Jitendra Kumar Manasingh

Key Responsibilities:

Results-driven UI/UX Designer and Data Analyst with expertise in PowerPoint infographic design, data analysis, report automation, and dashboard development . Skilled in Power BI, Power Query, VBA Macros, and SQL , with a strong focus on data visualization, automation, and business intelligence to support strategic decision-making.

• Process Optimization – Identified improvement opportunities, enhancing efficiency and effectiveness.
• UI/UX & Presentation Design – Developed infographic PowerPoint presentations and interactive dashboards for senior leadership.
• Data Visualization & Reporting – Created infographic business decks to communicate key insights.
• Financial & Data Analysis – Generated and analyzed weekly IT finance budget reports with accuracy.
• Report Automation – Streamlined workflows using automated report generation.
• Decision Support – Conducted data analysis to deliver actionable insights.
• Knowledge Management – Contributed to UI/UX design enhancements on Confluence.
• Leadership Support – Assisted senior management with presentations, reporting, and ad-hoc analysis.

Key Learnings:

• Clear Communication – Mastered concise and effective presentation for diverse audiences.
• Data Analysis – Extracted actionable insights to support strategic decision-making.
• Automation Skills – Streamlined workflows using Power Query and VBA macros .
• UI/UX Design – Developed intuitive user experiences in presentations and dashboards.
• Support Expertise – Provided timely assistance to senior management for reporting and analysis.
• Adaptability – Excelled in dynamic work environments with varied responsibilities.
• Collaboration – Worked cross-functionally to achieve business objectives efficiently

Key Responsibilities: Key Learnings:

Results-driven Data Analyst specializing in extracting valuable insights from complex datasets to drive business decisions. Currently leading data analysis efforts for Microsoft's Partner Readiness & Influence with Consumer Channels Sales & Marketing teams across the ISEA (India & Southeast Asia) region . Collaborates with teams in Singapore, Thailand, India, Malaysia, Vietnam, Indonesia, and the Philippines to deliver actionable insights and impactful reports.

• Data Reporting & Analysis – Generate Top Stores Reports, Monthly Concierge Reports, and KPI Trackers to support Microsoft's Sales & Marketing teams .
• KPI Tracking & Performance Monitoring – Develop and maintain monthly KPI targets , ensuring alignment with business objectives.
• Social Media & Engagement Analytics – Monitor Sprinklr social media insights , ensuring accurate tagging and performance tracking.
• Market Mapping & Strategy – Maintain Channel Map/Master Store Lists to optimize sales strategies and resource allocation.
• Consumer Insights & Survey Analysis – Extract insights from consumer surveys to enhance decision-making .
• Retail Performance Evaluation – Utilize REP tools (Call Report, Event Report, Retail Pro Training, WOTS) for data-driven performance monitoring.

• Advanced Data Analysis & Insights Generation – Strengthened ability to extract and interpret data trends .
• Cross-Regional Collaboration – Worked with teams across Southeast Asia to drive data-backed strategies.
• Business Intelligence & Performance Tracking – Developed expertise in KPI management, reporting, and performance analysis .
• Proven ability to leverage data analytics, visualization, and strategic reporting to support Microsoft's business growth in the ISEA region.

Key Responsibilities: Key Learnings:

Led data analysis and marketing initiatives to generate actionable insights, enhance customer engagement, and drive business growth.

• Customer Data Management & Insights – Maintained and published live membership data , generating reports to track engagement and retention.
• Campaign Performance Analysis – Published Voice Blast and SMS Campaign reports , providing data-driven response analysis.
• Service Utilization Reporting – Analyzed service usage across B2B, B2C, B2D, and Rural Partner segments to optimize engagement strategies.
• Call Center Analytics – Evaluated inbound and outbound call center data to enhance service utilization and customer experience.

• Data-Driven Marketing – Strengthened ability to analyze campaign performance and optimize outreach efforts.
• Customer Engagement Insights – Gained expertise in member behavior analysis and service utilization trends .
• Business Intelligence & Reporting – Developed actionable insights to drive business growth and strategic decision-making.

Key Learnings:

Managed data analysis, MIS reporting, and back-office operations , ensuring seamless customer onboarding, database management, and process optimization . Played a key role in product development, CRM management, and service delivery improvements.

Key Responsibilities:

• Operations & Process Management – Led back-office operations , including E-Membership Kit creation, invoicing, and customer service request resolution .
• CRM & Data Management – Maintained Microsoft Dynamics 365 CRM, Mobile App, and customer databases , ensuring accuracy and efficiency.
• Customer Onboarding & Product Setup – Managed end-to-end onboarding processes , product details, benefits mapping, and payment verification within the CRM.
• User Acceptance Testing (UAT) – Conducted UAT for CRM workflows and mobile app functionality to enhance system performance.
• Data Migration & Quality Assurance – Oversaw CRM data migration , ensuring database sanitization and integrity.
• MIS & Reporting – Generated key reports on live memberships, trend analysis, dispatch performance, auto-renewals, AML/OFAC compliance, and marketing campaigns .

• CRM & Database Management – Gained expertise in Microsoft Dynamics 365, data migration, and workflow automation .
• Operational Excellence – Improved service delivery, process automation, and efficiency through data-driven insights .
• Strategic Decision Support – Provided actionable MIS reports and analytics to support business growth.

Key Responsibilities: Key Learnings:

Delivered comprehensive sales reports, dashboards, and ad-hoc MIS support , ensuring data accuracy and insightful reporting to drive business decisions.

• Sales Reporting – Published daily, weekly, and monthly sales reports for internal and external stakeholders, providing key business insights.
• Dashboard Development – Designed sales dashboards to enhance data visualization and decision-making for internal teams.
• Ad-Hoc Reporting – Generated custom reports to meet dynamic business needs and support data-driven strategies.

• Strengthened data analysis, reporting automation, and dashboard creation skills.
• Gained expertise in business intelligence, sales tracking, and performance analysis .
• Developed efficient reporting processes to improve productivity and decision-making.