JOANNA BOYDAK
European Touch Housecleaning Inc.
San Francisco,CA
19
years of professional experience
Summary
Marketing expert with a track record of successful campaign management. Enhanced brand recognition and audience engagement through strategic initiatives. Strong skills in digital marketing and innovative content.
Work History
Administrative Assistant
19 Years 5 Months- Managed appointment scheduling and coordinated calendars for efficient office operations.
- Processed various documents to ensure timely access to information.
- Oversaw customer service initiatives, enhancing client satisfaction through effective communication.
Marketing Coordinator
7 Months- Responsible for presenting a myriad of marketing packages, working with management on budgets, costs and a feasible partnership for customers.
- Partnered with internal and external decision makers to present effective marketing strategies, resulting in a revenue growth of 25% through the introduction of online advertising through ServiceMagic and Pennysaver.com.
- Optimized online presence through SEO and SEM, conducting research on various demographic groups to recommend tactics to acquire new and retain existing accounts.
- Utilized Zoom software to optimize customer use online, improving website design while providing support to clients via phone and e-mail.
- Established budgets and analyzed prior year expenditures to forecast yearly annual spending, presenting findings to key decision makers and recommending effective strategies.
- Managed projects with a diverse group of competencies and cultures, working with teams on effective methods of communication to ensure project status updates are in place to meet strict deadlines.
- Responsible for all logistical aspects, including workshop activities, schedule coordination, event safety features and personnel.
Education
Bachelors of Science Degree - Business Administration, Emphasis in Marketing
GPA: 3.70
Skills
Proficient in MS Office (Word
Excel
PowerPoint
Outlook)
Bilingual in written and oral English and Polish
Customer Service
Event Planning
Detail Oriented
Timeline
Marketing Coordinator
European Touch Housecleaning Inc.
01.2009 - 08.2009
Administrative Assistant
European Touch Housecleaning Inc.
05.2007 - Current
San Diego State University
Bachelors of Science Degree from Business Administration, Emphasis in Marketing