Jitendra Kumar Kumar
Araria
Summary
Dynamic microfinance professional with a proven track record at Microfinance, excelling in financial literacy and customer service. Successfully facilitated workshops and developed training materials, enhancing team collaboration and client satisfaction. Adept at project management, I empower clients with effective financial planning strategies, driving impactful outcomes in diverse communities.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Microfinance
Microfinance
Bihar
07.2023 - Current
- Executed daily duties with attention to detail, ensuring operational accuracy.
- Proposed innovative ideas and solutions that positively influenced team outcomes.
- Collaborated with diverse team members to address product and service issues, achieving shared objectives.
- Assisted with customer requests and answered questions to improve satisfaction.
Microfinance Fellow
Employee
Bihar
07.2023 - Current
- Assisted clients in completing microfinance loan applications and documentation.
- Provided one-on-one consultations to clients regarding financial planning strategies.
- Facilitated financial literacy workshops for community members and groups.
- Developed training materials for staff on microfinance best practices and policies.
Education
Bachelor of Science - Hindi
B.S.C Purnea University Purnea
Bihar , Indian 07.2022 - 07.2026
Skills
- Financial literacy
- Project management
- Customer service
- Risk assessment
- Team collaboration
- Supervision and leadership
Languages
English
First Language
English
Beginner (A1)
A1
Timeline
Microfinance
Microfinance
07.2023 - Current
Microfinance Fellow
Employee
07.2023 - Current
Bachelor of Science - Hindi
B.S.C Purnea University Purnea
07.2022 - 07.2026