Joby Syriac
Sales and Operation Manager
Kochi,KL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales and Operation Manager
TrippDeals Online Services PVT LTD
05.2023 - 03.2024
- Developed and executed a comprehensive sales strategy, resulting in the acquisition of 2000+ new clients within the first year.
- Negotiated high-value contracts with key accounts, securing deals and establishing long-term partnerships.
- Spearheaded the adoption of data-driven sales techniques, resulting in a 95% improvement in sales forecasting accuracy.
- Created all operation manuals delivering service excellence and increased sales by 90%
- Developed sales pitches and communication strategies resulting in 120% monthly sales increase rate
Business Development Team Coordinator
Toffee Ride Innovations PVT LTD
02.2022 - 04.2023
- Managed a regional sales team of 15, driving a 25% increase in regional sales through targeted marketing campaigns.
- Orchestrated the launch of a new product line, resulting in a 20% increase in market share within the first six months.
- Enhanced customer satisfaction rates by 30% through the implementation of a new customer feedback system.
- Collaborated with the marketing department to develop sales collateral and online content, boosting lead generation by 40%.
- Secured a pivotal partnership with a leading industry influencer, enhancing brand visibility and credibility.
Security Systems Administrator
Transguard Group LLC
01.2016 - 12.2020
- Utilized advanced security technology to improve surveillance capabilities, leading to a 30% reduction in security incidents
- Led a team of 20 people.
- Continuously monitored security systems such as CCTV cameras, alarm systems, access control systems, and fire detection systems to detect any suspicious activity, security breaches, or emergencies.
- Kept detailed records of security incidents, alarms, maintenance activities, and other relevant information. Documentation is essential for compliance purposes, investigations, and improving security procedures.
- Stayed updated on the latest security technologies, techniques, and best practices through training and professional development. Additionally, provide training to security personnel and employees on security protocols, emergency procedures, and the proper use of security systems.
Education
Diploma - Mechanical
Balanagar Technical Institute
Kochi, India 04.2001 -
High School Diploma -
Board of Higher Secondary Examination Kerala
Kozhikode, India 04.2001 -
Skills
Sales Management
Marketing
CRM
Team Management
Contract Negotiation
Strategic Planning
Achievements
Successful Product Launch
- Led the successful launch of Zpodz, resulting in a 99% increase in brand awareness and lead generation within four months.
High-Value Contract Negotiation
- Negotiated a series of high-value contracts with key accounts, securing deals worth over Rs 1.5 Crores.
Toffee Ride Initiator Award
- Recognized as the Toffee Ride initiator in 2022 for leading the team to achieve a 40% increase in sales revenue.
Top Performer
- Consistently achieved top performance as a Business Development Associate and Team Leader.
Timeline
Sales and Operation Manager
TrippDeals Online Services PVT LTD
05.2023 - 03.2024
Business Development Team Coordinator
Toffee Ride Innovations PVT LTD
02.2022 - 04.2023
Security Systems Administrator
Transguard Group LLC
01.2016 - 12.2020
Diploma - Mechanical
Balanagar Technical Institute
04.2001 -
High School Diploma -
Board of Higher Secondary Examination Kerala
04.2001 -