Jitendra Yadav
Bhopal
Summary
Dynamic and results-driven engineering professional with 20 years of experience in manufacturing and aftermarket field service. Proven expertise in automation, tool and die making, process innovation, and team leadership. Strong record of reducing costs, optimizing operations, and delivering high-impact engineering solutions within leading automotive and manufacturing organizations
Overview
22
22
years of professional experience
Work History
Area Service Manager
Ashok Leyland Ltd.
01.2018 - Current
- Currently working in After market Field service area for 7 years & with total 20 years of experience including Mfg Unit, having knowledge of Pneumatics &hydraulics, Machining Process, Automations, Designs of Fixture & gauges, Cutting Tools & geometry & applications for Machining various types of materials, Kaizens, Poka-yoke, CIT & QIT & QC Story approach by using seven QC Tools, BPS &APS projects
- Leading Field service as ASM role with team of 3 TSMs Handling 17 outlets including 2 Main dealers & ASCs for AO Bhopal region under RO Indore Territory
- Responsibility:
- Collaborated with sales teams to identify and meet customer needs.
- Implemented and enforced service quality assurance processes. Analyzed regional and zonal service trends and performance metrics to inform strategic decisions.
- Paid Service Revenue, TAT, and Free Service Adherence KPIs are maintained above targets.
- Maintained customer satisfaction with strategies focused on addressing customer needs and resolving concerns.
Asst. Manager
Ashok Leyland Ltd.
05.2011 - 12.2017
- Handled Tooling Dept Of Engine rough Machining of Cylinder Head & Block
- Responsibility:
- Responsible for Tool Management for Smooth running of Engine Machine Shop, i.e. Crank Case & Cylinder Head.
- Working for productivity improvements by introducing of modern tooling concepts for Cylinder Head & block.
- Working for tool cost reduction of Cylinder head & Cylinder block line.
- Managing smooth production of Cyl. Block & Head by Tool line support & troubleshooting.
- Gemba initiative leader for 5’S.
- Leading inventory reduction project for cutting tools.
- Responsible for tool planning & procurement for timely availability
Executive
Mahindra & Mahindra Ltd (Tractor Div)
04.2008 - 05.2011
- Heading Tool Room Dept.
- Responsibility :
- Support to All Aggregates dept in Improvement Drives, Kaizen, pokayoke, Automations, Design related Improvements
- Responsible for Tool Management for Smooth running of Engine Machine Shop, i.e. Crank Case & Cylinder Head.
- Handling Walter Helitronic Basic M/c for Cutting Tool Resharpening & Also Generating revenue for Organization from other Organization.
- Set Up Time reduction for Machine Shop.
- Manufacturing Of Regular tooling required for assy process & full support to maintenance dep’t in terms of break downs.
- Responsible for adherence of TS16949 & OHSAS 18001:14000;
- Focused Approach in cost Saving Drive & Continuous Improvement.
- Responsible for Activity report for Tool Management Pillar for TPM.
- Responsible for Assembly tool design Required for Mfg of Tractors.
- Major Project:
- Layout Improvement machine Shop Crank Case & Cylinder Head Line.
- Single Piece Flow for Reduction of line inventory of Crank Case
- Karakuri Kaizen for crank Case Line
Executive
Eicher Tractors Ltd.
10.2005 - 04.2008
- Major projects:
- As a Product Engineering
- Designing of fixtures & jigs for tractors assy & for proto release. Implementation of new design release.
- Relay-outing of Assy & sub Assy areas for process improvement & proper utilization of manpower, material & Machine.
- Design tooling as well as bought-out tooling for new product & DIR implementation.
- Low cost automations to improve quality & safety.
- Development & Implementation of poka-yoke & kaizens for full proofing & process improvement.
- Improvement & development of material handling systems for better supply chain management.
- Preparation of PPAP & PFMEA for Tooling
- Planning & designing of facilities for new products.
- Coordination with production & maintenance to fulfill the requirement of tools.
