JITESH M. BHANUSHALI
Thane
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
17
17
years of professional experience
Work History
STORE MANAGER
Mango Stationery Pvt. Ltd.
03.2022 - Current
- Company Overview : Founded in 2006 Mango Stationery is Thane’s leading brand specialized in Office Stationery, School & College products, Art & craft supplies, Home & Lifestyle products & various other gifting options
- Tracked new inventory requirements to ensure seamless supply chain operations.
- Boosted productivity metrics aligned with preset goals.
- Generated detailed week-by-week category analysis to assist in business review meetings.
- Implemented strategies to raise both conversion and average transaction value.
- Evaluated sales figures and stock movement data against previous periods and conveyed findings to store staff.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
STORE MANAGER
Onestop Retail Pvt Ltd
04.2017 - 03.2022
- Company Overview: Onestop Retail is a private firm incorporated in April 2013
- It is specialized in class Crockery, Steel, Cookware, Glassware, Tableware, Storage, small electronics and kitchen & home appliances
- Maintained in-depth familiarity with store details and continuously coached sales staff.
- Oversaw promotional activities to boost store sales.
- Oversaw the availability of current inventory and identified needs for replenishment.
- Adjusted staffing levels based on footfall data.
- Optimized sales and efficiency aligning with designated store goals.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
ASSISTANT STORE MANAGER
OneStop Retail Pvt Ltd
02.2015 - 03.2017
- Assist Store Manager in managing inventory levels and identifying new stock requirements.
- Timely execution of in-store sales promotions.
- Coordinated clearance processes for damaged inventory efficiently.
- Maximized use of floor space according to stock levels.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
ASSISTANT STORE MANAGER
EARTH ART STORE
04.2013 - 01.2015
- Company Overview: Earth Art Store was specialized in manufacturing Statues made of Fibre & Polyresin, Name plates (customized). Also used to deal in Souvenirs (Wooden & Metal), Artefacts, Murals (customized), Paintings
- Generate new ideas for customized statues, name plates
- Ensured timely removal of defective goods.
- Maximized floor utilization according to stock levels.
- Assisted clients to select tailored solutions.
- Managed inventory levels while ensuring availability of stock and identification of new requirements.
- Monitored execution of store-level sales campaigns.
- Processed financial transactions and updated cash flow records.
TEAM LEADER
EARTH ART STORE
04.2012 - 03.2013
- Provided timely customer support.
- Assist customers in selecting and personalizing their needs.
- Managed inventory levels and identified new stock requirements.
- Managed timely clearance of damaged goods.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Educated staff on organizational mission and goals to help employees achieve success.
TEAM LEADER
ART JUNCTION
04.2011 - 03.2012
- Company Overview: Art Junction used to deal in Artefacts, Souvenirs, Murals (customized), Paintings, Name plates (customized).
- Provided timely customer support.
- Assist customers in selecting and personalizing their needs.
- Managed inventory levels and identified new stock requirements.
- Managed timely clearance of damaged goods.
- Optimize floor space based on merchandise availability.
SALES REPRESENTATIVE cum CASHIER
ANNAPURNA GROCERY & GIFT STORE
02.2008 - 03.2011
- Guided clients through gift selection process.
- Conducted accurate cash handling procedures.
- Maintained Inward – Outward registers manually
- Facilitated timely removal of damaged stock.
Education
B.Com - Accounting And Finance
01.2004
Cleared NCFM’s Derivatives Market (Dealers) module & Capital Market (Dealers) module.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
Languages
English
Hindi
Gujarati
Marathi
Extra-Curricular Activities
Winner of several Elocution competitions in English, Hindi, Gujarati & Marathi. Participated in Chess, Badminton, Rifle Shooting & Quiz competitions. Winner of several Acting & Drama competitions in English, Hindi & Gujarati.
Highlights Of Experience
- 15+ years of experience in Retails sector in handling customer and ensuring Customer satisfaction.
- Preplanning on festive offer and year ending sales
- Monitoring on competitors product and pricing
- An effective catalyst with strong analytical skills in driving & contributing to organizational growth and profitability thus achieving monthly / Yearly targets
- Brand building and collaboration of new vendors to increase Business.
- Training & developing new SOP for new recruitment.
Core Traits
- Quick Learner
- Confident and Positive
- Team Player
- Averse in taking initiatives
Personal Information
- Hobbies: Playing badminton, playing chess, watching financial videos
- Caste: Hindu
- Date of Birth: 04/07/83
- Marital Status: Married
Timeline
STORE MANAGER - Mango Stationery Pvt. Ltd.
03.2022 - Current
STORE MANAGER - Onestop Retail Pvt Ltd
04.2017 - 03.2022
ASSISTANT STORE MANAGER - OneStop Retail Pvt Ltd
02.2015 - 03.2017
ASSISTANT STORE MANAGER - EARTH ART STORE
04.2013 - 01.2015
TEAM LEADER - EARTH ART STORE
04.2012 - 03.2013
TEAM LEADER - ART JUNCTION
04.2011 - 03.2012
SALES REPRESENTATIVE cum CASHIER - ANNAPURNA GROCERY & GIFT STORE
02.2008 - 03.2011
Mumbai University - B.Com, Accounting And Finance
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