Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Timeline
Hi, I’m

Jitesh Sangani

Marketing And Sales ,Management And Logistics.
Coimbatore
Jitesh Sangani

Summary

Customer-oriented ,14 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
years of professional experience
16
years of post-secondary education
3
Certifications
6
Languages

Work History

Working as Freelancer. ( Jewelry Steam Coal and Spices )
Coimbatore

Marketing and Sales
08.2018 - Current

Job overview

  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues and resolve them.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Exhibited high energy and professionalism when dealing with clients .

Malabar Gold and Diamonds
Coimbatore

Assistant Marketing Manager
09.2017 - 06.2018

Job overview

  • Involving in all the marketing related activities generating new clients.
  • Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.
  • Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
  • Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services.
  • Initiate market research studies and analyze their findings
  • Planning, developing and implementing effective marketing communication for In-Store campaigns and other events.
  • Preparing and delivering marketing plans within key objectives.
  • Understanding the product and customer profile and write thorough specs for each conference/exhibition.
  • Liaising with events coordinators, vendors to maximize visibility at exhibitions, Events and Consumer evenings.
  • Monitoring competitor activity and generating leads for products and services.
  • Visiting Clients on regular bases to fill full their requirements and market survey.

Emerald Jewel industry India Ltd
Coimbatore

Assistant Executive
04.2016 - 08.2017

Job overview

  • Understanding the product and customer profile and write thorough specs for each conference/exhibition.ing and implementing effective marketing communication campaigns for conferences and exhibitions..
  • Understanding the product and customer profile and write thorough specs for each conference/exhibition.
  • Working with in-house designers to produce materials of visual impact and within brand guidelines o Involving key stakeholders for product at each stage of campaign, and reporting results once completed o Liaising with events coordinators to maximize visibility at conferences, receptions and exhibitions, including compiling product and literature lists to display or demonstrate o Attending key conferences to manage booth, do customer interviews and focus groups o Monitoring competitor activity and generating leads for products and services.
  • Visiting Clients on regular bases to fill full their requirements and market survey.

Kirtilal Jwellers
Bangalore

Marketing and Sales Executive
11.2014 - 09.2015

Job overview

  • Sales o Forecasting trends, developing inspiration design direction for each season, maintaining.
  • Visiting local shops to check on the competition.
  • Building reputation by: net working; attending fairs; producing high-quality work.
  • Develop and handle data base of HNI’S and potential customers.
  • Customer database creation & management and potential customers.
  • Customer service operation that ensures all processes relating to store customer service.
  • Establish lounge strategy, processes and systems to assess internal quality standards, feedback mechanisms (internal and external), operational and communication efficiencies, retail & consumer trends analyses etc ensuring complete responsibility of owning, retaining and servicing the customers as per top quality and well defined parameters.
  • Plan and execute innovative customer engagement programs to drive sales.
  • Using the e- catalogue and other new technologies like image rendering etc to increase the customer walk –INS.

PK Japee and Co, Tamil Nadu and Kerala
Coimbatore

Sales Manager
04.2012 - 10.2014

Job overview

  • Analyzing and investigating price, demand and competition.
  • Devising and presenting ideas and strategies o Promotional activities o Compiling and distributing financial and statistical information o Writing reports o Organizing events and product exhibitions o Monitoring performance o Visiting clients on regular basis for booking orders and solving complaints.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Set and achieved company defined sales goals.

Bhaskar Devji Aurum Jewelers L.l.c Br
Dubai

Boutique Manager
01.2009 - 02.2012

Job overview

  • Responsible for managing the assets of the store alone with the security and safety of the store.
  • To ensure that sufficient inventory is available at the store.
  • Along with subordinates was responsible for planning, managing profit and loss, handling cash at the store as well as collating daily sales as well as other necessary reports.
  • Merchandise jewelry according to the season as well as the latest trends.
  • To plan, monitor and maximize retail budgets and product inventory, purchasing and sales.
  • To work closely with regional managers and store owners to coordinate and determine the most cost-effective marketing and hiring strategies, to use company software to draft proposals, order management and research and track products.
  • To address customer needs by immediately resolving conflict, inspiring long-term customer relationships and creatively placing and rotating merchandise in a way that best catches customers' attention.
  • Built boutique's reputation for effectively serving customers through careful staff management, effective customer relations and smooth service delivery.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

