Jobin M JOSE
Asst. General Manager - FF & W&D
Chennai,Tamil Nadu
Summary
Results-oriented and deadline-focused professional with a meticulous attention to detail. Demonstrated dedication, self-motivation, and a proven track record of achieving success while effectively managing multiple tasks within high-pressure environments. Adept at strategic thinking and possesses strong communication and team-building skills.
Extensive Industry Experience: Accumulated 18 years of experience within the Freight Forwarding industry, resulting in a high level of confidence and proficiency.
Leadership Excellence: Successfully led and managed teams, both independently and collaboratively, with a strong focus on effective communication and presentation skills.
Product Expertise: Possesses substantial expertise in Ocean and Air operations/sales, coupled with a well-rounded understanding of Warehousing, Transportation, and Customs Clearance.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Assistant General Manager
LX Pantos India Private Limited
03.2018 - Current
- Establish operational policies and plans in accordance with the Company’s overall business goals, objectives and policies
- Implement continuous operational and sales improvement processes to achieve operational excellence
- Maintain high performing, customer-focused branch on operations, customer service functions, sales, Finance & IT
- Prepare, implement, and manage strategic and operational plans to meet short and long-term objectives and goals
- Develop and attain an aggressive operational budget and business plan, contributing to the Organic profitable growth of the region in line with Branch P&L
- Negotiate and monitor vendor contracts
- Guide and Support the Sales team for their budget achievement
- Support on procurement locally and through HQ
- Branch Performance Report weekly and Monthly to HO
- Responsible for AR and AP with Local/Corporate Finance and Sales Team
- Interview, hire and maintain appropriate staffing levels
- Encourage and administer appropriate professional development and training
- Administer performance reviews
- Establish departmental & employee goals (KPIs) and keep employees motivated
- Ensure a clean, properly organized, safe, healthy and professional business facility and environment for all personnel
- Super User and also representing for Next Generation software development program with Korean HQ
- Achievements:-
- Set up the Chennai Branch completely operational.
Manager
Bollore Logistics India Pvt Ltd
11.2011 - 03.2018
- Responsible for Sea Freight P&L
- Continuously identify opportunities for improvement and enhancing business
- Develop relationships and joint local strategies with the core carriers, co-loaders, and subcontractors to obtain the optimum buying rates, and fix credit terms and service conditions of suppliers
- Create the standard operating procedures for the internal and external processes according to customer requirements
- Closely work sales team for the conversations and BU development
- Responsible for Import and Export consolidations
- Prepare yearly/quarterly/monthly departmental budgets & targets in line with market conditions and company expectations
- Controlling actual monthly results in comparison with budgets/targets and implementing corrective actions
- Ensure that financial management, billing and invoicing, are carried out in accordance with requirements
- Also, to submit for payment vendor’s invoices ensuring that costs are booked correctly
- Solve problems of equipment and space constraints with carriers
- Responsible for finding a cost effective inland transportation for DAP/EXW shipments
- Monitor the sea freight forwarding activities of other branches of Bollore via Chennai Gateway
- Communicate with key persons in overseas offices in order to set up targets and policies relating to rate procurement and marketing strategies
- Ensure customer satisfaction is maintained at all levels of operations
- Re-engineer the process to improve team service levels and performance
- Any other related duties/projects assigned by the direct Manager from time to time to meet the business exigencies
- Establish departmental & employee goals (KPIs) and keep employees motivated
- Train and educate staff in the sea freight forwarding department to provide high service quality
- Provide feedback to the team members on a regular basis
- Assist employees as needed
- Comply and enforce company policy
- Read and work in accordance with Quality Management Work Instructions and Procedures (ISO 9001)
- Monitoring the customs clearance activity and team performance
- In case the team is struck up, need to find the solution by actively involving the respective hierarchy
- Achievements:-
- Successfully started Export Multi Country Consolidations via Colombo
- Successfully started Import consolidation from Singapore to Chennai
- Participated in the review of new Business Process Management TMS (Transport Management System) at Singapore as South Asia’s Sea Freight representative
Assistant Manager
CEVA Freight India Pvt Ltd
Chennai
02.2010 - 11.2011
- Represent CEVA, as an operations contact for the branch (South India – I)
- Monitor the day to day functions of the Ocean team, at the supervisory level
- Ensure the team understands the KPI/KRA requirements in line with compliance
- Ensure the team understand the trade compliance procedures and complying to the same
