Summary
Overview
Work History
Education
Skills
Affiliations
Software
Certification
Publication
Timeline
Generic
Jitha Nair

Jitha Nair

Assistant Professor
Ernakulam

Summary

Assistant Professor with 11 years of experience successfully contributing to Business Studies curriculum development and delivery. Driven to contribute to program outcomes by facilitating engagement and supporting learning objectives. Enthusiastic professional with background in academic advisement. Passionate about fostering academic development and success for every student.

Overview

20
20
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
4
4
Languages

Work History

Assistant Professor

Albertian Institute of Management
06.2018 - Current
  • Assisted professors and school administrators with continuous development, review, planning and outcomes evaluation to measure Management program performance.
  • Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
  • Established research agenda in Management field to publish in peer-reviewed journals.
  • Created materials and exercises to illustrate application of course
  • Built strong rapport with students through class discussions and academic advisement.
  • Revised course objectives, course materials, instructional and assessment strategies for Management courses.
  • Evaluated student progress through analysis of test scores and homework completion.
  • Mentored students and communicated internship and employment opportunities.
  • Performed research to serve as basis for academic writing for publication.
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress.
  • Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for Business Studies curriculum.
  • Contributed to campus activities to promote positive College image.
  • Helped struggling students by providing support outside of classrooms and consistently checking in on progress.
  • Collaborated with faculty members on Research projects.
  • Created materials and exercises to illustrate application of course concepts.
  • Applied innovative teaching methods to encourage student learning objectives.

Customer Solution Specialist

ProbeCX Australia
Wollongong, NSW
01.2025 - Current

• Provided friendly and efficient support to customers through inbound and outbound phone calls, ensuring prompt issue resolution.
• Troubleshot customer inquiries, identified solutions, and maintained a respectful and professional rapport.
• Utilized customer relationship management (CRM) systems and other tools to efficiently manage customer interactions.
• Participated in team meetings, shared best practices, and contributed to continuous improvement initiatives to enhance service quality

Assistant Professor

SCMS
07.2008 - 01.2013
  • Assisted professors and school administrators with continuous development, review, planning and outcomes evaluation to measure [Area of study] program performance.
  • Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
  • Created materials and exercises to illustrate application of course concepts.
  • Built strong rapport with students through class discussions and academic advisement.
  • Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
  • Evaluated student progress through analysis of test scores and homework completion.
  • Revised course objectives, course materials, instructional and assessment strategies for [Type] courses.

Assistant Professor

Sree Narayana Gurukulam College of Engineering Lecturer
Ernakulam
07.2005 - 10.2007
  • Assisted professors and school administrators with continuous development, review, planning and outcomes evaluation to measure [Area of study] program performance.
  • Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
  • Built strong rapport with students through class discussions and academic advisement.
  • Mentored students and communicated internship and employment opportunities.
  • Performed research to serve as basis for academic writing for publication.
  • Applied innovative teaching methods to encourage student learning objectives.
  • Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for [Area of study] curriculum.
  • Contributed to campus activities to promote positive university image.
  • Proctored exams and provided remediation for learning improvement goals.
  • Revised course objectives, course materials, instructional and assessment strategies for [Type] courses.

Education

MBA - Human Resource and Marketing

Jansons School of business, Coimbatore Affiliated to Bharatiar University

BCA - undefined

CMS College Coimbatore Affiliated to Bharatiar University

Ph.D. - Social Sciences

Cochin University Of Science And Technology
Kochi
11.2010 - 04.2018

Skills

Administrative functionsundefined

Affiliations

  • MBA (Human Resource & Marketing) with 8 years of enriching experience in teaching management and 5 years as Researcher.
  • Won Best Paper award in 9th International Conference on Business and Information 2018 (ICBI 2018) for the paper titled "Moderating Role of Gender among the Emotional Labor Process of Professional College Teachers in Kerala" jointly organized by University of Kelaniya, Sri Lanka and Toc H Institute of Science and Technology, Kochi.
  • Cleared the JRF & NET June 2010 examination Conducted by UGC.(Roll No:16550018)
  • PhD from CUSAT- (SMS) in the area of Human resource management.
  • Worked with SCMS -Kochi(3.5 years)
  • FDP from IIM-K(Indian Institute of Management Kozhikode)
  • Completed a Certificate course in Business Analytics from 361degree and Praxis Business school (2018-2019).
  • Completed a certificate course in R programming A-Z from Udemy.com
  • Effective Communicator, Leader / Mentor with proficiency in managing people.
  • Skilled in enlightening students at different levels by using various teaching & learning techniques.
  • Focused & talented individual with core competencies in teaching science & enlightening Pupils as well as members of the academic fraternity.
  • Published several papers in reputed journals and magazines. And has a zeal for Research.
  • Software

    SPSS

    MS office

    R Programming

    WARP PLS

    Certification

    Certificate course in Business Analytics

    Publication

    Author Name

    Title of the Paper

    Publication Name

    ISSN

    Date

    Vol/ISSUE/ Website

    Page No

    1.

