- MS Excel
Jitendra K Singh
Senior Associate Lending Operations
BENGALURU URBAN
Summary
Dedicated Commercial banking Lending Operations professional with over 13 Years of experience of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Senior Quality Control Manager
J P Morgan Services India Pvt Ltd
BENGALURU URBAN
06.2019 - Current
- Led the designing, controlling and quality assurance of production processes such as Loan Booking and Funding and Transaction Servicing for Commercial Lending Operations.
- Supervised and managed training programs to train a team of 25 employees and 30 contractors as well as managing a daily pipeline of 800 loan closures across 2 Loan centres
- Co-Led projects on LIBOR transition to SOFR and Loan system testing and Migration.
- Collaborated with all stakeholders including Line of Business Leads, Loan operations to provide key operational metrics towards better transparency
- Developed and implemented performance improvement strategies in collaboration with Transformation and Risk and Control teams by generating suggestions, engaging in problem-solving activities to support teamwork
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Collaborated with Risk and Control teams to achieve target results around Internal and External Audits and Compliance resposibilities
- Supported Continuous Improvement and cross-functional engagement efforts as Mentor to Subject matter experts on process Improvement tools and techniques
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Loan Origination Manager
J P Morgan Services India Pvt Ltd
BENGALURU URBAN
01.2016 - 05.2019
- Oversaw high-volume Booking, Funding and Payment operations with 20 person team focused on daily inventory of 500 client loans.
- Monitored production and accuracy and set meaningful goals to increase productivity and efficiency
- Assisted in Funding time reduction plan to cut lead times by 25%.
- Co-led the Loan system testing and migration effort -ACBS to LIQ
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on booking , funding and payment activities.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed team communications and information for meetings.
Education
Bachelor of Business Management - Business Management
AMC
Bengaluru 06.2005 - 06.2008
Skills
- Teambuilding
Software
- Tableau
Timeline
Senior Quality Control Manager
J P Morgan Services India Pvt Ltd
06.2019 - Current
Loan Origination Manager
J P Morgan Services India Pvt Ltd
01.2016 - 05.2019
Bachelor of Business Management - Business Management
AMC
06.2005 - 06.2008
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