Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Timeline
Hi, I’m

Jitesh Sangani

Marketing And Sales ,Management And Logistics.
Coimbatore
Jitesh Sangani

Summary

Customer-oriented ,14 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
years of professional experience
16
years of post-secondary education
3
Certifications
6
Languages

Work History

Working as Freelancer. ( Jewelry Steam Coal and Spices ), Coimbatore

Marketing and Sales
2018.08 - Current (6 years & 1 month)

Job overview

  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues and resolve them.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Exhibited high energy and professionalism when dealing with clients .

Malabar Gold and Diamonds, Coimbatore

Assistant Marketing Manager
2017.09 - 2018.06 (9 months)

Job overview

  • Involving in all the marketing related activities generating new clients.
  • Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.
  • Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
  • Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services.
  • Initiate market research studies and analyze their findings
  • Planning, developing and implementing effective marketing communication for In-Store campaigns and other events.
  • Preparing and delivering marketing plans within key objectives.
  • Understanding the product and customer profile and write thorough specs for each conference/exhibition.
  • Liaising with events coordinators, vendors to maximize visibility at exhibitions, Events and Consumer evenings.
  • Monitoring competitor activity and generating leads for products and services.
  • Visiting Clients on regular bases to fill full their requirements and market survey.

Emerald Jewel industry India Ltd, Coimbatore

Assistant Executive
2016.04 - 2017.08 (1 year & 4 months)

Job overview

  • Understanding the product and customer profile and write thorough specs for each conference/exhibition.ing and implementing effective marketing communication campaigns for conferences and exhibitions..
  • Understanding the product and customer profile and write thorough specs for each conference/exhibition.
  • Working with in-house designers to produce materials of visual impact and within brand guidelines o Involving key stakeholders for product at each stage of campaign, and reporting results once completed o Liaising with events coordinators to maximize visibility at conferences, receptions and exhibitions, including compiling product and literature lists to display or demonstrate o Attending key conferences to manage booth, do customer interviews and focus groups o Monitoring competitor activity and generating leads for products and services.
  • Visiting Clients on regular bases to fill full their requirements and market survey.

Kirtilal Jwellers, Bangalore

Marketing and Sales Executive
2014.11 - 2015.09 (10 months)

Job overview

  • Sales o Forecasting trends, developing inspiration design direction for each season, maintaining.
  • Visiting local shops to check on the competition.
  • Building reputation by: net working; attending fairs; producing high-quality work.
  • Develop and handle data base of HNI’S and potential customers.
  • Customer database creation & management and potential customers.
  • Customer service operation that ensures all processes relating to store customer service.
  • Establish lounge strategy, processes and systems to assess internal quality standards, feedback mechanisms (internal and external), operational and communication efficiencies, retail & consumer trends analyses etc ensuring complete responsibility of owning, retaining and servicing the customers as per top quality and well defined parameters.
  • Plan and execute innovative customer engagement programs to drive sales.
  • Using the e- catalogue and other new technologies like image rendering etc to increase the customer walk –INS.

PK Japee and Co, Tamil Nadu and Kerala, Coimbatore

Sales Manager
2012.04 - 2014.10 (2 years & 6 months)

Job overview

  • Analyzing and investigating price, demand and competition.
  • Devising and presenting ideas and strategies o Promotional activities o Compiling and distributing financial and statistical information o Writing reports o Organizing events and product exhibitions o Monitoring performance o Visiting clients on regular basis for booking orders and solving complaints.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Set and achieved company defined sales goals.

Bhaskar Devji Aurum Jewelers L.l.c Br, Dubai

Boutique Manager
2009.01 - 2012.02 (3 years & 1 month)

Job overview

  • Responsible for managing the assets of the store alone with the security and safety of the store.
  • To ensure that sufficient inventory is available at the store.
  • Along with subordinates was responsible for planning, managing profit and loss, handling cash at the store as well as collating daily sales as well as other necessary reports.
  • Merchandise jewelry according to the season as well as the latest trends.
  • To plan, monitor and maximize retail budgets and product inventory, purchasing and sales.
  • To work closely with regional managers and store owners to coordinate and determine the most cost-effective marketing and hiring strategies, to use company software to draft proposals, order management and research and track products.
  • To address customer needs by immediately resolving conflict, inspiring long-term customer relationships and creatively placing and rotating merchandise in a way that best catches customers' attention.
  • Built boutique's reputation for effectively serving customers through careful staff management, effective customer relations and smooth service delivery.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

