JITENDRA KUMAR
Store Manager
CHOUPARAN
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
To work in pragmatic way in an organization where I can show my talent and enhance my skills to meet company goals and objectives with full integrity and zest.
Overview
15
15
years of professional experience
1
1
Language
Work History
Store Manager
SK Steel Tech Private Limited
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations, and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Store Manager
Rajkeshri Projects Ltd.
01.2022 - 03.2025
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Site Incharge
Rungta Mines Ltd./Dhenkanal Steel Plant
11.2021 - 02.2022
- Supervision for maintaining temperature of working electrical equipment’s.
- Trouble shooting any problems of management also.
- All problems solved on the furnaces.
- In alarm testing and fault rectification.
- Supports and solutions of any critical situations.
- Supervised all working equipment’s.
- I supported to installation of any new system.
Block e-Manager
District e-Governance Society/Chatra
06.2017 - 08.2020
- Monitoring and installation of CCTV camera in the block premises and EVM strong room of Samaria /Chatra in Member of Parliament election.
- Program manager Rural Digital Services like CSC Centers, CSP Centers and PMGDISHA etc.
- The rural digital services project (RDS) was an initiative by the state government to build e-Governance platform for delivery citizen’s centric services to rural citizens. My roll as the program manager head of the RDS project included the following.
- Worked with NIC for deployment of a robust software solution for e-Governance services.
- Monitoring Bharat net project is implemented in a phased manner to provide broadband connectivity to all the Gram Panchayat through the optimal mix of media(ofc/Radio/Satellite)
- Managing and enrollment bio-metric attendance of the block level of all employees.
- Survey of network connectivity of the blocks geographical area.
Network Engineer
Gupta's Airon Switch Services Pvt. Ltd.
01.2011 - 04.2016
- Able in commissioning and installation of flexi BTS (Indoor/Outdoor)
- In ultra (Indoor/Outdoor) BTS installation and commissioning.
- Commissioning and integration multi radio BTS (Classic and Distributed )
- In using the site analyzer for measurement of VSWR.
- Rectification of VSWR.
- In sector addition or pre-integrated site.
- In alarm testing and fault rectification.
- Up gradation of BTS site for better network performance.
- Installation and commissioning of IP10 and IP 20 ceragon.
- Commissioning and alignment of microwave unit.
- Up gradation of BTS site for better network performance Responsible for managing and planning of all technical activities planning, Site on AIR..
Education
10th class -
KBHS Chouparan
Hazaribag, Jharkhand12th - Science
St. Columba's College
Hazaribag, JharkhandB.Tech./Engineering - Information Technology
B.I.T Sindri Dhanbad
Hazaribag, JharkhandSkills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Tally erp,
tally prime
SAP
C,C, Java, HTML
Customer service
Microsoft office
Time management
Microsoft Word
Excellent communication
Supervision and leadership
Verbal communication
Calm under pressure
Multitasking
Team management
Problem-solving
Flexible and adaptable
Dependable and responsible
Organization and time management
Multitasking Abilities
Timeline
Store Manager
SK Steel Tech Private Limited
01.2025 - Current
Store Manager
Rajkeshri Projects Ltd.
01.2022 - 03.2025
Site Incharge
Rungta Mines Ltd./Dhenkanal Steel Plant
11.2021 - 02.2022
Block e-Manager
District e-Governance Society/Chatra
06.2017 - 08.2020
Network Engineer
Gupta's Airon Switch Services Pvt. Ltd.
01.2011 - 04.2016
12th - Science
St. Columba's College
B.Tech./Engineering - Information Technology
B.I.T Sindri Dhanbad
10th class -
KBHS Chouparan
PERSONAL DETAILS
Name- Jitendra Kumar
Father’s Name- Sri Jagdish Singh
Date of Birth: -10th Feb. 1983.
Marital Status: -Married
Permanent Address: -Karma, Brindavan, Chouparan Hazaribag, Jharkhand - 825406.
Passport No: -H6857342
DUTIES AND RESPONSIBILITIES
· All day inward and outward materials management properly.
· Smoothly handling to workers requirements.
· Daily basis stock management.
· Manage and order of purchasing materials.
· All stock items arranged in easy ways accessing and supply quickly.
· Setting aside storage areas for new stocks.
· Investigating any inventory losses.
· Being on call for any emergencies.
· Supervision for maintaining temperature of working electrical equipment’s.
· Trouble shooting any problems of management also.
· In alarm testing and fault rectification.
· Supports and solutions of any critical situations.
· Supervised all working equipment’s
· I supported to installation of any new system.
· Conduct preventive maintenance as per planning.
· Compute punch list and perform pre commissioning task.
· Weekly & Daily planning with the Client.
· Supports and solutions of any critical situations.
. Handling of quotation’s and purchasing items.