    Jitha G Nair

    Cross cultural training

    HRM review

    ISSN- 0972 5148

    February 2010

    Vol X, Issue: II

    2.

    Jitha G Nair

    Dual Career Couples: A Strategy for Retention

    The Observer of Management Education(TOME)

    November 2010

    Vol 5 Issue11

    3

    Dr. Vidyeswari And Jitha G Nair

    A study on New Trends of recruitment in Indian Organizations using social media

    AIMT Journal of management

    227-4076

    Jan-June 2012

    Vol 1 No1

    43

    4

    Jitha G Nair

    Performance management

    SCMS Journal of Indian Management

    0973-3167

    NOV-DEC-08.

    VOL- V

    5

    Jitha G Nair

    Leadership- enhancing the lessons of experience.

    SCMS journal

    0973-3167

    December 2009

    Vol6

    127-129

    6.

    Jitha G Nair & Dr. Vidyeswari

    Talent management: Strategies and Challenges

    Indianmba.com

    http://www.indianmba.com/Faculty_Column/FC1046/fc1046.html

    7.

    Jitha G. Nair,

    Dr. Hareesh Ramanathan, Dr. Sarada S.

    Effect of Emotional Intelligence, Caring Orientation and Emotional Labour Strategies on Job Involvement of Higher Education Teachers: A Study from the Most Literate State in India

    Kelaniya Journal of Human Resource Management,

    ISSN 1800-1793

    Volume 7, Number 2, July 2012

    8.

    Jitha G. Nair

    Dr. Sarada S.

    Work Motivation As The Antecedent Of Emotional Labour Process Among Professional College Teachers In Kerala

    Researchjournali’s Journal of Human Resource

    ISSN 2347-825X

    November | 2016

    Vol. 4 | No. 6

    http://www.researchjournali.com/view.php?id=3264

    9.

    Dr. Jitha G. Nair

    Moderating Role of Gender among the Emotional Labor Process of Professional College Teachers in Kerala

    9th International Conference on Business and Information 2018 (ICBI 2018)

    23rd November 2018

    10.

    Dr. Jitha G.Nair

    Mediating Role of Personal Accomplishment among Emotional Labour Strategies and Teaching Satisfaction among Professional College Teachers

    Sumedha Journal Of Management (UGC Recognized)

    ISSN: 2277-6753

    April-June2019,

    Volume 8, No. 2

    73-82

    11.

    Dr. Jitha G.Nair

    Ms.Indu George

    Managing Workforce Diversity – An Effective . Strategy for Organisational Success

    Erudition –The Albertian Journal of Management

    ISSN 09737839

    January 2019

    Volume 13, Issue 1,

    65

    12.

    Dr. Jitha G.Nair

    Mr. Nidhin Johny

    A Literary Allusion on Employee Surveillance.

    Erudition –The Albertian Journal of Management

    ISSN 09737839

    January 2019

    Volume 13, Issue 1,

    39

    Timeline

    Customer Solution Specialist

    ProbeCX Australia
    01.2025 - Current

    Udemy R Programming A-Z

    12-2019

    Certificate course in Business Analytics

    10-2019

    Assistant Professor

    Albertian Institute of Management
    06.2018 - Current

    Ph.D. - Social Sciences

    Cochin University Of Science And Technology
    11.2010 - 04.2018

    Assistant Professor

    SCMS
    07.2008 - 01.2013

    Assistant Professor

    Sree Narayana Gurukulam College of Engineering Lecturer
    07.2005 - 10.2007

    MBA - Human Resource and Marketing

    Jansons School of business, Coimbatore Affiliated to Bharatiar University

    BCA - undefined

    CMS College Coimbatore Affiliated to Bharatiar University
    Jitha NairAssistant Professor