Jiteshwar Pal
Data Analyst
Greater Noida
Summary
Assistant Manager Analyst Marketing with 15+ years experience in strong analytical and quantitative skills | Results-Driven Data Analyst with Expertise in Extracting Actionable Insights from Complex Datasets.
Overview
12
12
years of professional experience
Work History
Assistant Manager Analyst
Merino Group
09.2017
- Gather data from various sources, including sales records, customer feedback, market research, and competitor analysis
- Use statistical analysis, predictive modeling, and data mining techniques to extract insights from the data
- Create reports and dashboards to present findings in a clear and concise manner
- Provide actionable recommendations based on data analysis to improve sales performance, enhance customer satisfaction, and achieve competitive advantage
- Work closely with other departments, such as marketing, sales, and product development, to implement strategies based on data-driven insights.
Data Management Executive
Tactical Value Solution
10.2014 - 09.2017
- Import & Export data in Eloqua (an Oracle Tool) and Salesforce
- Creating/managing data segmentation using Eloqua for business emailing
- Marketing automation using Eloqua
- Managing Adhoc list/shared list/seed list in Eloqua
- Campaign/Leads management in Eloqua/SFDC
- SFDC reports, SFDC case, Reports, data updates/uploads
- Business emailing using the country compliance e.g
- GDPR, CASL, etc
- Leads list, Leads nurturing, and Leads scoring, Leads import/update Responsible for process documentation, data library, project plan, quality audit
- Data Filtering, Data mapping, File translation, Data Transformation, Data Cleaning & Generation of reports
- Monitored and implementation of MIS processes and evaluated their effectiveness
- Maintained and updated all details, Creating SOPs of service with client
- Regular interaction with the on-shore clients/Teams to take inputs/requirements accordingly
- Drawing insights out of the reports and presenting it to the Onshore Team
- Maintaining quick turn-around time and highest quality standards execute quick turn-around work in MS Excel/MS Access, which involves VBA
- Create new report and cease older report as per the business requirement
Sr. Customer Associate
Tech Mahindra
05.2008 - 01.2013
- Implement and Analysis data to create the daily and weekly basis, including Agent’s performance, attendance, worked efficiency, quality and overall performance
- Prepared Monthly/Quarterly performance status reports and PowerPoint presentations for process head
- Responsible for MIS reports and publishing to the client
- Report generation utilizing the Pivot table, Vlookup/Hlookup, advance excel
- Automate day-to-day operations with the help of VBA Macros
Operation Executive
ICICIHFC
05.2005 - 05.2008
- Data Analysis/ Validation
- Handling various MIS Reports
- Work assignment/handling through FCRM.
Education
PGP Data Science – AI & ML -
Careerera
BCA - undefined
I.T.S. Chaudhary Charan Singh University
Skills
Business Analysis
Data Analysis
Data Management
Stakeholder Management
MIS Reporting
Business Acumen
Understanding of business operations, marketing principles, and the competitive landscape helps in making relevant and impactful analyses.
Problem Solving
Ability to approach complex data-related problems systematically and come up with strategic solutions.
Analytical Skills
Strong analytical skills are essential, including the ability to work with large datasets and apply various statistical and data mining techniques.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager Analyst
Merino Group
09.2017
Data Management Executive
Tactical Value Solution
10.2014 - 09.2017
Sr. Customer Associate
Tech Mahindra
05.2008 - 01.2013
Operation Executive
ICICIHFC
05.2005 - 05.2008
PGP Data Science – AI & ML -
Careerera
BCA - undefined
I.T.S. Chaudhary Charan Singh University