Summary
Overview
Work History
Education
Skills
Timeline
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Jithin Francis

Thiruvananthapuram

Summary

Accomplished Presales Analyst with over 6 years of experience. Expertise spans across multiple industries, domains, and global verticals, with a solid understanding of business processes and challenges. Proficient in Pre-Sales activities such as presentation, analysis, requirement gathering and Proposal Creation. Skilled in facilitating design thinking workshops to drive product and service innovation.

Well-versed in cutting-edge technologies like Blockchain, Generative AI, RPA, and Metaverse, with a strong aptitude for devising customized solutions. Successfully managed and mentored diverse teams, delivering high-quality results that contributed to increased revenue and customer satisfaction.

Extensively experienced in requirement gathering, business analysis and market intelligence, demonstrating a strong ability to untangle complex business problems and devise clear, actionable solutions. Skilled in employing various project management methodologies, including Agile and Waterfall, to effectively guide projects from inception to delivery.

Overview

8
8
years of professional experience

Work History

Associate Manager

Ejyothi
11.2024 - 06.2025
  • Identify and analyze relevant federal opportunities (e.g., RFI, RFP, RFQ) from designated sources, and maintain accurate tracking and reporting mechanisms.
  • Conduct in-depth market research to develop an opportunity pipeline and identify potential strategic teaming partners.
  • Support the formal capture process, including participation in gate reviews and strategic planning sessions.
  • Interpret solicitation and proposal documents to ensure thorough understanding of proposal compliance requirements.
  • Draft and organize proposal outlines and related artifacts in alignment with RFP guidelines and organizational style standards.
  • Perform quality assurance tasks, such as proofreading and compliance checks, and assist in the final packaging and submission of proposals.
  • Review awarded contracts and task orders, provide feedback to clients, and assist in the execution phase.
  • Prepare, review, and manage NDAs, teaming agreements, client contracts, subcontracts, and Statements of Work (SOWs)/Work Orders.
  • Analyze contractual documents, ensure compliance, and generate related reports.
  • Track and monitor subcontractor funding utilization, and take necessary actions to address discrepancies.
  • Review deliverables, mentor junior team members, manage deadlines, and escalate issues to management as needed.
  • Offer supplementary support to the Project Management Office (PMO) as required.
  • Oversee the management and organization of proposal and contracting records.
  • Develop and maintain standardized process templates, procedures, and checklists to streamline operations.

Business Analyst: Presales Team

ISPG Technologies
07.2023 - 12.2023
  • Client Engagement: Engage with potential clients to understand their business needs and challenges.
  • Solution Development: Collaborate with sales and technical teams to develop customized solutions that address client requirements.
  • Presentations and Demos: Prepare and deliver presentations and demonstrations of solutions to clients.
  • Market Analysis: Conduct market research to understand industry trends and competitive landscape.
  • Proposal Writing: Assist in writing proposals and responding to RFPs (Request for Proposals) and RFIs (Request for Information).
  • Creation of User Stories and Comprehensive Documentation: Develop detailed user stories that encapsulate client needs and expectations, and create a broad range of documentation, such as use cases, process flows, and requirement specifications, to ensure clarity and thorough understanding across all project stages.
  • Requirement Gathering: Work closely with clients to gather and document business requirements.
  • Cross-functional Collaboration: Work with various teams (e.g., sales, marketing, product development) to ensure alignment of solutions with business objectives.
  • Feedback Collection: Gather client feedback to inform future product developments and sales strategies.

Manager : Presales Team

Accubits Technologies
10.2018 - 07.2023
  • Led the pre-sales team by analyzing client needs and aligning them with the company’s strategic objectives, contributing to the successful initiation of IT projects.
  • Developed and presented customized solution proposals and technical presentations that effectively addressed clients’ specific IT requirements, driving engagement and satisfaction.
  • Experience in managing RFP (Request for Proposal) and RFI (Request for Information) processes, ensuring precise alignment with client requirements and objectives.
  • Authored and maintained key project documentation, including Business Requirement Documents (BRD) and Functional Specification Documents (FSD). Created detailed User Stories and Use Cases to ensure clear communication of project needs to technical teams.
  • Managed the end-to-end bid process, from requirement analysis to final proposal submission, resulting in the successful acquisition of high-value IT contracts and boosting company revenue.
  • Performed comprehensive GAP analysis during requirement gathering, identifying discrepancies between current systems and client needs. Used data analysis and validation to guide critical project decisions.
  • Conducted and facilitated workshops, stakeholder meetings, and design thinking sessions to gather requirements, foster collaboration, and ensure alignment on project goals. Led User Acceptance Testing (UAT) to validate that solutions met both user and business objectives.

Process Associate

Bay 32
06.2017 - 07.2018
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.

Education

Bachelor of Commerce - Taxation

Christ Nagar College
Trivandrum
06.2016

Skills

  • Presentations
  • Project scoping
  • Requirements gathering
  • Customer engagement
  • Proposal development
  • Product demonstration
  • Requirements analysis
  • Post-sales transition
  • Sales support

Timeline

Associate Manager

Ejyothi
11.2024 - 06.2025

Business Analyst: Presales Team

ISPG Technologies
07.2023 - 12.2023

Manager : Presales Team

Accubits Technologies
10.2018 - 07.2023

Process Associate

Bay 32
06.2017 - 07.2018

Bachelor of Commerce - Taxation

Christ Nagar College

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