- Review the costing of each shipment and improve the yield on shipment level
- Review the credit terms with the customers and ensure the account receivables are within control
- Understand the training needs of the team and highlight to the operation head, for organizing trainings
- As a supervisor, maintain a very co-cordial relationship & high team spirit with all team members
- Responsible for monthly evaluation of vendors and carriers
- Negotiates rates with vendors and carrier/co-loader to improve the yield
- Handle the transition of new accounts from CS and Ops, identify if all the customer requirements are captured in the SOP
- Responsible for CFS operations and documentation as per the trade compliance
- Provide MIS reports on the compliance to the KPI parameters, shipment volume & revenue
- Review the data integrity in FAMS, Invoicing and take necessary action to reduce the credit notes
- Ensure the team understand the Global Compliance adhere for all the shipments
- Lead the team to file the FMC Tariff, AMS, ACI & ISF filing as per Global Compliance
- Analyze the documents dispatch to customers and network office, ensuring there are no delays
- Responsible for the yield increase in the shipments by review of the local charges, ocean freight and destination charges
- Responsible for the weekly CEVA Export consolidations and yield increase
- Responsible for the buyer’s consolidations in an effective manner
- Responsible for monthly GR/NR reports
- Assist Management for the Budget preparations
- Additional Responsibility:-
- Super User for South India for CEVA applications FAMS
Assistant Manager
Worldwide Logistics (India) Pvt Ltd
03.2005 - 02.2010
- Key Accounts In-charge:
- Handling more than 6 Major Key Accounts for USA Based consignee thru our network partners
- Generate more business from Key Accounts LCL, FCL, Air & Buyer’s consolidation
- Rate negotiations for Key Accounts customers and Cutting cost to increase profit whilst driving rate benefits on company's consolidated volumes
- Constant training of vendors to meet customer's service levels while extending 'Specific' (case-to-case basis) cost benefits to us
- Maintaining the service levels will require internal alignment, which will require constant trainings, creation and up-gradation of SOPs
- Measurement, evaluation, analysis, development and implementation of cost effective processes with a single focus on enhancing efficiency
- Making process more system driven and vise-versa, with practical flexibilities
- Pricing In-Charge:
- For Ocean Exports:-
- Service Contract rates finalizations with various Carriers into USA / Canada
- All India rate updates to Network Partners
- Negotiate the best rates for WWL as per prevailing market conditions
- Responsible for Global RFQ's
- Update latest changes in surcharges & market situation
- Solve problems of equipment’s & space constraints
- Creation and Distribution of the rates matrix for LCL consolidation program to all branches
- Maintain excellent relationships with Shipping Line & Co-loaders
- Collect rates from Network partners from various destinations to India and update WWL Offices / Sales
- Negotiate the best rates for WWL as per prevailing market conditions
- Update latest changes in surcharges & market situation
- Working with shipping and network office to ensure and get equipment’s & space
- Monitoring pricing on LCL and fixing destination charges with co-loaders
- Additional Responsibilities:-
- Executing all the initial routing orders from India for smooth handling and make everything perfect
- Paying more attention for all the key clients’ shipments for smooth execution
- Responsible for the FMC Tariff filing and lead the team to file AMS, ACI & ISF filing for all India offices
- Responsible for all the USA & Canada shipments Profit & Loss discrepancy
- Achievements:-
- Successfully created Importer ID, SCAC & FMC registered with US Customs
- Successfully implemented direct AMS & ACI from WWL Corporate
- Signing service contract with various carriers for past 3 years.
Executive - Customer Service
P&O Nedlloyd (India) Pvt Ltd
Tirupur
01.2004 - 02.2005
Assistant
Chakiat Agencies
Tirupur
03.2003 - 12.2003
Education
BBA -
Alagappa University
Karaikudi 04.2003 - 04.2006
Skills
Leadership
Additional Information
Trade Reference:
Mr. T.P Rajkumar – Director - Marketing & Finance WWL Group Mobile: +91 99401 43914 Email: raj@go2wwl.com
Mr. Satvinder Singh – Sr. VP – Freight Forwarding LX Pantos India Mobile# +91 98101 58529 Email: satvinder.singh@lxpantos.com
Personal Details:
Gender : Male
Date of Birth : 29-April-1984
Passport Number : L9746654
Passport Validity : 24/06/2024
Nationality : India
Contact Details:
Plot No 82, SRI KRISHNA, Flat No 301, 3rd Floor, 4th Street, VGP Selva Nagar Extension, Velachery-600042
Mobile# +91 98406 81032
E-mail: jobinmjose@gmail.com
Timeline
Assistant General Manager
LX Pantos India Private Limited
03.2018 - Current
Manager
Bollore Logistics India Pvt Ltd
11.2011 - 03.2018
Assistant Manager
CEVA Freight India Pvt Ltd
02.2010 - 11.2011
Assistant Manager
Worldwide Logistics (India) Pvt Ltd
03.2005 - 02.2010
Executive - Customer Service
P&O Nedlloyd (India) Pvt Ltd
01.2004 - 02.2005
BBA -
Alagappa University
04.2003 - 04.2006
Assistant
Chakiat Agencies
03.2003 - 12.2003
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