Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
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Jivansha Gulati

New Delhi,DL

Summary

Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs

Strong collaborator and active listener with excellent verbal and written communication skills.

Business-driven , always finding successful ways to acquire new clients and foster lucrative relationships.

Overview

3
3
Languages
2
2
Certifications
21
21
years of post-secondary education
2
2
years of professional experience

Work History

Assistant Relationship Manager

american express
delhi, delhi
01.2020 - Current

1) Acquire premium consumer cards accounts for and achieve aggressive monthly sales targets.

2) Prospecting and driving business through cold calling , referrals , networking, corporate alliances etc.

3) Meet prospects to consultative sell the products by matching consume needs with the benefits of the product .

4) Tracking and reporting sales performance including pipeline , acquisition results and market conditions.

5)Resolve the grievances and any bad experience faced by the customer post signing up , enhancing customer loyalty and minimizing customer attrition.

6) Keep up-to-date on products and competition and attend relevant industry and networking events .

Key Account Manager

Ansh Marketing
delhi, delhi
08.2019 - 01.2020

1) Inbound and Outbound calls.

2) Lead Generation

3) presales

4)Analyzing RFI and RFQ /RFP.

5) Assisted customer need and upsold products of cafe coffee day to the leading corporate.

6)Conferred with customers to understand needs and gives the recommendations.

Intern

FICCI
Delhi, delhi
05.2018 - 08.2018

1) Analyzed Trade Fair Industry

2) Worked on the project :- THE BIG 5 CONSTRUCT INDIA 2018

3) Contacted people of the relevant industry to onboard them for the event .

4)Acquired customers of the relevant industry through secondary research ,referrals and networking.

5) Developed emails and correspondence invitation letters.

Education

MBA - Sales And Marketing Education

Amity University
Noida
08.2017 - 06.2019

B.Tech - Electronics & Communication

Maharashi Dayanand University
Rohtak
08.2012 - 08.2016

High School Diploma -

Vishwatma Sr. Sec School
Faridabad
03.2010 - 03.2012

St. Joseph’s Convent School
Faridabad
03.1997 - 03.2010

Skills

    Customer portfolio management

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Accomplishments

    1) Stood 12 th position PAN India for performance in November 2020 at American Express.

    2) Awarded as ALL ROUNDER by Amity University

    3) Participated in Biz Bash startup carnival held on October 12th, 2017 and won 2nd prize at Amity Global Business School,Noida.

    4) Participated in Budget 2018 Collage Competition and secured 2nd runner up position held on february 5th, 2018 at Amity Global Business School, Noida.

    5) Participated in Debate Competition at National Level where i represented Amity University and secured 3 rd position in October 2017

Additional Information

ADDITIONAL PROJECTS

1) A study of buying behaviour in online shopping

2) Traffic light using 555 Timer IC

3) Programmable logic controller

4) Image Processing

5) PCB Designing

6) Door bell alarm

Certification

• Google Analytics

Timeline

Google Search Ads

05-2020

• Google Analytics

04-2020

Assistant Relationship Manager

american express
01.2020 - Current

Key Account Manager

Ansh Marketing
08.2019 - 01.2020

Intern

FICCI
05.2018 - 08.2018

MBA - Sales And Marketing Education

Amity University
08.2017 - 06.2019

B.Tech - Electronics & Communication

Maharashi Dayanand University
08.2012 - 08.2016

High School Diploma -

Vishwatma Sr. Sec School
03.2010 - 03.2012

St. Joseph’s Convent School
03.1997 - 03.2010
Jivansha Gulati