JOSEKUTTY MATHEW
KOTTAYAM
Summary
Customer-focused Jewelry Sales Associate, highly productive with a proven ability to complete tasks efficiently. Specialized skills include jewelry valuation, customer relationship management, and inventory control. Excel in communication, problem-solving, and adaptability, ensuring top-notch service and satisfaction for all clients.
Overview
8
8
years of professional experience
Work History
Sales Manager
IDIMANNIKKAL JEWELLERS
KANJIRAPPALLY AND PALA
11.2021 - 11.2022
- Negotiated prices and set up contracts to finalize sales agreements.
- Provided timely follow-up on inquiries made by potential customers.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Negotiated deals and handled complaints or objections.
Sales Executive
CHEMMANNUR INTERNATIONAL JEWELLERY
PALAKKAD AND KANJIRAPPALLY
11.2014 - 10.2020
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Trained junior sales staff on techniques for improving customer service experience.
- Listened to customer needs to identify and recommend best products and services.
Education
IELTS - GENERAL
PALA UNIQUE
PALA02-2023
Bachelor of Arts -
NAGPUR UNIVERSITY
NAGPUR, MAHARASHTRA03-2013
Skills
- Sales strategies
- Customer relations
- Team motivation
- Strong negotiation skills
- Cross-selling strategies
- Professional appearance
- Jewelry appraisal
- Fashion awareness
- Patience and persistence
- Cash handling proficiency
- Strong communication skills
- Sales target achievement
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
Sales Manager
IDIMANNIKKAL JEWELLERS
11.2021 - 11.2022
Sales Executive
CHEMMANNUR INTERNATIONAL JEWELLERY
11.2014 - 10.2020
IELTS - GENERAL
PALA UNIQUE
Bachelor of Arts -
NAGPUR UNIVERSITY
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