Jitendra Timbadia
Kolkata
Summary
Accomplished professional with 21 years of experience in Retail Operations and Business Development. Recognized for achieving 'Best Company Managed Store' twice, demonstrating excellence in driving revenue and improving productivity. Expertise in managing accounts, generating new business, and implementing effective market strategies. Strong analytical skills and proven ability to lead teams, ensuring operational excellence across multiple locations.
Overview
23
23
years of professional experience
Work History
Area Retail Manager-Page Industries-Jockey
ITC Limited
Delhi-NCR
11.2021 - Current
- Managed business operations exceeding 210 crores across Delhi-NCR and Haryana with 85 EBOs.
- Directed sales and distribution under an exclusive model for entire region.
- Strengthened presence in General Trade, Modern Trade, and Key Accounts.
- Cultivated expertise in managing FOFO EBOs, overcoming challenges in turnover and training.
- Built strong relationships with key retailers and distributors to enhance market reach.
- Supervised range architecture to optimize volume and revenue generation against annual plans.
- Achieved consistent LTL sales growth and break-even for EBOs amidst annual FF degrowth.
- Prepared and controlled sales budget while forecasting trends for future growth.
Area Retail Executive, Wills Lifestyle (East)
ITC Limited
01.2020 - 10.2021
- Managing six stores of Wills Lifestyle in the Northeast of India.
- Achieved constant business of more than INR 40 crore.
- Ensuring improvements in efficiencies in WLS stores through effective forecasting, merchandise deployments, product mix, replenishment systems, training, managing costs, inventory management, EOSS planning, visual merchandising, local-level CRM programs, and so on.
- Was responsible for the entire region's sales and business development, keeping in mind the profitability and brand diversification.
- Monitoring the business development and growth of the organization; engaging in micro-marketing tie-ups, occasion sales, local-level promotions, and so on; ensuring adherence to the store operating budget, and driving cost-saving opportunities for the company.
- Administering requisite manpower for the work, ensuring the reduction of attrition, building in-house training capabilities on PDT knowledge and service-selling skills, and developing the team for Gold Star, Stars n Stripes, and Wings (Internal Programs).
Sr. Store Manager,Wills Lifestyle
ITC Limited
10.2016 - 12.2019
- Managed flagship stores, implementing operating procedures to achieve high customer satisfaction levels.
- Reduced costs through collaboration with regional manager and team using cost control methodology.
- Executed local market initiatives to enhance customer retention and accurately forecast sales and stock needs.
- Planned store operation budgets, monitoring performance against established financial targets.
- Administered profitability by mapping revenue versus administrative, operating, and miscellaneous expenses monthly and quarterly.
- Implemented visual merchandising strategies to create impactful displays, increasing conversion rates while maintaining brand image.
- Trained store staff on product knowledge, selling techniques, and operational procedures through structured induction programs.
- Provided timely updates to upper management on competitive offerings and consumer purchasing trends.
Team Leader
Shoppers Stop
Kolkata
01.2007 - 07.2008
Counter In charge
STILE
Kolkata
08.2002 - 12.2006
Education
PG Diploma - Supply Chain and Logistics
IMT Ghaziabad
Ghaziabad01.2010
Bachelor of Commerce -
Calcutta University
Kolkata01.2006
WBB of Secondary Education -
Kolkata01.2001
WBB of Higher Secondary Education -
KolkataSkills
- Retail operations management
- Sales and marketing strategies
- Planning and prioritization
- Distribution management
- Business development
- Store launches
- Market research and analysis
- Team leadership
- Visual merchandising
- Cost control
- Competitor analysis
- Profit center operations
- MIS reporting and documentation
- Training and development
- Microsoft Office proficiency
Skills
Retail Operations, Sales & Marketing, Planning & Prioritizing, Distribution Sales & Management, Business Development, Store Launches, Market Research & Analysis, Team Management, Visual Merchandising, Cost Management, Competitor Analysis, Profit Centre Operations, MIS Reporting & Documentation, Training and Development, MS Office (Word, Excel & PowerPoint), Basic Knowledge in Siebel Portal, WonderSoft, Full Control in SAP
Languages
- Hindi
- Bengali
- English
- Hindi
- Bengali
Personal Information
Date of Birth: 10/03/84
Previous Experience
- Customer Associate, ITC Ltd. Wills Lifestyle, Kolkata, 08/01/08, 09/30/11
- Team Leader, Shoppers Stop, Kolkata, 01/01/07, 07/31/08
- Counter In charge, STILE (Multi Brand Outlet), Kolkata, 08/01/02, 12/31/06
Timeline
Area Retail Manager-Page Industries-Jockey
ITC Limited
11.2021 - Current
Area Retail Executive, Wills Lifestyle (East)
ITC Limited
01.2020 - 10.2021
Sr. Store Manager,Wills Lifestyle
ITC Limited
10.2016 - 12.2019
Team Leader
Shoppers Stop
01.2007 - 07.2008
Counter In charge
STILE
08.2002 - 12.2006
PG Diploma - Supply Chain and Logistics
IMT Ghaziabad
Bachelor of Commerce -
Calcutta University