J Nirmal Kumar
Chennai
Summary
Dynamic professional with a proven track record at J N Machineries, excelling in customer service and sales techniques. Expert in inventory management and relationship building, significantly enhancing customer satisfaction and loyalty. Skilled in data entry and administrative support, adept at streamlining operations to boost efficiency and accuracy.
Overview
11
11
years of professional experience
Work History
Sales Assistant
J N machineries
Chennai
08.2022 - Current
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted customers in locating products, providing detailed information and recommendations.
Accounts Assistant
M/s Murali associates
Chennai
11.2014 - 01.2016
- Generated monthly financial reports for management review.
- Calculated income and social security tax deductions.
- Monitored loans and accounts payable to confirm payments are current.
- Prepared and issued customer invoices, monitored receivables, and managed collections process.
- Provided administrative support to the accounting department as required.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Office Assistant
M/S . Sudhagar tax consultancy
Chennai
10.2013 - 10.2014
- Monitored office supply stock levels and placed timely orders for replenishment.
- Monitored office supplies inventory and placed orders when necessary.
- Completed and mailed contracts, invoices or checks.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
Education
Bachelor of Arts - B.com General
Kandhaswamy Naidu College For Men
Anna Nagar 06-2012
Skills
- Customer service
- Sales techniques
- Product knowledge
- Inventory management
- Cash handling
- Relationship building
- Data entry
- Administrative support
- Time management
- Customer relationship management
- Upselling strategies
- Inside and outside sales
- Brand representation
- Customer needs assessment
Languages
English
Beginner
A1
Tamil
Advanced
C1
Timeline
Sales Assistant
J N machineries
08.2022 - Current
Accounts Assistant
M/s Murali associates
11.2014 - 01.2016
Office Assistant
M/S . Sudhagar tax consultancy
10.2013 - 10.2014
Bachelor of Arts - B.com General
Kandhaswamy Naidu College For Men