JITHEESH JOSE
Tourism professional
Angamaly, Ernakulam
Summary
With a diverse background in the tourism sector, I have transitioned from a smiling airport representative to a key administrator and promoter of tourism development in Kerala. Equipped with valuable experience and knowledge, I am prepared to contribute to the growth and success of any organization. Born in 1980 into a family with a banking background, I pursued a Master of Tourism Administration from Pondicherry University in 2003. Throughout my career, I have honed skills in itinerary planning, package costing, client relations, event organization, and project management within the tourism industry. Recent roles as Secretary at District Tourism Promotion Councils in Kannur and Idukki have allowed me to lead impactful projects enhancing tourism potential, such as the Thalassery Heritage Project Malabar Malanad River Cruise tourism initiative and Public Private participation projects. Collaborating with consulting firms like KPMG and CBRE, I am dedicated to driving sustainable tourism growth and creating memorable experiences for travelers worldwide.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Secretary
DISTRICT TOURISM PROMOTION COUNCIL
Idukki
11.2021 - Current
- Company Overview: District Tourism Promotion Council (DTPC) is a Government organization under Department of tourism which has the main objective of promoting tourism in each district. Each district in Kerala has DTPCs and Idukki DTPC is one of the best DTPCs in the state with most number of staffs and most productive units operated.
- Identifying and implementing new projects that will increase the tourism potential of the district.
- Preparation of master plans for the tourism development.
- Coordination between various Government departments for the execution of projects.
- Conducting seminars and exhibitions for tourism stake holders and potential investors.
- Conducting annual stage programs and cultural programs as per Government instruction.
- Handling the day to day activities of the firm.
- Responsible for staff management, office accounting and overall management of the firm.
- Introduced Public Private Participation model in Idukki DTPC, which was first of its kind in Kerala.
- Vagamon Adventure Park which attracted only 3000 – 4000 visitors a month changed to 70000 – 80000 a month after building Glass Bridge on PPP model.
- Initiated Electric charging stations in all major DTPC units to attract more tourists and to ensure environmental protection of the natural beauty of the district which the district is famous for.
Secretary
DISTRICT TOURISM PROMOTION COUNCIL
Kannur
06.2017 - 09.2020
- Company Overview: District Tourism Promotion Council (DTPC) is a Government organization which has the main objective of promoting tourism in each district. Each district in Kerala has DTPCs and Kannur DTPC is one of the best DTPCs in the state with about 50 ongoing projects.
- Identifying and implementing new projects that will increase the tourism potential of the district.
- Preparation of master plans for the tourism development.
- Coordination between various Government departments for the execution of projects.
- Conducting seminars and exhibitions for tourism stake holders and potential investors.
- Conducting annual stage programs and cultural programs as per Government instruction.
- Handling the day to day activities of the firm.
- Responsible for staff management, office accounting and overall management of the firm.
- Conducted three marathons for public which was attended by 200 – 500 people.
- Conducted a campaign called Month of Adventure where public get chances to participate in activities like Cycling, Run, Swimming and Kayaking, the same was attended by 800 people.
- Have been part of the Covid controlling team in Kannur district where the duties involved organizing quarantine facilities for NRIs, Setting up facilities in Airport to do Antigen tests, to coordinate control room activities.
Manager – Tours
PIONEER PERSONALIZED HOLIDAYS
Cochin
03.2011 - 05.2017
- Company Overview: Pioneer personalized Holidays is an ISO 9002 – 2008 company. Awarded as the best Inbound Tour Operation Company in India by Govt of India in the year 2011-2012 and best tour Operation Company in Kerala by Kerala Government in 2006. Clients are mainly from European countries. Offers holiday packages to entire India and Srilanka.
- Setting up sales target for the company and achieve the same through the sales teams.
- Preparing incentive schemes.
- Analyzing the business and market condition in order to make necessary policy changes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Setting required mark up for files based on the markets and agents.
- Monitoring and guiding sales team on attending enquiries.
- Monitoring daily client movements.
- Guiding operational team on customer feedback and complaint handling.
- To make sure that transport department ensures quality of vehicle and drivers.
- Handling of passenger cruise ship movements and conferences.
- Represented Pioneer Personalized Holidays in ITB Berlin 2012&2014 and WTM London in 2012.
- Represented Pioneer Personalized Holidays in GITB – Jaipur in 2011 and 2012.
- Restructured the organization structure effectively.
- Successfully implemented target and incentive system.
- Successfully handled 27 ship movements in Cochin port of 500 – 1000 passengers.
Head Inbound Tours Division
UAE EXCHANGE & FINANCIAL SERVICES LTD
Cochin
01.2009 - 03.2011
- Company Overview: UAE Exchange & Financial Services Ltd – One of the leading money transfer company in the world. The Indian operations has Forex, ticketing and holiday divisions under the same brand. The ticketing division of UAE Exchange has awarded as the best sales agent recognition from many major airlines. Business is generated through wide spread branch network all over India and holidays have been offered to all over India and Middle East and Far East destinations.
- Manage a team of four member staff.
- Ensure that the staffs give proper replies to branches on their enquiries.
- Conducting tour product training to branches.
- Designing new tour products for different regions and branches.
- Worked well in a team setting, providing support and guidance.
- Represented UAE Exchange & Financial services Ltd in IITM Bangalore in 2009.
