Jithesh Lawrence Sequeira
Badlapur West
Summary
Seeking for such an opportunity, which keeps me as learner forever with an objective for growth oriented job and increasing as professional in the organization where team spirit and personal skills are recognized and rewarded.
Tech-savvy professional with advanced training and experience in customer service. Delivers above-average results to delight customers and drive internal enhancements. Always seeking new and improved strategies to achieve objectives.
Overview
23
23
years of professional experience
Work History
Database Administrator/MIS Executive
ICICI Bank
11.2005 - Current
- Company Overview: Working with I-Process Services Limited as a Database Administrator/MIS Executive.
- Responsible for all types of Reports, Dashboard & updating data in Master File
- Data downloading, processing, cleaning and formatting
- Excellent in MS Excel (Vlookup, Pivot Table, Macro and Data validation)
- Email in Thunderbird.
- Handling multiple reports, working with formulae, pivot tables and various other excel sheet components for crisp and accurate data.
- Interacting with Manager directly through scheduled daily / weekly Business Conversation (email)
- Managing Information System, caring & deal with Internal database of the organization.
- Creating MIS Report in MS Word through MS Excel.
- Well knowledge of Internet & Webmaster (Website, Directory, Search Engines & Portal Sites)
- Generating daily, weekly, monthly and yearly MIS reports as and on requirements.
- Making online software
- Maintaining online database
- Preparing and analyze reports & other statements with a view to apprise management of process operations and assist in critical decision - making process by using MS Excel
- Executing quick turn around work in MS Excel.
- Ensuring timely delivery and accuracy of all reports
- Interacting with Support functions for smooth function of process & reporting etc.
- Solving customer Queries & Escalation
- Checking rework on declined cases & escalte.
- Working with I-Process Services Limited as a Database Administrator/MIS Executive.
Database Administrator, Data Entry Operator and MIS Executive
Pace Setters Call Center Pvt. Ltd.
02.2003 - 10.2005
- Maintaining database
- Generating daily, weekly and monthly MIS report
- Maintaining soft copy data as well hard copy.
- Collecting data and counting the leades
- Keep the Project Manager informed of task accomplishment, issues and status
- Data downloading, processing, cleaning and formatting
- Excellent in MS Access, MS Excel (Hlookup, Vlookup, Pivot Table, data validation)
- Making presentation in Power Point
- Well knowledge of Internet & Webmaster (Website, Directory, Search Engines & Portal Sites)
- Handling multiple reports, working with formulae, pivot tables and various other excel sheet components for crisp and accurate data.
Education
S. S. C -
Karnataka State Board Of Secondary & Higher Secondary Education
H. S. C. - Arts
Karnataka State Board Of Secondary & Higher Secondary Education
T.Y.B.A -
Mumbai University
Diploma in Software Management -
APTECH
Diploma in Software Engineering -
IIC
Skills
- DOS
- WINDOWS 98
- 2003 server
- 2000 Professional
- XP Professional
- C
- FoxPro
- VB
- Ms-Excel
- Ms-Word
- Ms-PowerPoint
- Ms-Access
- SQL Server
- Data analysis
- Data visualization
- Time management
- Team collaboration
Personal Information
- Date of Birth: 06/30/79
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Roman Catholic
- Place of Birth: Mangalore
Languages
English, Hindi, Kannada, English, Hindi, Kannada, English, Hindi, Kannada, Konkani, Tulu
Hobbies and Interests
- Listening Music
- Reading Books
Projects
DR SOFT, Aptech computer Education, VB, Ms-Access, 6 months
Software Skill
DOS, WINDOWS 98, 2003 server, 2000 Professional, XP Professional, C, FoxPro, VB, Ms-Excel, Ms-Word, Ms-PowerPoint, Ms-Access, FoxPro, SQL Server
Other Qualifications
- APTECH DIPLOMA IN SOFTWARE MANAGEMENT, 2 years
- IIC DIPLOMA IN SOFTWARE ENGINEERING, 6 months
Timeline
Database Administrator/MIS Executive
ICICI Bank
11.2005 - Current
Database Administrator, Data Entry Operator and MIS Executive
Pace Setters Call Center Pvt. Ltd.
02.2003 - 10.2005
S. S. C -
Karnataka State Board Of Secondary & Higher Secondary Education
H. S. C. - Arts
Karnataka State Board Of Secondary & Higher Secondary Education
T.Y.B.A -
Mumbai University
Diploma in Software Management -
APTECH
Diploma in Software Engineering -
IIC