Manhattan Active WMS, WMOS,OPTI
Jitendra Kumar Singh
Senior Manager
Bengaluru
Work Preference
Summary
Experienced Senior Manager consistently leading teams and improving operational efficiency. Expertise in implementing strategic initiatives to drive productivity and foster growth. Strong leadership and communication skills facilitate team collaboration to achieve organizational goals. Versatile Senior Manager specializing in Warehouse management software, Java and database technologies and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Forward-thinking Senior Manager adept at managing teams of 25+ employees with 14 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
5
5
Languages
Work History
Senior Manager
Manhattan Associates
01.2020 - Current
- Led a high-performing team of 25+ personnel, optimizing operations through coaching, technical design, project planning, strategic staffing, and fostering effective communication
- Spearheaded 5 key warehouse management improvement projects increasing overall efficiency, promoting collaboration across global teams, and implemented process improvements that resulted in a 15-20% increase in operational efficiency
- Managed the first implementation of an initiative to reduce click-to-ship time, achieving up to 50% increase in fulfillment speed
- Collaborated with multiple teams to ensure smooth execution, meet customer requirements, and provide Go-live support
- This initiative paved the way for future SaaS/cloud-based product development
- Played a key role in supporting tool execution, providing feedback to enhance functionality, streamline development, and speed up client onboarding
- By collaborating with the team, helped optimize workflows and ensure smoother deployment, contributing to overall project success
- Improved team performance by providing comprehensive training and fostering a collaborative work environment
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff
Manager
Manahattan Associates
01.2015 - 12.2019
- Directed resource allocation, coaching initiatives, and task coordination for various-sized teams.
- Compiled senior management reports on performance metrics weekly and monthly.
- Facilitated improved teamwork by overseeing conflict resolution and optimizing assignments.
- Enhanced customer satisfaction and loyalty through strategic initiatives.
- Held regular staff meetings to assess progress.
- Evaluated team members' capabilities and delegated responsibilities.
- Directed team activities to maximize efficiency.
- Executed various assignments within designated timelines.
- Boosted productivity with regular oversight and guidance.
Senior Software Engineer
Manhattan Associates
03.2012 - 12.2014
- Enhanced comprehension and adjustment of functional needs.
- Drafted technical design documents.
- Developing, deploying, and delivering modules.
- Helped develop skills of colleagues through mentorship.
- Conducted detailed code analysis and managed open issues.
- Participated in documenting and producing knowledge assets.
Senior Software Engineer
Galaxe Solution
09.2011 - 03.2012
- Enhanced software functionality by identifying and resolving complex technical issues for a PBM system, fixing approximately 2-3 issues per day
- Mentored team members in JavaScript and Java coding to enhance skills and ensure efficient development
- Conducted technical interviews for the new team, assessing candidates' skills and technical knowledge
Software Engineer
Mphasis An HP
03.2007 - 09.2011
- Developed and onboarded new customers to a customized travel insurance engine using C++ and Java to meet specific client needs
- Managed onboarding of 3-4 customers at a time based on priority
- Created and integrated new features for the document delivery system, leveraging JavaScript and Sybase database to enhance functionality and performance
Education
B.Tech/B.E. - undefined
Biju Patnaik University of Technology - Balasore College Of Engineering And Technology
06.2002 - 05.2006
Skills
Manhattan WMS
Project Management
Talent development
Resource allocation
Process improvement
Java based technologies , Oracle, GCP and C
Initiatives and tools
Certification
PMI - Project Management Professional (PMP), 01/31/27
Accomplishments
- Led the first customer onboarding onto a hybrid Manhattan Active WMS, leveraging order streaming workflows to significantly accelerate click-to-ship timelines and establish a scalable, cloud-native fulfillment foundation.
- Championed AI-driven engineering practices, enabling automated code reviews and workflow optimization, resulting in measurable gains in developer productivity, code quality, and delivery velocity.
- Partnered with Cloud Operations to drive production excellence, analyzing historical incidents and implementing performance tuning strategies that improved custom query efficiency, reduced memory footprint, and enhanced system stability at scale.
Affiliations
- PMI PMP
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Writing poems and stories
Languages
English
Hindi
Assamese
Bengali
Nepali
Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Senior Manager
Manhattan Associates
01.2020 - Current
Manager
Manahattan Associates
01.2015 - 12.2019
Senior Software Engineer
Manhattan Associates
03.2012 - 12.2014
Senior Software Engineer
Galaxe Solution
09.2011 - 03.2012
Software Engineer
Mphasis An HP
03.2007 - 09.2011
B.Tech/B.E. - undefined
Biju Patnaik University of Technology - Balasore College Of Engineering And Technology
06.2002 - 05.2006