JITHIN V S
Thiruvananthapuram
Summary
Experienced Cashier with over 10 years of experience and 3 years experience as Branch Head in an Currency exchange company. Excellent reputation for resolving problems and improving customer satisfaction. Polished in managing branch, promoting and marketing branch products. Deeply familiar with banking rules and regulations. Friendly professional dedicated to promoting and maximizing sales opportunities.
Overview
14
14
years of professional experience
Work History
Worked as Branch Head
Mustafa Sultan Exchange.co.llc
Al Buraymi
2022.01 - 2022.12
- Worked with customers to understand needs and provide excellent service.
- Increased customer satisfaction by resolving issues.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-to-day duties accurately and efficiently.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Analyzed market trends to identify potential opportunities for growth.
- Implemented cost-saving measures that resulted in increased profitability for the branch.
Cashier/Counter Staff
Mustafa Sultan Exchange
Falaj Al Qabaeil
2009.01 - 2021.12
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Tallied cash drawer at beginning and end of each work shift.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Resolved customer complaints professionally in accordance with company policy.
Education
Bachelor of Arts - Philosophy
UNIVERSITY COLLEGE
TRIVANDRUM2007-03
High School Diploma -
Govt Model Boys Higher Secondary School
Chalai2022-06
Skills
- Hard working and self-motivated
- Cash Handling
- Opening and closing procedures
- Cash register systems
- Refunds and exchanges
- Swift Transfers
- Currency counting
- Operations management
- Sales and marketing
- Excels in team leadership
- Customer Service
Languages
English,Hindi,Malayalam,Tamil,Arabic
Timeline
Worked as Branch Head
Mustafa Sultan Exchange.co.llc
2022.01 - 2022.12
Cashier/Counter Staff
Mustafa Sultan Exchange
2009.01 - 2021.12
Bachelor of Arts - Philosophy
UNIVERSITY COLLEGE
High School Diploma -
Govt Model Boys Higher Secondary School
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