- Represented UAE Exchange & Financial services Ltd in KTM 2010.
- Did training on Tour product in Fresher’s training and for branch managers on their annual training.
- Made each staff responsible for performance of branches / regions. Which made the staff and branches more effectively.
Assistant Manager Tours
PIONEER PERSONALIZED HOLIDAYS
Cochin
01.2005 - 12.2008
- Company Overview: Pioneer personalized Holidays is an ISO 9002 – 2008 company. Awarded as the best Inbound Tour Operation Company in India by Govt of India in the year 2011-2012 and best tour Operation Company in Kerala by Kerala Government in 2006. Clients are mainly from European countries. Offers holiday packages to entire India and Srilanka.
- Handling direct client enquiries – Interacting and understanding the needs of the customer and suggest them the suitable product or preparing tailor made product for them.
- Handling agent business.
- Handling cruise ship and charter flight movements.
- Sales and operations of tour packages.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Represented Pioneer Personalized Holidays in ITB Berlin in 2008.
- Represented Pioneer Personalized Holidays in Kerala Tourism Road show at Paris in 2008.
- Converted direct website enquiry which is still the highest billed file in Pioneer Holidays.
- Handled prestigious WPO (World President’s Organization) annual tour to Kerala in 2007.
- Handled transport arrangements for KTM in 2006 and 2008.
- Handled transport arrangements for IATO conference in 2005.
- Handled charter flight movement of National Geographic Traveler and TCS Jet.
Tour Executive
PARADISE TOURS (A DIVISION OF ASPINWALL CO LTD)
Cochin
06.2003 - 11.2004
- Company Overview: Paradise Tours – A Division of Aspinwall Co Ltd, a leading shipping logistics company. Aspinwall Company has divisions like coir, plantations, coffee and tourism. The tour division offers tours all over the country.
- Handling client enquiries – Interacting and understanding the needs of the customer and suggest them the suitable product or preparing tailor made product for them.
- Handling agent business.
- Handling conferences.
- Coordinator of Accommodation and Transportation organizing team for the following conferences (MICE).
- Aug. 2003 Conference of Indo-German chamber of Commerce, Cochin.
- Sept. 2003 South Zone & Kerala state Conference of the Association of Otolaryngologists of India-2003, Trichur.
- Jan. 2004 FACE – 04, Cochin. (Dental Surgeons conference).
- Jan. 2004 ISFPRS – 04, Cochin. (Plastic Surgeons Conference.)
- Feb. 2004 Young Architects Festival – 04, Kottayam.
- May. 2004 Loins Club Multiple District Convention – 04, Cochin.
- Aug. 2004 Oasiscon -2004, Trichur.
Education
Master of Tourism Administration - Hospitality And Tourism Management
School of Management - Pondicherry University
Puducherry, India 06.2001 - 05.2003
Bachelor of Business studies - Business Administration And Management
Govt.Brennen College
Thalassery 06.1997 - 05.2000
Skills
Trade Fairs Attended
- Kerala Travel Mart (KTM) – 2006, 2008, 2012, 2014 and 2016.
- Kerala Tourism Road show in Hyderabad – 2007.
- ITB – Berlin, Germany in the years 2008, 2012 & 2014.
- Kerala Tourism Road show in Paris, France – 2008.
- WTM – World Travel Mart, London in 2012.
- GITB – Great India Travel Bazaar, Jaipur in the years 2011 and 2012.
Personal Information
- Father's Name: M. J. Joseph
- Date of Birth: 03/27/80
- Marital Status: Married
- Religion: Christian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureTimeline
Secretary
DISTRICT TOURISM PROMOTION COUNCIL
11.2021 - Current
Secretary
DISTRICT TOURISM PROMOTION COUNCIL
06.2017 - 09.2020
Manager – Tours
PIONEER PERSONALIZED HOLIDAYS
03.2011 - 05.2017
Head Inbound Tours Division
UAE EXCHANGE & FINANCIAL SERVICES LTD
01.2009 - 03.2011
Assistant Manager Tours
PIONEER PERSONALIZED HOLIDAYS
01.2005 - 12.2008
Tour Executive
PARADISE TOURS (A DIVISION OF ASPINWALL CO LTD)
06.2003 - 11.2004
Master of Tourism Administration - Hospitality And Tourism Management
School of Management - Pondicherry University
06.2001 - 05.2003
Bachelor of Business studies - Business Administration And Management
Govt.Brennen College
06.1997 - 05.2000
Similar Profiles
Prasanth Vasudev NairPrasanth Vasudev Nair
Deputy Director at Department of Tourism,KeralaDeputy Director at Department of Tourism,Kerala
Rhithika RamaRhithika Rama
Marketing Intern at Mauritius Tourism Promotion Authority (MTPA)Marketing Intern at Mauritius Tourism Promotion Authority (MTPA)
Semih GürocakSemih Gürocak
Digital Marketing Coordinator at TGA (Türkiye Tourism Promotion and Development Agency)Digital Marketing Coordinator at TGA (Türkiye Tourism Promotion and Development Agency)
SREEJITH T.NSREEJITH T.N
Financial Assistant at Uniserv Marine Solutions India Pvt LtdFinancial Assistant at Uniserv Marine Solutions India Pvt Ltd
Abhijith KrishnaAbhijith Krishna
Architect at Native HandsArchitect at Native Hands