JITENDRA PATEL
Ahmedabad
Summary
Polished hotel front desk manager with huge experience of sales and customer services. Dynamic and personable and well-versed in handling multiple tasks at once. Experience as front desk manager for high-end hotel.
Overview
2024
2024
years of professional experience
3
3
Languages
Work History
Front Desk Executive /Administrative Assistant
AMBA GROUP OF HOELS
9 2014 - 09.2023
- Company Overview: Group of Hotels
- Welcome hotel guests
- Check-in and check-out process
- Collect money vide cash or by card or charge Agencies
- Keep Updated online Bookings
- Linen Orders and keep records Weekly
- Food And Beverages order Weekly basis
- Co-ordination with Housekeeping staff for Room services and for Breakfast.
- Co-ordination with Booking Agencies for Billing and Booking Queries
- Weekly wages calculations of staff
- Update of Room Rates for vacant rooms for online selling.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved guest complaints with professionalism, empathy, and a solutions-focused approach, fostering a positive reputation for the hotel.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Sr. Sales Man
SUVARNAKALA PVT LTD
01.2010 - 12.2014
- Company Overview: Wholesaler of 916 Gold Ornaments
- Selling ornaments to Retail Jewelers of Gujarat.
- Explain schemes to Retailers and try to Maintain Good Relationship with Jewelers of North, South And Middle Gujarat
- Collection and Followup for payments
- Regular Co-ordination with Accounting Department about clients accounts.
- Implemented effective sales strategies to drive revenue growth and exceed quotas consistently.
- Negotiated favorable business (payment) terms with clients and vendors, ensuring long-term partnerships and increased profit margins.
- Increased overall sales by strategically targeting high-value clients and delivering Special focus on their requirements.
Sr Financial Services Manager
ICICI PRUDENTIAL LIFE INSU CO LTD
01.2007 - 12.2010
- Convince HR Dept of Various Corporate house and Plants of Ahmedabad and nearby Industrial area for allowing Canopy activity or Slide show in Conference Room or One to one meeting with employee for Various Life insurance, Pension or Mediclaim products
- Distribute leads which generates by activities to team
- Regular follow up of leads with team members
- Field visit with team members and help them to achieve their targets.
- Fulfill business targets.
- Regular meetings and training to team mates for newly launched product.
Team Manager
ICICI HOME FINANCE CO.LTD
01.2003 - 12.2007
- Provide Door Step Home Loan Solution to ICICI BANK Branch Customers
- Distribute Home loan leads to executives, and generate more leads by Field Visit (cold Calling) to GIDC, or Offices
- Keep follow ups and query solving of Technical and Legal Department for Quick Disbursement of loan
- Co-ordinate with Builders for new business
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Monitoring and help to team members to achieve their goals.
Senior Accounts Assistant
PAMAC FINSERVE PVT LTD
01.2000 - 12.2003
- Company Overview: (Chartered Accountants)
- Prepare Credit Report for Car Loan, Two Wheeler Loan and Personal Loan's Customer on HDFC, BNP bank's behalf
- Quarterly Stock Audit of Heniz India Ltd
- Send Credit Reports to Banks and Co-ordinate with bank Credit managers
- Field Investigations for Credit Card Customers of STANDARD CHARTERED BANK, KOTAK BANK
- Accounting upto finalization of parties
- Ensured timely month-end closing by efficiently completing all assigned tasks within deadlines.
- Successfully conducted various assignments of various clients i.e Accounting , Auditing , Stock Audit , Data Entry , Preparing Credit Approval Memos for Loans and Cards Application , Field Investing of Card Applications.
- Handled day-to-day accounting processes to drive financial accuracy.
Accountant Assistant
P.K. JAIN AND ASSOCIATES
01.1997 - 12.2000
- Company Overview: (Chartered Accountants)
- Computer Accounting and Book keeping job of various Businesses
- Audit Assistant role with C.A, (Auditing)
- Prepare Audit Reports under C.A's Guidance
- Prepare Balance-sheet and Profit and Loss Account.
- Helped prepare month-end, quarterly and year-end closings.
- Reconciled bank statements ,identifying discrepancies for prompt resolution.
- Provided clerical support to all accounting professionals in department.
Education
Bachelor of Commerce - Advance Accounting And Auditing
GUJARAT UNIVERSITY
Ahmedabad 04.2001 - 01.1996
Diploma in Information And System Management - Diploma In Computer
APTECH COMPUTER EDU.
Ahmedabad 04.2001 -
Skills
Tally
Basic Computer
Spread sheet
Slide Presentation
Problem-solving skills
Sales expertise
Guest relations
Customer service
Timeline
Sr. Sales Man
SUVARNAKALA PVT LTD
01.2010 - 12.2014
Sr Financial Services Manager
ICICI PRUDENTIAL LIFE INSU CO LTD
01.2007 - 12.2010
Team Manager
ICICI HOME FINANCE CO.LTD
01.2003 - 12.2007
Bachelor of Commerce - Advance Accounting And Auditing
GUJARAT UNIVERSITY
04.2001 - 01.1996
Diploma in Information And System Management - Diploma In Computer
APTECH COMPUTER EDU.
04.2001 -
Senior Accounts Assistant
PAMAC FINSERVE PVT LTD
01.2000 - 12.2003
Accountant Assistant
P.K. JAIN AND ASSOCIATES
01.1997 - 12.2000
Front Desk Executive /Administrative Assistant
AMBA GROUP OF HOELS
9 2014 - 09.2023
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