TPRS, Toughened and safety Glass Industries
Coimbatore

Marketing Manager
05.2008 - 12.2009

Job overview

  • Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profits.
  • Act as the point persons for outside, inside and partner sales teams to generate leads and drive sales.
  • Support all company initiatives, give actionable feedback and coordinate with internal team and share best practices and serve as advocate and information source for company.
  • Determine product/service value delivered throughout customer operations and effectively communicate value to customers to promote new applications and sales.
  • Improve forecast performance of business through thorough understanding of underlying demand assumptions.
  • Develop understanding of product line and value chain.
  • Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
  • Met and exceeded sales and growth goals by maintaining relationships with both customers and vendors.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Increased sales volume and expanded product line to new retailers.

Precision Rubber Industries Pvt. Ltd
Coimbatore

Sales Coordinator
04.2007 - 04.2008

Job overview

  • My role was based on Interaction with clients & attending back-office queries from clients/dealers as a sales coordinator, o Follow-up on Sales payment and accounts reconciliation with dealers and In-House inventory and stock maintenance.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Worked with sales managers to verify pricing discounts and customer details.
  • Developed new accounts by marketing company product and offering value-added services.
  • Called on leads generated by marketing campaigns, trade shows and other events.
  • Scheduled customer appointments for sales representatives on road or out of office.
  • Coordinated with warehouse department to pull products for customers.
  • Initiated sales calls to existing customers to replenish inventories.
  • Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.

Sumangal Glass Pvt Ltd
Coimbatore

Sales and Marketing Representative
03.2006 - 03.2007

Job overview

  • Develop pricing strategies, balancing firm objectives and customer satisfaction
  • Set and achieved company defined sales goals.
  • O To Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Built relationships with customers and community to promote long term business growth.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Education

Bhartiyar University
Coimbatore

BBM from Business Management
06.2008 - Current

University Overview

S.B.K.V Matriculation School
India

High School Diploma
06.2004 - 05.2005

University Overview

S.B.K.V Matriculation School
India

High School Diploma
07.2003 - 04.2004

University Overview

Skills

    Sales and marketing expertise

Sales initiatives and techniques

Performance tracking and evaluations

Contract negotiations

Brand-building strategies

Business Development

B to B sales

Sales processes

Solution selling

Analytical problem solver

Direct sales

Sales Reporting

Sales presentations

Rapport and relationship building

Office administration

Bookkeeping

Mail handling

Staff Management

Purchase orders organization

Customer service skills

MS Office

Data Entry

Operational efficiency

Staff supervision

Loading and unloading

Certification

Higher Secondary School

Accomplishments

Accomplishments
  • Received “Best Sales Man of the Month ” for the highest sales .
  • Supervised team 7 staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved issue which led to results.

Interests

Spirituality, Listing to Motivational Speeches, Reading, Music, Games, Outdoor Sports Etc

Timeline

Marketing and Sales
Working as Freelancer. ( Jewelry Steam Coal and Spices )
08.2018 - Current
Assistant Marketing Manager
Malabar Gold and Diamonds
09.2017 - 06.2018
Assistant Executive
Emerald Jewel industry India Ltd
04.2016 - 08.2017
Marketing and Sales Executive
Kirtilal Jwellers
11.2014 - 09.2015
Sales Manager
PK Japee and Co, Tamil Nadu and Kerala
04.2012 - 10.2014

International Gemological Institute

06-2011
Boutique Manager
Bhaskar Devji Aurum Jewelers L.l.c Br
01.2009 - 02.2012
Bhartiyar University
BBM from Business Management
06.2008 - Current
Marketing Manager
TPRS, Toughened and safety Glass Industries
05.2008 - 12.2009
Sales Coordinator
Precision Rubber Industries Pvt. Ltd
04.2007 - 04.2008
Sales and Marketing Representative
Sumangal Glass Pvt Ltd
03.2006 - 03.2007

Higher Secondary School

04-2005
S.B.K.V Matriculation School
High School Diploma
06.2004 - 05.2005

S.S.L.C

04-2004
S.B.K.V Matriculation School
High School Diploma
07.2003 - 04.2004

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