- Tool design & its record for master list updating
- As a Project Engineering
- Oil Tank Installation For centralized distribution on line Off Line Tractor Assy for TAFE
- Design & Installation of Mezzanine Floor
- Project for PTO Dynamometer installation
- Themopac & LDO Tank installation
- Double Conveyor installation for Engine & Semi automation system for engine. (one at a time)
- Worked for Takao projects (Improvement Projects)
- Transmission testing operation merged with fly wheel coupling area. (saving of space & man power)
- Merging of operations at one place by Designing & providing multi positioning fixture(saving of two presses & manpower)
- Semi robotic system for transferring material from one press to another press (manual operation converted in fully automation, fatigue reduction)
- Press automation ( bolt pressing in rear shaft is done in fully automation)
- Automation for Gear Shifter Sub Assembly.
Officer 2.1
Legrand India Ltd.
04.2004 - 09.2005
- Work profile:
- Worked with a work force of 13 workers and 2 Senior Toolmakers in a tool room consisting of all types of conventional machines, CNC Milling machine, CNC WEDM and CNC EDM machines. The tool room has been catering to the needs of Press Shop and Mould shop which produces precision components to manufacture electrical devices.
- World class practices followed:
- ISO 9000 – Generation of documents like work instructions for Die maintenance, Checklist for Preventive Maintenance of all Critical Dies. (Actively participated in recertification surveillance audit-2004).
- TPM – Total Productive Maintenance. Active member of the team implementing SMED Single Digit Minute Exchange of Dies) and Autonomous maintenance. Also responsible for maintenance of fixtures to avoid hindrance in Lean manufacturing assembly line.
Trainee Engineer
Jash Engg. Ltd.
08.2003 - 03.2004
- Company Overview: Manufacturer of Surface Plate, Sluice Valve and Gates for sewerage plants. Jash Engg. Ltd. is ranked 10th in Asia for manufacturing Sluice Valve and Gates for sewerage and ranked 1st in India for manufacturing of Sluice gates.
- Work profile:
- Shift supervisor of the production shop. Was responsible for work distribution to workers. Programming of CNC milling m/c (Sinumerik control). Maintaining shift reports and job cards of the workmen; etc.
Education
B.S. - Engineering Technology
BIRLA Institute Technology Pilani
01.2010
Advanced Diploma - Tool And Die Making
Indo-German Tool Room
08.2003
Skills
- Performance metrics analysis
- Liaison with dealer principles and ASC
- Focus on revenue enhancement
- Strategic network development
- Workforce education
- Process parameter oversight
- Lean manufacturing techniques
- Point leadership for OHSAS compliance
- PokaYoke, Kaizens, Hammerless project & Use of problem solving techniques by using 7 QC tools
- Cycle time optimization through SMED
- Expertise in cutting tool maintenance and technology
Accomplishments
- Awarded best Performers of year as TSM role
- Promoted as ASM in Feb 2024.
- Tool cost Saving of 30 lacs in 2012 thru various projects.
- Completed lean six sigma project & vatted saving worth 1 crs.
- Won Silver position in Mfg category for capacity enhancement project in Improve Competition
- Got 5 rating in 2013 /2017/ 2019
- In house design & mfg of multiple oil seal pressing unit for VTU.
- Certificate for Innovation award for Rest Pad Improvement (24 min to 2 min).
- Mahindra Yellow Belt for System development of Cutting Tool Resharpening & increasing Machine Utilization.
- Award for Designing Double Speed Pneumatic Nut runner.
- Innovation award for rest pad improvement to reduce set up time reduction from 2 min to 2 sec.
- Best Quality Poka yoke award for Cam Bush Orientation.
Disclaimer
I consider myself familiar with Good Mfg Practices, After market environment & fundamentals of Design Engineering. I am also confident of my ability to work in a team. I hereby declare that information furnished above is true to the best of my knowledge. Place: Bhopal (MP) Jitendra Yadav
Software Skill
Advanced Excel
Power BI
Tableau
SAP
Auto CAD & Wildfire
Languages known
English
Hindi
Timeline
Area Service Manager
Ashok Leyland Ltd.
01.2018 - Current
Asst. Manager
Ashok Leyland Ltd.
05.2011 - 12.2017
Executive
Mahindra & Mahindra Ltd (Tractor Div)
04.2008 - 05.2011
Executive
Eicher Tractors Ltd.
10.2005 - 04.2008
Officer 2.1
Legrand India Ltd.
04.2004 - 09.2005
Trainee Engineer
Jash Engg. Ltd.
08.2003 - 03.2004
Advanced Diploma - Tool And Die Making
Indo-German Tool Room
B.S. - Engineering Technology
BIRLA Institute Technology Pilani
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