Jithin James
NEW DELHI
Summary
Dynamic Operations Executive with a proven track record at QUANTAM RENTAL SOLUTIONS PVT LTD, excelling in strategic planning and execution. Expert in leveraging analytical thinking and leadership skills to drive operational excellence and cost reduction, achieving significant efficiency improvements. Skilled in fostering strong client relationships and leading cross-functional teams to surpass business goals.
Overview
2
2
years of professional experience
Work History
Operations Executive
QUANTAM RENTAL SOLUTIONS PVT LTD
NEW DELHI
12.2022 - Current
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Trained new employees on operational procedures and protocols.
- Communicated with departmental leaders to identify and solve daily operations issues.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Identified new vendors, supported negotiations and coordinated delivery schedules.
- Analyzed data from existing suppliers to determine if there were any opportunities for cost savings or efficiency improvements.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Assisted customers with product installation, troubleshooting, and usage questions.
- Coordinated with third-party vendors when necessary for resolving escalated customer issues.
- Collaborated closely with other departments such as sales or marketing to resolve complex customer issues quickly and efficiently.
Education
Bachelor of Arts - Economics And English Literature
S.T MICHAELS SR SEC SCHOOL
3, PUSA ROAD , DELHI , 11000506-2022
Skills
- Purchasing and planning
- Strategic planning and execution
- Leadership training
- Cost analysis and savings
- Cost reduction strategies
- Operational excellence
- Sales projections preparation
- Team leadership
- Asset management
- Business planning software knowledge
- Supply chain management
- Transportation management
- Warehouse management
- Business development
- Inventory forecasting
- Logistics management
- Labor relations
- Distribution management
- Facilities management
- Analytical thinking
- Microsoft Access
Affiliations
- Photography
- Cinema
- Music
- Video games
- Traveling
Timeline
Operations Executive
QUANTAM RENTAL SOLUTIONS PVT LTD
12.2022 - Current
Bachelor of Arts - Economics And English Literature
S.T MICHAELS SR SEC SCHOOL
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