Jobin Jacob Cherian Thotakat

Hi, I'm Jobin, a Director of Professional Services at MoEngage, a leading customer engagement platform. I have over 20 years of experience in finance and digital transformation, with certifications in blockchain and finance from reputable organizations. In my current role, I leverage my cross-functional knowledge and versatile record to present concepts to senior stakeholders, understand emerging technologies and introduce new applications, and enable effective architecture across multiple projects for large programs. I focus on delivering solutions that enhance customer experience and operational excellence for MoEngage and its clients. Previously, I served as a Program Director at HighRadius, where I provided leadership and support for many client programs, and as an Assistant Vice President at Genpact, where I led 200+ FTEs and collaborated with business leaders and internal stakeholders to set up digital strategy and roadmap. I have also worked as a consultant for EY GBS, Genpact, and HighRadius, developing solutions for 50+ clients across various regions and industries. I am passionate about helping my clients improve their Accounts Receivable (AR) management, as I believe it can be a critical factor for their success and growth. I have delivered high-impact, multi-million-dollar scale, complex transformation programs that have improved AR performance, process efficiency, and working capital impact for global companies. I love sharing my perspective and insights on business solutions, finance, and digital transformation, and I would love to connect with you and exchange ideas. Feel free to drop me a line on LinkedIn or email me at Jacobcherian.t@moengage.com. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.