Summary

Overview

Work history

Education

Skills

Affiliations

Accomplishments

Timeline

Joanna Akonda Dube

Harare,Zimbabwe

Summary

As a highly organized and dependable candidate, I have consistently demonstrated my ability to manage multiple priorities effectively while maintaining a positive attitude. I am committed to taking on additional responsibilities to contribute to the success of the team and achieve our collective goals. My strong communication skills enable me to articulate ideas clearly and collaborate efficiently with colleagues, while my exceptional time management abilities ensure that I can meet deadlines and deliver high-quality work. I thrive in dynamic environments and am always eager to embrace new challenges that promote both personal and team growth.

Overview

years of professional experience

years of post-secondary education

Work history

Broker assistant

Skyworth

Mohali, Punjab

03.2022 - 11.2024

Identified and vetted potential carriers to build a network of service providers.
Used knowledge of competitors' rates to negotiate the best rate for the company.
Booked freight services with carriers for clients.
Generated invoices for the services provided.
Advised clients on potential supply chain issues.
Maintained and filled accurate records of shipments, shipping schedules, and payment agreements.
Boosted team productivity with proactive handling of broker requests and documentation.
Tracked the shipment from its origin to its destination.
Provided excellent customer service, fostering strong client relations.
Collaborated with the finance department to expedite invoice processing.

Educational Sales representative

Tutor Eye

Mohali, Punjab

02.2023 - 09.2023

In my previous role, I was responsible for reaching out to various schools to promote the services offered by our company. This involved making calls to effectively communicate our offerings and establish relationships with educational institutions. Through this process, I aimed to enhance awareness of our services and generate interest among potential clients.

Education

Bachelor of Business Administration - Forex Management

Chandigarh University

Mohali, India

08.2021 - 07.2024

Skills

1 Communication Skills

Verbal Communication: Proficient in articulating ideas clearly and effectively in meetings and presentations
Written Communication: Strong ability to create clear, concise reports, emails, and documentation

2 Teamwork and Collaboration

Interpersonal Skills: Experience working within diverse teams, fostering a positive team environment
Conflict Resolution: Skilled in mediating disputes and finding solutions to team challenges

3 Problem-Solving

Analytical Thinking: Able to assess complex situations and identify viable solutions quickly
Creative Problem-Solving: Innovative approach to addressing challenges and improving processes

4 Time Management

Prioritization: Skilled in identifying urgent tasks and managing multiple deadlines effectively
Organization: Ability to maintain an organized workflow, ensuring all projects are completed on time

5 Adaptability

Flexibility: Comfortable adjusting to new challenges, environments, and technologies

Learning Agility: Quick to learn and implement new concepts or tools as needed

6 Technical Skills

Software Proficiency: Experienced in [list relevant software, eg, Microsoft Office, Adobe Creative Suite, etc]
Data Analysis: Proficient in tools like Excel, SQL, or data visualization software to analyze and interpret data

7 Research Skills

Information Gathering: Expertise in conducting thorough research using various sources
Data Interpretation: Skilled in analyzing research findings to inform decision-making

8 Customer Service

Client Relations: Experienced in building strong relationships with clients and addressing their needs
Feedback Handling: Proficient in managing customer inquiries and resolving issues promptly

9 Attention to Detail

Accuracy: Committed to maintaining high standards in work and minimizing errors
Thoroughness: Diligent in reviewing work and ensuring completeness before submission