TPRS, Toughened and safety Glass Industries, Coimbatore

Marketing Manager
2008.05 - 2009.12 (1 year & 7 months)

Job overview

  • Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profits.
  • Act as the point persons for outside, inside and partner sales teams to generate leads and drive sales.
  • Support all company initiatives, give actionable feedback and coordinate with internal team and share best practices and serve as advocate and information source for company.
  • Determine product/service value delivered throughout customer operations and effectively communicate value to customers to promote new applications and sales.
  • Improve forecast performance of business through thorough understanding of underlying demand assumptions.
  • Develop understanding of product line and value chain.
  • Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
  • Met and exceeded sales and growth goals by maintaining relationships with both customers and vendors.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Increased sales volume and expanded product line to new retailers.

Precision Rubber Industries Pvt. Ltd, Coimbatore

Sales Coordinator
2007.04 - 2008.04 (1 year)

Job overview

  • My role was based on Interaction with clients & attending back-office queries from clients/dealers as a sales coordinator, o Follow-up on Sales payment and accounts reconciliation with dealers and In-House inventory and stock maintenance.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Worked with sales managers to verify pricing discounts and customer details.
  • Developed new accounts by marketing company product and offering value-added services.
  • Called on leads generated by marketing campaigns, trade shows and other events.
  • Scheduled customer appointments for sales representatives on road or out of office.
  • Coordinated with warehouse department to pull products for customers.
  • Initiated sales calls to existing customers to replenish inventories.
  • Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.

Sumangal Glass Pvt Ltd, Coimbatore

Sales and Marketing Representative
2006.03 - 2007.03 (1 year)

Job overview

  • Develop pricing strategies, balancing firm objectives and customer satisfaction
  • Set and achieved company defined sales goals.
  • O To Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Built relationships with customers and community to promote long term business growth.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Education

Bhartiyar University Coimbatore

BBM from Business Management
2008.06 - Current (16 years & 3 months)

University Overview

S.B.K.V Matriculation School India

High School Diploma
2004.06 - 2005.05 (11 months)

University Overview

S.B.K.V Matriculation School India

High School Diploma
2003.07 - 2004.04 (9 months)

University Overview

Skills

    Sales and marketing expertise

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Certification

Higher Secondary School

Accomplishments

Accomplishments
  • Received “Best Sales Man of the Month ” for the highest sales .
  • Supervised team 7 staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved issue which led to results.

Interests

Spirituality, Listing to Motivational Speeches, Reading, Music, Games, Outdoor Sports Etc

Timeline

Marketing and Sales
Working as Freelancer. ( Jewelry Steam Coal and Spices )
2018.08 - Current (6 years & 1 month)
Assistant Marketing Manager
Malabar Gold and Diamonds
2017.09 - 2018.06 (9 months)
Assistant Executive
Emerald Jewel industry India Ltd
2016.04 - 2017.08 (1 year & 4 months)
Marketing and Sales Executive
Kirtilal Jwellers
2014.11 - 2015.09 (10 months)
Sales Manager
PK Japee and Co, Tamil Nadu and Kerala
2012.04 - 2014.10 (2 years & 6 months)

International Gemological Institute

2011-06
Boutique Manager
Bhaskar Devji Aurum Jewelers L.l.c Br
2009.01 - 2012.02 (3 years & 1 month)
Bhartiyar University
BBM from Business Management
2008.06 - Current (16 years & 3 months)
Marketing Manager
TPRS, Toughened and safety Glass Industries
2008.05 - 2009.12 (1 year & 7 months)
Sales Coordinator
Precision Rubber Industries Pvt. Ltd
2007.04 - 2008.04 (1 year)
Sales and Marketing Representative
Sumangal Glass Pvt Ltd
2006.03 - 2007.03 (1 year)

Higher Secondary School

2005-04
S.B.K.V Matriculation School
High School Diploma
2004.06 - 2005.05 (11 months)

S.S.L.C

2004-04
S.B.K.V Matriculation School
High School Diploma
2003.07 - 2004.04 (9 months)

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Jitesh SanganiMarketing And Sales ,Management And Logistics.