Microsoft power BI
JITENDRA SINGH
Senior Project Manager
Bengaluru
Summary
Experienced Project manager with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in project planning and deployment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
Work History
Sr. Project Manager
J P MORGAN SERVICES INDIA PVT LTD
Bengaluru
1 2022 - 10.2024
- Developed comprehensive project plans, including control design and evaluation; identifying risks and mitigation strategies for timely completion.
- Spearheaded process Improvement initiatives for Lending and Loan servicing teams ( Quality Control Improvement, Rule - Scorecard mapping)
- Mentored /Managed 40 junior project managers and team leads to enhance their skills and career growth.
- Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Sr Quality Control Manager
J P MORGAN SERVICES INDIA PVT LTD
Bengaluru
05.2019 - 12.2021
- Developed comprehensive quality control program for set up of a new quality control team, ensuring consistent performance across the board.
- Led a team of 50 quality control specialists , collaborating across cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
- Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
- Streamlined quality control processes, resulting in increased efficiency and reduced costs.
- Contributed to the development of new products by providing input on potential quality risks during the design phase.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Maximized quality by reducing error rate by 50% through calibration and standard additions..
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving
Associate/ Manager
J P MORGAN SERVICES INDIA PVT LTD
01.2016 - 04.2019
- Led a team of 20 Loan set up and servicing specialists
- Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
- Developed and maintained comprehensive budgets for various projects, ensuring financial accountability throughout project lifecycle.
- Streamlined processes for increased efficiency and cost savings within the department.
- Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
- Mentored junior team members, contributing to their professional growth and skill development.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
Team Leader
J P MORGAN SERVICES INDIA PVT LTD
07.2013 - 12.2015
- Led training and development program ,set training expectations for the team, monitoring progress towards goals and providing constructive feedback to the direct manager as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Operational Analyst
J P MORGAN SERVICES INDIA PVT LTD
07.2010 - 06.2013
- Assisted in quality check of all loan set up and servicing transactions; enabling quality and maintaining standards
- Conducted regular audits of operational procedures, identifying inefficiencies and recommending improvements as necessary.
- Managed risk effectively by conducting comprehensive assessments to check staff knowledge on process and product and helped implementing mitigating strategies as needed.
- Mentored junior team members, fostering a culture of collaboration and professional growth within the organization.
Team Member
J P MORGAN SERVICES INDIA PVT LTD
08.2008 - 06.2010
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Bachelor Of Business Management - Business Management
Bangalore University (AMC College)
BengaluruSkills
Project planning and development
Performance Evaluations
Software
Microsoft excel
Microsoft PowerPoint
Timeline
Sr Quality Control Manager
J P MORGAN SERVICES INDIA PVT LTD
05.2019 - 12.2021
Associate/ Manager
J P MORGAN SERVICES INDIA PVT LTD
01.2016 - 04.2019
Team Leader
J P MORGAN SERVICES INDIA PVT LTD
07.2013 - 12.2015
Operational Analyst
J P MORGAN SERVICES INDIA PVT LTD
07.2010 - 06.2013
Team Member
J P MORGAN SERVICES INDIA PVT LTD
08.2008 - 06.2010
Sr. Project Manager
J P MORGAN SERVICES INDIA PVT LTD
1 2022 - 10.2024
Bachelor Of Business Management - Business Management
Bangalore University (AMC College)
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