Learning New Thing,
Jivita Maria Ferrao
Udupi
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
2018
2018
years of professional experience
1
1
Certificate
1
1
Language
Work History
Billing Clerk
Wint Trading
2016 - 2017
- Handled account payments and provided information regarding outstanding balances.
- Maintained detailed records of customer payments and billing adjustments.
- Maintained accurate records of customer payments.
- Executed billing tasks and recorded information in company databases.
Front Office Executive
K M C Hospital
04.2017 - 10.2017
- Maintained files, records, and chronologies of entry activities.
- Followed data entry protocols, rules and regulations.
- Managed and organized documents for data entry tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Computer Teacher cum Clerk
Rosa Mystica Primary School
2017 - 2018
- Maintained and updated filing, inventory, and database systems to ensure accurate and accessible information.
- Entered data into computer systems accurately and efficiently.
- Answered customers' inquiries via phone and mail, providing timely support and solutions.
Accountant
Adla network
2018 - 2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Operated the cash register to process payments for goods and services.
- Greeting customers promptly and responding to questions.
- Resolved customers' complaints professionally, enhancing overall customer satisfaction.
- Cleaned and organized checkout area for a welcoming environment.
Sales Executive
Mawil’s Trading Company
2019 - 2020
- Developed relationships with clients to understand their needs and preferences.
- Managed customer inquiries to provide timely and accurate information.
Education
B. COM - Commerce
S N S First Grade College
Sunkadakatte2016
P.U.C - Computer Science
Rosa Mystica P.U. College
Kinnikambla2013
S.S.L.C -
Rosa Mystica High School
Kinnikambla2011
Skills
Time management
Data entry accuracy
Problem solving
Work under preasure
Team collobration
Data base maintenance
Reception duties
Positive mindset
Data entry
Certification
D C A – Diploma in Computer Applications with Tally 9. nudi, baraha 0.5
Interests
Surfing
Listening music
Reading story book
Cooking
Timeline
Front Office Executive
K M C Hospital
04.2017 - 10.2017
Billing Clerk
Wint Trading
2016 - 2017
Computer Teacher cum Clerk
Rosa Mystica Primary School
2017 - 2018
Accountant
Adla network
2018 - 2019
Sales Executive
Mawil’s Trading Company
2019 - 2020
B. COM - Commerce
S N S First Grade College
P.U.C - Computer Science
Rosa Mystica P.U. College
S.S.L.C -
Rosa Mystica High School
EXTRA CURRICULAR:
- Participated in N S S Camp Programmes Participated in Sports & Games.
Languages
English, Hindi, Konkani, Tulu, Kannada.
Disclaimer:
I here by declare that all statement made above are true, correct and compelte to the best of my knowledge and belief.
Further i assure you sir/madam, if given chance to serve under you kind control i will discharge my duties to the utmost satisfaction of my superiors.
Disclaimer:
I here by declare that all statement made above are true, correct and compelte to the best of my knowledge and belief.
Further i assure you sir/madam, if given chance to serve under you kind control i will discharge my duties to the utmost satisfaction of my superiors.