JITENDRA YADAV
Santacruz (W)
Summary
My objective is to secure a position as a Network Engineer with a company that values innovation and learning. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
Work History
ASSISTANCE MANAGER - NETWORK & OPERATIONS
YOU BROADBAND INDIA LTD
04.2022 - Current
- Manage Complain TAT, New Installation TAT & Planning for reduce downtime
- Update & Create Diagram of the Fiber network as required
- MIS reporting
- ISO documentation and face ISO internal and external audits
- CO-ORDINATION WITH SCM, ADMIN AND OTHER DEPARTMENTS TO CARRY ASSIGNED WORKS
TEAM LEADER
YOU BROADBAND INDIA LTD
07.2018 - 03.2022
- Handling clients as Field Engineer
- On-site installations
- Correction and repair of clients' broadband service
- Equipment troubleshooting
- Customer service and education
- Detailed record keeping
Education
B.TECH. - COMPUTER ENGINEERING
Intellectual Institute of Management & Technology
01.2017
HSC -
HRD INTER COLLEGE
06.2013
SSC -
HRD INTER COLLEGE
06.2011
Skills
- Network Administration
- GPON
- MEN
- HFC network
- TCP/IP Protocol
- LAN/WAN
- Communication
- Customer service
- Problem-solving
- Leadership
- Team management
Confirmation
HEREBY CONFIRM THAT THE ABOVE FURNISHED DETAILS AND INFORMATION ARE TRUE TO THE BEST OF MY KNOWLEDGE.
Coursework
NETWORKING AND HARDWARE, JETKING BORIBALI MUMBAI
Languages
Hindi
First Language
English
Beginner
A1
Timeline
ASSISTANCE MANAGER - NETWORK & OPERATIONS
YOU BROADBAND INDIA LTD
04.2022 - Current
TEAM LEADER
YOU BROADBAND INDIA LTD
07.2018 - 03.2022
B.TECH. - COMPUTER ENGINEERING
Intellectual Institute of Management & Technology
HSC -
HRD INTER COLLEGE
SSC -
HRD INTER COLLEGE