Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
System Troubleshooting skills/Well knowledgeable about systems like:
Hobbies
References
Timeline
Generic
Jithin Samuel George

Jithin Samuel George

Bangalore

Summary

Experienced Senior Credit Analyst with 9 years of experience reviewing credit accounts and financial applications. Collaborated with company representatives to guide clients to achieving financial or business goals, reviewing credit applications, monitoring accounts and recommending solutions to financial needs. Tracked customer accounts to elicit full performance, working alongside collections to correct defaulted accounts or pursue remedies. Pursuing a position in a busy organization where a qualified professional offering well-developed skills in managing teams, record updates, and financial statement reviews providing unparalleled service to credit accounts.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr. Credit Analyst, A/R Collections

Elastic
01.2022 - Current
  • Analyzing Credit Risk factor for Existing and new customer with value over ACV $50,000
  • Pre-check of Duns Report for all global customers in preparation of the credit assessments
  • Responsible for complete OTC process for all the regions of Strategic customers
  • Projects on reducing the Past dues and improving the overall health of the portfolio
  • Advisor for the new deals - To ensure B2B portal's smooth functionality
  • Key Player in implementing Invoicing Automation for 2 strategic customers and saved 3 resources for the BU
  • Responsibility of E2E OTC process of Strategic Global accounts
  • To Ensure for upstream process fixes and avoid Invoices falling in Past due bucket
  • Weekly cadence with Customers/Sales to Analyze the challenges in the OTC process
  • Reporting and Mentoring the overall portfolio of all the Global accounts
  • Responsible for Preparing dashboards and performance reports for the team, Week/Month/Year ending reports for the executive management & generating multiple reports related to customer accounts.
  • Yaas Billing and Usage report and calculations

Billing Analyst

Akamai Technologies
08.2020 - 09.2021
  • Reduce time and costs and increase efficiency by introducing new accounting procedures
  • Supervise invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Research and resolve billing and invoice problems.
  • Revamped billing quality system to prepare for important audits.
  • Code and process customer invoices in Various Portals
  • Multi-task successfully and meet deadlines in fast-paced environment Excellent communication (verbal & written) skills and ability to function effectively, independently and as part of a team
  • Proven accuracy, organisation, and analytical skills; ability to prioritise tasks in an environment of diverse and shifting priorities
  • Proven organisational skills, including ability to prioritise
  • Strong interpersonal skills and demonstrated commitment to providing superior customer services
  • Display effective interpersonal skills sufficient to build positive, productive, and effective professional working relationships
  • Excellent follow-through skills using time management and task prioritizations

Sr. Specialist Collections

EMC - IBM - Dell Technologies
09.2014 - 07.2020
  • Prepare quarterly estimates for cash receipts and revenue for specific customer's and presents results to the management.
  • Maintain a schedule to forecast all cash coming in
  • Meet with Business Sales Executives on a monthly basis to verify status of projects in development and ensure that projects are accurately written-off and accrued upon abandonment as this is key to accurate forecasting of monthly numbers.
  • Prepared monthly cash board statements, performed variance analyses, generated operating cash flow statements.
  • Providing customer service regarding billing issues, process customer refunds and review accounts adjustments, resolve client discrepancies and short payments
  • Works closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.
  • Addressing ongoing customer complaints concerning billing or service rendered and work on complaints of service failures with designated departments
  • Co-ordinate with tax team to remove tax amount on the invoice if the customer is exempt from tax.

Education

Certified in Six Sigma Green Belt - Certification

Indian Institute of Business Management
02.2022

MBA -

Indian Institute of Business Management
02.2022

B.Com with Computer Application -

Kodaikanal Christian College
05.2012

Skills

  • Communicative
  • Confident
  • Loyal
  • Team oriented
  • Determined
  • Reporting Capabilities
  • Financial Data Gathering
  • Financial Statement Review
  • Credit Analysis
  • Reporting and Documentation
  • Process Improvements
  • Oral and Written Communications
  • Credit Risk Analysis
  • Order to cash
  • Reconciliation
  • Dispute Management
  • Refunds
  • Final Demand/Legal Procedures
  • KPI's

Accomplishments

  • Several awards from 2014 - 2020 for cash collection targets, reduction in 60+ and and Keeping the Cash on Account below 1% against the total AR of the given target
  • Consecutive promotions in 3 years

Certification

Project Management

Certified Manager

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Kannada
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1

System Troubleshooting skills/Well knowledgeable about systems like:

 SAP, NetSuite, Get-paid, Seibel, Oracle R12, Salesforce, Monday Board, Docusign, Ariba, Coupa, Tungsten, Taulia, Beeline, Recurly & Workday

Hobbies

  • Exploring distant lands
  • Capturing moments
  • Music

References

References available upon request.

Timeline

Sr. Credit Analyst, A/R Collections

Elastic
01.2022 - Current

Billing Analyst

Akamai Technologies
08.2020 - 09.2021

Sr. Specialist Collections

EMC - IBM - Dell Technologies
09.2014 - 07.2020

Certified in Six Sigma Green Belt - Certification

Indian Institute of Business Management

MBA -

Indian Institute of Business Management

B.Com with Computer Application -

Kodaikanal Christian College

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