SPSS
Assistant Professor with 11 years of experience successfully contributing to Business Studies curriculum development and delivery. Driven to contribute to program outcomes by facilitating engagement and supporting learning objectives. Enthusiastic professional with background in academic advisement. Passionate about fostering academic development and success for every student.
• Provided friendly and efficient support to customers through inbound and outbound phone calls, ensuring prompt issue resolution.
• Troubleshot customer inquiries, identified solutions, and maintained a respectful and professional rapport.
• Utilized customer relationship management (CRM) systems and other tools to efficiently manage customer interactions.
• Participated in team meetings, shared best practices, and contributed to continuous improvement initiatives to enhance service quality
SPSS
MS office
R Programming
WARP PLS
Certificate course in Business Analytics
Author Name
Title of the Paper
Publication Name
ISSN
Date
Vol/ISSUE/ Website
Page No
1.
Jitha G Nair
Cross cultural training
HRM review
ISSN- 0972 5148
February 2010
Vol X, Issue: II
2.
Jitha G Nair
Dual Career Couples: A Strategy for Retention
The Observer of Management Education(TOME)
November 2010
Vol 5 Issue11
3
Dr. Vidyeswari And Jitha G Nair
A study on New Trends of recruitment in Indian Organizations using social media
AIMT Journal of management
227-4076
Jan-June 2012
Vol 1 No1
43
4
Jitha G Nair
Performance management
SCMS Journal of Indian Management
0973-3167
NOV-DEC-08.
VOL- V
5
Jitha G Nair
Leadership- enhancing the lessons of experience.
SCMS journal
0973-3167
December 2009
Vol6
127-129
6.
Jitha G Nair & Dr. Vidyeswari
Talent management: Strategies and Challenges
Indianmba.com
http://www.indianmba.com/Faculty_Column/FC1046/fc1046.html
7.
Jitha G. Nair,
Dr. Hareesh Ramanathan, Dr. Sarada S.
Effect of Emotional Intelligence, Caring Orientation and Emotional Labour Strategies on Job Involvement of Higher Education Teachers: A Study from the Most Literate State in India
Kelaniya Journal of Human Resource Management,
ISSN 1800-1793
Volume 7, Number 2, July 2012
8.
Jitha G. Nair
Dr. Sarada S.
Work Motivation As The Antecedent Of Emotional Labour Process Among Professional College Teachers In Kerala
Researchjournali’s Journal of Human Resource
ISSN 2347-825X
November | 2016
Vol. 4 | No. 6
http://www.researchjournali.com/view.php?id=3264
9.
Dr. Jitha G. Nair
Moderating Role of Gender among the Emotional Labor Process of Professional College Teachers in Kerala
9th International Conference on Business and Information 2018 (ICBI 2018)
23rd November 2018
10.
Dr. Jitha G.Nair
Mediating Role of Personal Accomplishment among Emotional Labour Strategies and Teaching Satisfaction among Professional College Teachers
Sumedha Journal Of Management (UGC Recognized)
ISSN: 2277-6753
April-June2019,
Volume 8, No. 2
73-82
11.
Dr. Jitha G.Nair
Ms.Indu George
Managing Workforce Diversity – An Effective . Strategy for Organisational Success
Erudition –The Albertian Journal of Management
ISSN 09737839
January 2019
Volume 13, Issue 1,
65
12.
Dr. Jitha G.Nair
Mr. Nidhin Johny
A Literary Allusion on Employee Surveillance.
Erudition –The Albertian Journal of Management
ISSN 09737839
January 2019
Volume 13, Issue 1,
39
Udemy R Programming A-Z
Certificate course in Business Analytics