Summary
Overview
Work History
Education
Skills
Software
Certification
Additional Information
Work Availability
Quote
Timeline
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Jiyo Jose K

Jiyo Jose K

I T Manager
KANJIRATHANGAL (H) KANDASSANKADVU P O THRISSUR,KERALA

Summary

Instrumental IT Manager bringing 7 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.

Overview

10
10
years of professional experience
3
3
Certifications
4
4
Languages

Work History

IT Manager

Sharewealth Securities Ltd
Thrissur, Kerala
01.2015 - Current
  • Oversaw IT department operations and training.
  • Supported phone, photocopier, fax machine and other physical equipment.
  • Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends.
  • Wrote policy, procedure and manuals governing internal IT use.
  • Built, customized and repaired technology based on staff requests.
  • Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
  • Installed and managed audiovisual equipment.
  • Maintained camera and physical security systems.
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
  • Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
  • Assessed existing systems including billing automation, accounting and real-time reporting and analytics capabilities, delivering updates for security purposes.

System Administrator

careerplanters Pvt Ltd Thrissur
Thrissur, Kerala
07.2013 - 10.2015
  • Installed and upgraded internal and third party software.
  • Planned and implemented upgrades to system hardware and software, resulting in .
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Configured, tested and maintained network equipment to achieve .
  • Implemented corrective plans of action for network performance issues including availability, utilization, and latency.
  • Provided second-level support for all server class systems.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Standardized job tasks and trained junior team members on industry best practices and standards.
  • Completed reports detailing network and systems performance, costs and downtime issues.
  • Made recommendations regarding information technology infrastructure overhauls.
  • Configured hardware, devices and software to set up work stations for employees.
  • Removed malware, ransomware and other threats from laptops and desktop systems.

Hardware&networking Trainee

HCL CDC Thrissur
Thrissur, Kerala
12.2012 - 06.2013
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Configured hardware, devices and software to set up work stations for employees.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running effectively and efficiently.
  • Uploaded new software, rolled out updates and applied patches to servers upon release
  • Helped streamline repair processes and update procedures for support action consistency.

Education

Bachelor of Commerce (B.Com.) - Bachelor of Commerce

Bharathiar University
Coimbatore, Tamil Nadu India

High School Diploma -

Kerala Board Class 12 Examination Board
Kerala

SSLC

KERALA BOARD OF PUBLIC EXAMINATIONS
Kerala

Skills

Hardware knowledge

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Software

MS OFFICE

WINDOWS

WINDOWS SERVER

LINUX

Photoshop

Certification

Certified Ethical Hacker

Additional Information

DATE OF BIRTH 30-05-1994

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Don’t wait for the right opportunity: Create it.
George Bernard Shaw

Timeline

IT Manager

Sharewealth Securities Ltd
01.2015 - Current

System Administrator

careerplanters Pvt Ltd Thrissur
07.2013 - 10.2015

Hardware&networking Trainee

HCL CDC Thrissur
12.2012 - 06.2013

Bachelor of Commerce (B.Com.) - Bachelor of Commerce

Bharathiar University

High School Diploma -

Kerala Board Class 12 Examination Board

SSLC

KERALA BOARD OF PUBLIC EXAMINATIONS

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Jiyo Jose KI T Manager