Professional Summary
Overview
Work History
Education
Skills
Timeline

Joanna Johnson

Marion County Youth Services Center
Indianapolis
17
years of professional experience

Experienced Correctional Officer Supervisor with over 10+ years of experience maintaining safety, security, and order within correctional facilities. Proven ability to supervise correctional staff, manage inmate populations, enforce institutional policies, respond effectively to emergencies, and prepare accurate reports. Strong leadership, communication, and conflict-resolution skills with a commitment to professionalism, accountability and public safety while delivering outstanding customer service and achieving personal goals Seeking an opportunity to leverage my skills and contribute to the success of a rewarding organization .

Work History

Detention Officer

4 Months
Marion County Youth Services Center | 04.2026 - Current
  • Maintain direct visual supervision of youth and monitor their physical safety and emotional moods.
  • Guide youth through daily routines like wake-up, school, meals, recreation, and showers.
  • Oversee basic living needs including personal hygiene, laundry, dining area upkeep, and unit housekeeping.
  • Provide supportive and crisis guidance to address the emotional needs of youth.
  • Prevent conflicts between youth and step in with effective crisis management during verbal or physical altercations.
  • Connect youth to proper internal services like medical clinics, psychological care, social services,
  • Monitor high-risk youth or those placed in special room confinement following exact safety check procedures.
  • Write clear verbal and text reports regarding youth behavior, adjustments, and incidents to supervisors professional.

Correctional Lieutenant

11 Years 5 Months
Pendleton Juvenile Correctional Facility | 03.2015 - 2025
  • Supervise and direct correctional officers during assigned shifts to ensure facility security and operational efficiency.
  • Assign staff responsibilities and monitor performance to maintain compliance with institutional policies.
  • Conduct security inspections, inmate counts, and housing unit rounds.
  • Respond to emergencies, disturbances, medical incidents, and security breaches using established protocols.
  • Prepare detailed incident reports, disciplinary documentation, and daily activity logs.
  • Train, coach, and mentor newly hired correctional officers.
  • Coordinate inmate movement while maintaining security and accountability.
  • Collaborate with facility administration, medical personnel, and law enforcement agencies as needed.
  • Ensure compliance with state, federal, and departmental regulations.
  • Maintained custody and supervision of inmates in housing units and work assignments.
  • Conducted searches of inmates, cells, and common areas for contraband.
  • Enforced institutional rules and documented inmate behavior.
  • Escorted inmates safely throughout the facility.
  • Assisted in emergency response situations and inmate transportation.

Mental Health Technician

16 Years 6 Months
Gateway Foundation Rehab Centers | 02.2010 - 2014

Provides direct care and support to individuals with mental health conditions, developmental disorders, or substance use challenges.

Keeping accurate and detailed records of patient care, observations, and interventions Promptly addressing any concerns or issues.

Collaborating with a team to ensure the safety and overall needs of patient’s are met.

Assisting patients with daily living activities (ADLs) to enhance their independence.

Observing and documenting patient behavior, vital signs, and physical condition reporting any changes or unusual occurrences to the Healthcare team .

Actively Engaged patients in discussion to encourage self- expression and reflection.

Utilizing de-escalation techniques and providing emotional support.

Supervised or assisting with therapeutic activities, including recreational and social activities to promote social interaction .

Motivating patients to participate in treatment plans and group.

Ensuring a safe and therapeutic environment for patients, which may result assisting in crisis interventions.

Established strong rapport with patients to foster trust and openness.

Education

High School Diploma

Kankakee High School | Kankakee, IL | 06.2005

Skills

Report writing
conflict management
leadership
supervising experience
teamwork
security skills
and restraint time management
organization skills resourcefulness
mental health
crisis intervention
behavior health
behavior management
de-escalation techniques
computer skills
communication
observation
problem solving

Timeline

Detention Officer

Marion County Youth Services Center
04.2026 - CurrentRead More

Correctional Lieutenant

Pendleton Juvenile Correctional Facility
03.2015 - 2025Read More

Mental Health Technician

Gateway Foundation Rehab Centers
02.2010 - 2014Read More

Kankakee High School

High School Diploma
Read More
Joanna Johnson