JITENDRA MISHRA

Job Description:

Leading a team of Executives who are managing business operations for 800+ Contract employees of Madhya Pradesh & Chhatisgarh State which includes Real Estate & Facilities function, Space & capacity planning, Property management Services, budgeting, operation management, Vendor sourcing & financials, Travel & Transport management, T&E planning & processing, Physical security, Employee welfare, Legal compliance and complete gamut of shared services.

• Responded to customer requests via telephone and email and effectively answered questions and inquiries.
• Entered details such as payments, account information and call logs into system.
• Assisted customers in by answering questions, responding to inquiries and handling telephone requests.
• Rate Contracting with RC vendors for Group &FIT's
• Arranging Advertisement -Radio, TV, Newspaper.
• Event Planning & organizing of MP Team.
• Rate Negotiation for RC Vendors
• Handling National & Medical Conferences in India.
• Arranging Tickets /Cabs/ Hotels for employee meetings.
• Handling doctor registration for conferences.
• Organizing Camps -arranging – Pamphlet, banners for camp advertisement
• Responsible for arranging press conference.
• Timely settlement of Bills of RC Vendor.
• Arranging medical books & instruments for Doctors.
• Auditing Doctor meetings & camps.
• Arranging Webcast.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Created and updated records and files to maintain document compliance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
• Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
• Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
• Screened visitors and issued badges to maintain safety and security.
• Set up conference rooms, technology, and materials to facilitate meetings.
• Strengthened relationships with vendors to negotiate favorable contract terms that benefitted the organization financially.
• Coordinated travel arrangements for executives while adhering to budgetary guidelines and preferences.
• Optimized workflow efficiency by researching and implementing appropriate software tools for various administrative tasks.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.