successfully met company targets in terms of margins and top-line growth
Divisional Operation Head
Carrier
03.2004 - 12.2008
Branch Manager
Carrier
01.2002 - 02.2004
Territory Sales Manager
Carrier
11.1999 - 12.2001
Graduate Engineer Trainee to SALES ENGINEER
Carrier
10.1995 - 11.1999
Education
Post Graduate Diploma - Marketing
Institute of Science & Technology
Dehradun01.1998
BE - Mechanical
Jawaharlal Lal Nehru College of Engineering
01.1993
Skills
- Process Improvement
- Decision-Making
- Presentations
- Business Storytelling
- Metrics Tracking
- Corporate Branding
Affiliations
- Undertook an intensive journey of self-exploration, blending thought leadership and wealth management with professional learning through mindfulness coaching. Delved into spiritual exploration, which fueled creativity and growth.
- Authored two books, channeling insights into writing, while enhancing leadership skills. This break has sharpened my clarity of purpose, expanded my expertise in strategic thinking, and fortified my ability to lead with empathy and vision.
Timeline
Vice President Sales & Marketing
Eltech Appliances (P) Ltd
03.2022 - 12.2022
Senior General Manager RAC
CARRIER MIDEA INDIA (P) LTD.
01.2021 - 03.2022
Senior General Manager SSD
CARRIER MIDEA INDIA (P) LTD.
10.2018 - 12.2019
Senior General Manager Key Markets & Ace Program
CARRIER MIDEA INDIA (P) LTD.
10.2017 - 09.2018
Regional Head North
CARRIER MIDEA INDIA (P) LTD.
07.2012 - 10.2016
Regional Head East
CARRIER Air Conditioning & Refrigeration LTD.
01.2010 - 02.2012
All India Service Head (Revenue)
CARRIER Air Conditioning & Refrigeration LTD.
01.2009 - 12.2010
Divisional Operation Head
Carrier
03.2004 - 12.2008
Branch Manager
Carrier
01.2002 - 02.2004
Territory Sales Manager
Carrier
11.1999 - 12.2001
Graduate Engineer Trainee to SALES ENGINEER
Carrier
10.1995 - 11.1999
Post Graduate Diploma - Marketing
Institute of Science & Technology
BE - Mechanical
Jawaharlal Lal Nehru College of Engineering
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