Jiteshwar Nishad

Project: CSG Ascendon Invision ($1B+ Digital Monetization Platform)
CSG Ascendon Invision powers the future of digital commerce for some of the world’s biggest brands — including CBTS, Mastercard, and Formula 1.
Built for B2C innovators, Ascendon helps businesses launch, manage, and monetize digital services at scale — from streaming subscriptions and connected devices to mobile apps and financial products.
With robust capabilities across subscription billing, dynamic offer management, real-time payment processing, customer service portals, and advanced analytics, Ascendon enables companies to deliver seamless, personalized experiences to millions of consumers globally.
Designed for speed, flexibility, and scale, Ascendon empowers brands to innovate faster, personalize customer journeys, and unlock new revenue streams across web, mobile, and OTT platforms.
Whether launching new digital products or optimizing customer engagement, Ascendon helps B2C companies stay ahead in an always-connected world.

Role: UI Development Lead
Responsibilities and Achievements:

• Led core UI development initiatives, ensuring the delivery of high-quality, scalable front-end solutions.
• Designed, developed, and optimized modules for subscription billing, offer management, payments, customer service, and analytics.
• Migrated the legacy platform from AngularJS 1.6 to React 18.2, enhancing scalability, maintainability, and developer productivity.
• Built a scalable, reusable UI component library and introduced key UX/UI improvements to enhance customer satisfaction.
• Optimized Core Web Vitals by applying front-end best practices and conducting detailed user behavior analysis, significantly improving page load speeds and responsiveness.
• Deployed critical frontend applications into OpenShift environments, ensuring seamless backend integration and production stability.
• Implemented Prometheus-based monitoring for proactive issue detection and operational transparency.
• Integrated third-party APIs to extend application functionality and improve the user experience.
• Actively participated in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives.
• Delivered prompt and knowledgeable customer support to quickly resolve frontend issues and maintain service excellence.

Project: Apttus (now Conga) — Contract Lifecycle Management (CLM) Platform
Apttus (now Conga) revolutionizes how enterprises manage contracts, delivering end-to-end automation for the entire agreement lifecycle — from creation and negotiation to execution and renewal.
Trusted by Fortune 500 companies, the CLM platform accelerates deal cycles, enhances compliance, reduces risk, and drives operational excellence at global scale.
Seamlessly integrated with Salesforce, it empowers organizations to turn complex legal workflows into simple, intuitive digital experiences — boosting productivity and ensuring governance across every stage of the contract journey.

Role: Senior Software Engineer
Responsibilities and Achievements:

• Engineered dynamic, reusable UI components that enhanced contract creation, negotiation, and approval workflows for enterprise users.
• Delivered responsive, user-centered front-end designs that boosted platform adoption, improved compliance tracking, and increased operational efficiency.
• Collaborated closely with product managers, UX designers, and backend teams to translate complex legal processes into intuitive and scalable UI solutions.
• Optimized front-end performance, improving page load times and ensuring consistent user experiences across Salesforce-integrated environments and high-volume enterprise deployments.

Software Engineer | Capgemini — GE Healthcare (Revolution CT Scanner Project)

• Developed intuitive UI modules for GE Healthcare's Revolution CT Scanner systems , enhancing visualization, configuration, and operational workflows for critical medical imaging equipment.
• Specialized in building and optimizing Export-Import Protocol Management (EPM) interfaces using AngularJS, HTML5, and CSS3, ensuring seamless data handling and improved usability for healthcare professionals.
• Designed and updated layouts to meet usability and performance requirements.
• Developed and maintained code for client-facing websites, resulting in streamlined user experiences and increased customer satisfaction.

Software Test Engineer | Accenture — J.P. Morgan Chase (Global Banking Client)

• Launched my professional career by supporting key digital initiatives for J.P. Morgan Chase, developing and executing automated test scripts using Selenium WebDriver and QTP (UFT) to ensure the quality, performance, and reliability of complex banking web applications.
• Collaborated with development teams to validate and optimize legacy web applications built with Object-Oriented JavaScript, AJAX, HTML, CSS, and jQuery, contributing to improved responsiveness, user experience, and faster, defect-free releases.