Jiten Ravindra Zope
DME, BE Mechanical, MBA Operations
Pune,Maharashtra
Summary
Experienced Business Analyst with a successful track record in the Automation & AI industry with 1.8 years of experience in RPA. Proficient in project management, business and systems requirement analysis, user acceptance testing, and end-user training. Utilizes past experiences to make informed decisions for future endeavors.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Business Analyst
Tech Mahindra
Pune
07.2023 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on solutions.
- Led the RPA function as a Business Analyst by identifying automation opportunities, assessing feasibility, conducting ROI analysis, and documenting use cases/projects throughout the RPA SDLC.
- Prepare essential documentation, including Business Cases, BRDs, UAT documents, and training manuals.
- Collaborated with Project Managers to initiate and oversee project kickoffs.
- Coordinated with cross-functional teams and technical teams to plan and implement automation projects, ensuring alignment with business objectives.
- Played an active role in planning, designing, and delivering end-to-end automation solutions.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining high-quality standards.
- Generated revenue of more then $ 98k for the team by successfully implementing five RPA automation projects.
- Engaged with clients to analyze existing processes to create the AS-IS & TO-BE process, identify potential automation opportunities, assess technical feasibility and business benefits, and develop process workflows and solution requirements.
Operations Intern
Vishwasya Technologies Pvt Ltd.
Pune
05.2022 - 08.2022
- Contributed to company operations during set-up phase, including active participation in the ERP implementation (ERPNEXT), also handled 6 part time workers
- Presented and discussed 4 project-related problems with stakeholders to ensure successful project outcomes
- Managed 5 different R&D projects with a team of 4 people, including procurement of over 2,00,000 worth of equipment and supplies for project needs
- Managed 6 part time workers by assigning them work as DIAL or Projects
Education
MBA - Operations
MIT School of Management
Kothrud, Pune 09.2021 - 05.2023
BE - Mechanical
SKN Sinhagad Institute of Technology
Lonawala, Pune 06.2017 - 12.2020
Diploma - Mechanical
JSPM's Rajashri Shahu College of Engineering
Tathwade, Pune 06.2014 - 04.2017
Skills
- Proficient in Office Suite
- Project Management and Execution
- Customer Engagement
- Strategic Problem Analysis
- Strategic Corporate Communications
- Time Management Expertise
- Proficient in Office Suite
Certification
Introduction to AI, GenAi, Agentic Ai
Strengths Core Competencies
- Ambitious team player with effective leadership skills.
- Proved adaptability and a willingness to learn through successful completion of multiple cross-functional projects during different phases of life.
- Excellent analytical and problem-solving skills, demonstrated through the ability to identify root causes and implement effective solutions.
- Industrious worker with a strong work ethic, consistently meeting or exceeding performance expectations.
Timeline
Introduction to AI, GenAi, Agentic Ai
02-2025
Introduction to Power Apps & Power Automate
10-2024
Business Analyst (Automation 360)
08-2023
Business Analyst
Tech Mahindra
07.2023 - Current
Operations Intern
Vishwasya Technologies Pvt Ltd.
05.2022 - 08.2022
MBA - Operations
MIT School of Management
09.2021 - 05.2023
BE - Mechanical
SKN Sinhagad Institute of Technology
06.2017 - 12.2020
Diploma - Mechanical
JSPM's Rajashri Shahu College of Engineering
06.2014 - 04.2017
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